ITC Maurya:
  Delhi, India
Check-in
30 Apr, 2017 (Sun)
Check-out
01 May, 2017 (Mon)
Night(s)
01
Room(s)
01
No. of Guest
01 Adult(s)
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TripAdvisor Reviews (369 reviews, 5/5)

  • Overall Hotel Rating:
  • Very Good smile

  • 5/5 (Based on 369 reviews)

awesome experience, location makes it a perfect place. all the restaurants are awesome. beautiful lobby . the best part is their service and welcoming nature of the staff. and would definetly rate it excellent and life time experience

55

Rating

  By dhanay on Nov 11, 2011

this is the finest 5 star hotel in new delhi, whenever you visit this hotel you must find something different experience in hotel lobby, and very charming and co-operative staff. must eat at finest resturant 'BUKHARA'...............................*******\
had great time with my freinds from canada,

55

Rating

  By vinaybans... on Nov 11, 2011

The location of this feather in Delhi's hat makes it more favourable. It's surrounded by Green forest which gives a very good view from the hotel.T he hotel is known for its staff friendliness. The experience of being a successful hotel it easily noticeable once there.

it's been host to many important national and international level events and does it best every time!
Some of the dishes served in the restaurants are highly recommended and are known for their authenticity well collaborated with star standards.

55

Rating

  By Ruchika3 on Nov 11, 2011

i stayed in ITC mauray for 3days in Diplomatic enclave, its a real life time experience i had from morning to evening every day. its awesome lobby, hospitality is very good. Rooms are like a heaven. breakfast was awesome at the terrace graden,, the view of delhi from top is fantastic...the food is yammy.. great experice.. thanks...

55

Rating

  By Vishwanat... on Nov 11, 2011

When traveling to New Delhi the leading choice is the ITC Maurya. everything about this property speaks of utmost in quality, service levels and ambience. From the porters greeting you at the entrance leading to an exquisite lobby area and beyond you know immediately that you've arrived at the right place.Staff throughout are gracious and attentive at all times.

From now on the Maurya is my home in new Delhi . Also, note that ITC Maurya guests have the privilege to access the VIP lounge at DEL airport upon arrival & departure.

55

Rating

  By paulsalam... on Nov 11, 2011

Very nice modern hotel. I was a little nervous about travelling to Delhi after the court terrorist attacks, my colleague recommended the ITC and I have to say it was lovely. Felt well looked after, secure and comfortable at all times. The hotel was well appointed, the rooms were of a good standard and importantly very quiet. The restaurants were both fantastic too, so all in all a very good stay and wouldn't hesitate to stay again. Doesn't quite get 5 stars because of an annoying and avoidable incident on departure. As I was leaving, the hotel bill should have been billed to my travel agent and was clearly written on the booming voucher. But the hotel insisted I should pay now, it wasn't the end of the world, but the team checking me out rushed through the process and when asked for my pin number (us Europeans have chip and pin credit cards) for some reason they didn't pay attention and kept hitting cancel and telling me the credit card was declined. I don't normally raise my voice but I had to literally shout to stop them voiding my card for the 4th time. But by then it was too late and my credit card became locked out for fraud reasons. It took me over 20 minutes to call barclaycard and have the card unlocked and they confirmed it was because of ITC's actions. It's no big deal really, but my guess is a lot of Europeans visit and perhaps ITC just need to have a briefing about chip and pin cards. Like I said, would definitely go back and all in all a very good hotel and the best one yet I've stayed in in India.

55

Rating

  By chewie55 on Oct 10, 2011

If you ever visit New Delhi for business or you are on a vacation, I recommend staying at this property. Truly lavish experience. They treat you Maharaja style.

55

Rating

  By Kothari-N... on Oct 10, 2011

i stayed three times in this hotel and for sure one of the best hotels i ever stayed
on one occasion i got an upgrade to a really phantastic room
amazing
but not cheap of course

55

Rating

  By antoonsix on Oct 10, 2011

We stayed at the ITC Maurya for two nights when we first arrived in New Delhi and wow, were we impressed! Our room, in the Towers, was on the small side, but it was tricked out with all of the latest gadgets & was decorated beautifully. The breakfast buffet was spectacular, with an amazing selection of western and Indian foods to please all palates (my favorites were the Amla juice and made-to-order dosas and idlis). The location (in the Diplomatic Enclave) is fantastic...relatively close to the airport and to the sights in central New Delhi. Having received numerous U.S. State Department warnings about possible terrorist activity in India I was a bit concerned, but the extensive security procedures at this hotel put all of my fears to rest. We dined at Bukhara one night...while Bill Clinton's love for this restaurant is well-known, I'm frankly not sure that it was worth the extravagant price. Then again, I was probably the only vegetarian in the entire restaurant! Regardless, I've had better Indian food. Our only complaint was that our room, which was on the second floor of the Towers, was directly over the hotel's loading dock, and on our second night at the hotel, we were kept awake nearly all night by loud banging noises. If you are put in the Towers, I would request a room on one of the higher floors. Aside from that, it was perfect!

55

Rating

  By gabbycat3 on Oct 10, 2011

Fantastic property with the finest room, The Mauryan Chambers. It is the best hotel to stay if one is in Delhi. ITC Maurya has the best restaurants one will find in any other hotel. On my last stay we dined at Dumpukth and myself and my family were so engrossed in the food served that we didn't talk to each other for at least 30 minutes.

55

Rating

  By rajivgupt... on Oct 10, 2011

Had an amazing experience and got shocked with the amount of attention to details I found in the room (Amenities) and all over the hotel, great place to be and the location is quite in a central area and nearby airport.

55

Rating

  By shady_fay... on Oct 10, 2011

had stayed in many of Delhi's 5* hotels, but this one wins. Stayed in a muryan chamber, the biggest 5 star room ever ( in the standard category), almost as big as 2. ex-king size bed, big area for sofas ect, where we had the splended ex rollaway bed, entre, walk-through closet, big bathroom with tub and seperate shower. The housekeeping serrvice was kind and quick, the check in - and out , quick and kind.
The spa delicate with very good treatments.
The only minus was a not so interesting pool.
but overall a very nice experience, and we will be back

55

Rating

  By DanishTur... on Oct 10, 2011

We stayed in this hotel the very last day of our trip to India, and it was wonderful! We had previously stayed one night in The Visaya in Delhi, and then switched hotels because we needed easy access to safe restaurants before our trip home.

We got a complimentary upgrade to The Towers, which was great. It was on par with our stay in the Trident Mumbai, which was the very first hotel we stayed in in India. It's a pleasure to stay somewhere clean, where the bed and sheets are good quality and the bathroom is spotless. The service was good too, although it took quite a while to check in and check out.

Also, we had dinner at Bukhara, which was quite good. It wasn't the best meal we had in India, but it was very good quality and the dishes were interesting. Our breakfast at the hotel's regular continental cafe was also very good (and huge!), and the dinner we had right before our flight back to the US was tasty and trouble-free. We primarily ate Indian or Tibetan food on our trip, but for our last dinner we went for plain pizza and pasta to be safe, and the Maurya's version was decent (if a bit heavy on the garlic).

I also used the gym, which was nice though a bit funny-smelling (no gym isn't but the ones in India definitely have a mustiness about them that I haven't experienced in the US).

Overall a very nice visit, would highly recommend to other travelers.

55

Rating

  By greycat92 on Oct 10, 2011

Great place to unpack on your travel. Wonderful rooms, my favourite is the ITC One, excellent privacy, great butler service. Try the Spa and ofcourse like in all ITC hotels food is superlative. A visit to all the restaurants is a must - must.
Absolute pleasure this property is.

55

Rating

  By Manoj A M on Oct 10, 2011

What can one say about ITC 5 star properties. The service and amenities are first class. I had an upgraded room (mini-suite) that had free snacks, fruit, water, ironing board, shoe shine, all toiletries, you name it. Very comfy bed and top notch linens. Nice touch was the 50" flatscreen.

The only slight inconvenience was that the Afghan Pres Karzai was there at the same time so security (guys with machine guns) were all over the place. However, the hotel staff did a great job in making it all seem pretty transparent.

This hotel also is home to the famous Bukhara restaurant, a MUST experience. The food is without hesitation the absolute best Northern Indian I've ever had. Words do not do justice. Pricey, but well worth it. Our party of four had leg of lamb, chicken, dal, vegetables and naans. The food is served communally and hands are used to both take food and eat. A little awkward for western sensibilities at first, but wow. Unforgettable flavor. Just those dishes and we still couldn't quite finish it off...and all four of us were hungry. Dessert was the most delicious Indian ice cream I have ever had and the coffee was superior.

Breakfast buffet is included, and what a buffet it is. Fantastic selection, from the usual made to order eggs, bacon, sausages & hash browns to traditional Indian fare, to exotic Euorpean cheeses. My French friends will not like me saying this, but I declare that the croissants were melt-in-your-mouth better than any I've had in Paris.

The property also has an enormous, beautiful pool surrounded by cabanas, chairs, tables & sun tents. Very luxurious.

Located in the Embassy area, the hotel is very refined and yet reasonably close to the airport and downtown area.

If budget is not one's first concern, this is a wonderful place to stay. If economizing, stay cheap for the first part of your trip then splurge at the end on this property. It's worth it.

55

Rating

  By Hikers201... on Oct 10, 2011

It was my first stay here at Maurya and it went out to be roller coaster ride. I was on a holiday here in India and at the airport I lost my baggage.The check in was smooth and nice but being a lady without the bag it was difficult to settle down .The welcome drink was offered at check in and the room in the towers was nice. But I had a real difficulty being a single lady getting my luggage the next day.
I spoke to everyone in the airlines and airport and the attitude of everyone was quite careless until I met Damanpreet Singh from the Concierge Services.This guy was just phenomenal. He just requested for a lost baggage report from me which I handed him over at 1600 hrs and at 20:30. He called me back in my room that my baggage is there. I was just so much impressed by this guy. He just turned my awful experience into a pleasurable trip. He planned out trips for me to Delhi and Agra. He even made my reservation at Bukhara when it was almost impossible to have a table their and the food was just amazing!!!!
The concept of Eva floor and happy hours is awesome and almost impossible to find at any other hotel. I would love to come back again at ITC Maurya!!!!

55

Rating

  By M F on Oct 10, 2011

One of the luxury collection hotels of ITC located in the heart of the capital city, New Delhi. Got one of the greatest place to hang, The Dublin. The wall and ceiling paintings depicting the mauryan kingdom and indian culture is not be missed both in the lobby, rooms and common area. The complimentary breakfast offered is exhaustive which can not be enjoyed on a business visit !!!

55

Rating

  By sankar_mi... on Sep 09, 2011

I stayed at the ITC New Delhi for 9 days for work, and found it to be a very nice stay. Security is very tight, and the staff is very professional. The room was well appointed, and the bathroom was very luxurious. The housekeeping staff was great and took great care of me; they are also very security conscious; when I left my laptops out during a day-trip, they contacted me to let me know that the housekeeper had noticed them and asked a security guard to stay in the room while it was being cleaned. I never had any problems with anything disappearing. The concierge was also very helpful with making special arrangements.
The biggest downside was the fact that everything was always damp; but this is a regular challenge in New Delhi with the extreme heat and humidity.
The hotel car service (additional charge) was great, and my driver went out of his way to make us comfortable and feel safe. We took good care of him.
The restaurants in the hotel are also very good; we didn't have a bad meal the whole time. Once of them, Bukhara, is especially well know and was very good- but we enjoyed the Golf Bar and West View most nights for drinks and gathering (though Dublin is very nice, we like something more relaxed). The pool is gorgeous, as are the grounds. I'd definitely stay there again!

55

Rating

  By NewYorkTr... on Sep 09, 2011

After the renovation, Maurya would rank as one of the best hotels in Delhi. Service is superb. The staff go out of the way to serve and please. Quality and variety of food is excellent. Stayed in the Towers section and ate breakfast at the tower lounge--the kitchen was very accomodating and made special dishes that were not on the menu. Eat at Bhukhara--pricey but worth it! Rooms are very nicely & tastefully furbished--all wall-to-wall paneling. Without traffic, about 15 mins to the airport.in nicest part of Delhi. No complains.

55

Rating

  By 4NDude on Sep 09, 2011

Amazing staff, service, ambiance and food. One of the finest places in Delhi to stay and dine.

55

Rating

  By Nidhi G on Sep 09, 2011

Stayed 2 nights at the ITC Maurya on my way in and out of India to London. The first night was in the club tower and on the return in the Maurya suites.

Service is excellent, 5 star Indian standards, including a few lovely touches like a laundry voucher for 2 garments, unlimited free bottled water etc.

The tower room was much smaller than the Maurya suite. But rooms in the tower allow you access to the tower club room. Breakfast is served at the tower club room (which I did not try as I much prefer the unlimited spread at the Pavillion) There's free coffee and tea through the day in the tower club room and free cocktails and snacks for a few hours each evening.

Lift to the rooms in both buildings can only be accessed by a key card.

Eating at the ITC Maurya is expensive for Delhi standards. A simple meal for 2 will cost upwards of Rs3000. Food at Bukhara, West View Grill and Dakshin is excellent, but also very expensive.

The complimentary breakfast buffet at the Pavillion is excellent. There must be over 100 items on the menu. Sadly I could not do full justice to breakfast during either stay because of a 9am and 5am flight.

Toiletries are very good quality of ITC's own brands Fiama Di Wills and a men's range - Aqua.

The Maurya suite has a dressing room and a little corridor and the bedroom itself is twice the size of the tower rooms. Curtains are excellent and allow you to sleep through the day without any sunlight getting in. The pool looked lovely and welcoming, but the bed won the battle as we were exhausted with the hectic travel.

They have a currency exchange counter if you need to convert foreign currency to INR but not the other way around.

Plenty of stores on the ground floor, including a Wills Lifestyle store and another from which you can buy "Kitchens of India" ready to eat food to carry home.

A water heater and a French press with coffee and tea making facilities is provided in each room. There were complimentary brownies and biscuits and fruit in our room each time.

The suite had an ironing board and iron in the closet. Hairdryers too.

Its very close to the airport and that worked well for us on this trip.

55

Rating

  By desiKim on Sep 09, 2011

Have visited this hotel many times for a meal on my trips to Delhi and stayed here recently for attending a wedding. The stay in this Hotel was a great experience! I'm short of words to explain the spirit of this Hotel. If I wishes could come true I would like to live in this Hotel for every visit of mine to Delhi! The Staff is excellent goes the extra mile on every little guest to wow you! You will feel special staying here and it will surely be a sheer delightful experience. Their Indian food is the best in the country, I doubt if there chefs ever leave them. Its a saying at the Hotel that if you are a visitor to Delhi and if you leave without experiencing Bukhara(North Indian Restaurant) that trip is incomplete! Though another favourite of mine is Dumpukth! The Kakori Kebabs are unmatched! If Mobil ratings were done in India, then these restaurants would be the first few they would visit and list! Best of luck to all of them on the show they put up! It is also the first choice Hotel in Delhi for top VIPs, I'm amazed to know who all have stayed here! They even have a Bill Gates suite! Maybe they even have a Bill Clinton Suite with the amount of times he has stayed here. It is surely a Hotel and an experience which is truly aspirational!

55

Rating

  By Avista_Mu... on Sep 09, 2011

One of the finest places to stay in Delhi. The Club One rooms are simply classy & the decor fantastic. In room facilities also above par. Size of rooms just perfect. The work facilities in room are just whatI needed for my business travel.
To top it all, was the health club & the spa. I have had one of the best massages there at the spa.

55

Rating

  By Sidmayur on Sep 09, 2011

ITC Maurya is an excellent hotel and caters to both the business traveller as well as the Leisure traveller. The staff are extremely welcoming and their customer recognitionm is very good.
The food in the hotel is superb and all the restaurants are very good.Centrally and strategically located, a stay at this hotel is highly recommended

55

Rating

  By Venkumurt... on Aug 08, 2011

I have been at the Maurya for 2 weeks. The staff is consistently attentive and will do whatever they can to make your stay comfortable. Buffet breakfast has literally hundreds of choices. A small gym with weight training equip, elliptical, treadmills and a luxurious spa and pool. Complementary happy hour in the Dublin pub with good snacks. Great restaurants in the hotel and the concierge will arrange any trips, local or long distance. I highly recommend this hotel

55

Rating

  By noris on Aug 08, 2011

This was my first trip to Delhi and staying at the ITC was one of the better choices we made.
I was travelling to Delhi with my mom so we wanted to make sure that we were staying in a decent area (because Delhi can be quite unsafe), and we had absolutely no problems. Although you are not at a walking distance to other restaurants etc in Delhi, its really easy (and also cheap) to call a cab and get to where ever you want to).
The rooms were quite nice and the staff was very friendly and helpful. We had a smooth check in. Our bags were delivered upstairs very quickly. We were staying in a Club Twin. The room was not very spacious, but I would say it was just enough. It didn't make us feel cramped and that's all we really cared about.
We had complimentary hot chocolate and fruit platters sent in every night and really enjoying them.
All the restaurants at the hotel are really nice. Bukhara Restaurant is to die for! The food is just amazing there. The asian restaurant and the other restaurant 'Dum Phukt' are also very nice.
The Kaya Kalp Spa at the hotel is very nice. I really liked the ambiance and the service, but I found it to be overpriced. I would recommend getting a massage or a facial there, but I wouldn't recommend a string of treatments there because of the prices.
The breakfast at the hotel was amazing! They had everything from waffles and omlettes to dosa's, idli's and wada's. The staff also accommodated our special request for Indian masala cha (indian spiced ginger tea) and made sure we were comfortable.
The concierge was also extremely helpful.
On our way to Delhi, we had arranged for airport pick up by the hotel for extra charge, but had not specified any certain car. When we got there, they had sent in a Mercedes Benz (which was the most expensive car they had available) and charged us quite a bit of money for it. So if you are requesting for an airport pick up, make sure you tell them that you want a regular car, unless you want the Mercedes.
We had a wonderful time at the hotel, and I would definitely recommend it

55

Rating

  By Mitika M on Aug 08, 2011

The first time I stayed at the ITC Maurya for a Business Meeting; since I had heard a lot about it, my expectations were higher. The location is convenient not too far from the Airport about 10 km.
I stayed at the Maurya Towers (and all women floor called EVA Floor), which has a lounge on the roof for breakfast (which was big help since you save time) and evening drinks. Accommodation was good along the lines what I expected. The "sleep magic" they place in the room are unique; these are sprays,napkins with scents of lavender which are supposed to help you sleep better, very thoughtful! and great! it did help me sleep better !

The staff is courteous and responsive (I had requested to book for a meeting room and was all done without following up
No one can stop praising the excellent food and would love to reiterate Bhukara and Dum Pukth are one of the best places to eat indian food on earth!!

Internet Facility can be improved in the rooms ! All in all a great experience.

55

Rating

  By Ckiran on Aug 08, 2011

Our family of 4 used the ITC Maurya as a hub for our travel all over India. It is close to the airport, train station and Delhi sites. We stayed a total of 5 nights in between trips to Dharmasala, Agra and Hyderabad.

The pool was great for the kids to decompress from Delhi everyday and to cool off. I did lap swimming as well.

The spa has great cardio and weigh equipment.
This hotel is great as a hub to explore all of India.

55

Rating

  By bobbad on Aug 08, 2011

The first time I stayed at the ITC Maurya Sheraton for a conference; since I had heard a lot about it, my expectations were higher. The location is convenient not too far from the Airport about 10 km.
I stayed at the Maurya Towers, which has a lounge on the roof for breakfast (which was big help since you save time) and evening drinks. Accommodation was good along the lines what I expected. The "sleep potions" as I call them were unique; these are sprays,napkins with scents of lavender which are supposed to help you sleep better, very thoughtful! (I didn't sleep much for the 2 nights since the meetings finished late and started early).
The Lobby is impressive with the paintings on the roof; it gives a very unique look to it. The painting are about ancient India.
The staff is courteous and responsive (I had misplaced my pendrive, the manager got 4 people to shift the tables and look under the carpets which was a big help since we found the pendrive which had my presentations).

Enough has been written about the excellent food so I would not repeat it, suffice to say the Palak Paneer ( Indian Cheese) was definitely the best I have had.The health club is good and luckily were able to offer me a pair of sneakers for my workout.

The only hitch was the early morning check out which I had informed in advance,I got to the reception to find that the bill was not ready nor was the taxi. Luckily since the airport was not too far and the roads were clear I caught the flight. Whew!

All in all a great experience.

55

Rating

  By drpanand on Aug 08, 2011

I stayed at ITC Maurya Hotel in June, 2011 for a sudden business trip. One night before I booked the hotel, when I searched form the agents, including the website agent, the price was coming more than Rs.12,000/- without tax. Then finally I just tried the hotel website, fortunately, at the last minute booking also I got the much cheaper rate, that is Rs.8000/- only.

From Delhi international airport, you can just take an airport taxi, that is meru, not prepaid but by meter and pay at the destination. It takes 25 mins drive from airport at the night to the hotel, and taxi charge Rs.300/- around, quite reasonable and convenient. While leaving the hotel to airport, you can also take the meru taxi, the only thing you can do is take the meru taxi number in advance and called them to book in advance. The most convenient and cheapest way. Their drivers also report half and hour before the schedule.

A showroom of "LIFTSTYLE" brand you can find at the ground floor, men and women wear with casual, sports and party, good collection and reasonable price.

55

Rating

  By shirin_cn on Aug 08, 2011

I have now stayed in this hotel numerous times and it consistently comes up with consistent service and quality.the hotel itself is classic style and so is the service. The pavilion for breakfast can only be described as an experience for food,service,atmosphere and service it has the lot and plenty of it
There is a selection of restaurants all separate offering classic indian Dum Pukht which is outstanding and another offering tandori called Bukhara another award winning restaurant.there is also a western and Chinese on the top floor with fantastic rooftop areas for drinks etc . Also has some real bars the Dublin as close to Irish pub as you can get and more sophisticated golf bar
Whether business,holiday,,honeymoon this place is a must stay. I have been to Delhi many times and stayed in most of the 5 stars here but this is by far the best....and by a long way.

55

Rating

  By DEPHUNT on Jul 07, 2011

The Maurya is a superb hotel situated in the diplomatic enclave in New Delhi. It maybe an old building but the maintenance of it is superb - the rooms are spacious and luxurious, everything from toiletries to the choice on cable TV is excellent. If I could afford it I would stay here everytime I visited Delhi. The restaurants in the hotel are excellent namely the Bukhara but over recent years the choice outside in the city are just as good and a lot cheaper. The hotel staff are intentive, polite and nothing is too much trouble for them. The Maurya has been Delhi's best hotel for decades and that looks set to continue. If you go to Mumbai their sister hotel the ITC Grand is also very good too.

55

Rating

  By Sanj67 on Jul 07, 2011

one of indias great hotels - restaurants and new chambers rooms are excellent

55

Rating

  By frankview on Jul 07, 2011

Very Warm and friendly Hotel staff. Located centrally very close to the Embassies area and also not very far from the city center. Easy access to Embassies.Well equipped Gym and a lovely spa.Large and spacious banqueting venues with outside garden space.

55

Rating

  By Cougher on Jul 07, 2011

I visit shereton very ofently definetly for BHUKHARA one of the delhi best indian restaurant
i stayed for my first night after my marrage...it is just awesum ..
the staff the curtesy the ambience ....the approch of course...
*****5 star in all respects

55

Rating

  By Tushardja... on Jul 07, 2011

This is a very good hotel . The staff is very friendly and the service just perfect. Recommended for all occasions.... One of the best properties in New Delhi.. Will definitely stay again. The food is amazing in Bukhara. Also the Humble house serves authentic chinese...

55

Rating

  By Viki97 on Jul 07, 2011

The rooms are a bit tiny, but the service is just perfect. It is hosting one of if not the best kebbab restaurant in town. When checking out, you are given a coupon to access the ITC lounge at Delhi International Airport, which is far better than the normal business lounge for most of the airlines.

55

Rating

  By fvi92 on Jun 06, 2011

We decided to stay not only because cannot go wrong wih an ITC hotel but because of the cuisine the hotel offers. Bukhara restuarant is world famous for its cuisine, from the North-West Frontier of India - it brings alive the rustic flavors of North-West Frontier cuisine, traditionally prepared in a clay oven (tandoor). The ambiance is decidedly rugged and you can even watch your meal being prepared through the open display kitchen. Another restaurant is Dumpukht which recreates the culinary legacy from the kitchens of the Nawabs of Awadh. A tradition of cooking food over a slow fire in sealed earthenware pots.
The food, service, newly renovated suite, and spa are all consistent & wonderful that make this a great place to stay.

55

Rating

  By docbrar on Jun 06, 2011

The Maurya is a classical hotel with some of the best service and dining in delhi. Bukhara the restaurant is widely rated as the best in India for North Indian cuisine.

The room service, room size, amenities and dining are all top notch and would highly reccomend staying here. The concierge is very knowledgeable and goes out of his way to accomodate your requests. Splendid stay.

55

Rating

  By Sahil1964 on Jun 06, 2011

i had stayed at this hotel in the month of april during an official visit. previously i had stayed in some other hotels in the city, but was not satisfied with them. On this visit to chennai i opted to stay at the ITC and believe me it was an experience that i will remember for a long time. right from the time i checked in the service was an experience in itself. the food was sumptuous. the restaurant has a very good decor. all in all i had great experience and my official trip was successful thanks to this wonderful experience

55

Rating

  By name99d on Jun 06, 2011

This Hotel is excellent. Service you will get is outstanding, Restaurants (espacially Bukhara) is excellent and something which I will book again next time. Also you will find a nice Bar to have your chill out with some modern Music and a nice Kingfisher beer. Pool, Spa and Gym is excellent andon a high level of service.

I will be back soon..

55

Rating

  By Tschaefer... on Jun 06, 2011

My girlfriend and I spent 1.5 days at the ITC Maurya following a three week trip through India, Nepal and Bhutan. It was a relaxing ending to an otherwise hectic couple of weeks. Hotel staff were superb, professional and friendly. The room was clean, quiet and overall excellent. It had all the features and amenities we required, plus more. The included breakfast was top-notch.

We ate at Bukhara, and contrary to many of the so-so reviews on Tripadvisor, the food was amazing. Yes it was expensive, but thats par for the course. We also ate My Humble House on the rooftop where we had another great meal.

If you're looking for a five star hotel in Delhi, ITC Maurya is the place for you.

55

Rating

  By rondirect... on Jun 06, 2011

The Maurya is an excellent hotel. We've stayed twice, and slightly preferred the "Luxury Room" to the "ITC One" room, even though the latter is supposed to be superior. The restaurants are excellent, though pricey. Make sure and take advantage of free drinks during happy hour in the Dublin Bar--I think that comes with all the rooms.

55

Rating

  By africagol... on Jun 06, 2011

I was in Delhi for a Business visit arriving on Sunday afternoon from Bangalore. I had to shift my previous hotel to ITC Maurya as I was not happy with the accomodation. I stayed here between 23 May, 2011 to 26 May, 2011. It was such a wonderful experience.

Right from the time you enter the place to you leave them. They take personal care of you They always are available on phone and in person in a few seconds. The pleasant thing for me was it supported SPG membership (which I did not know before I landed there).

I stayed in a smoking room and the whole place is very detailed and well appointed. When I said personal care the person who left my bags gave his extension number and said he will be available on call other than dialing the number 6 for service.

He ensured I get to know the room amenities I can use during my stay and my usual important thing wherever I stay is that it has good connectivity for my mobile and it has a good place to have breakfast in the morning. It had both.

The minibar was well stacked. The bed was superb, though at the first look it looks to be hard but was super soft. You get your destress perfumes and rejuvenating perfumes every evening :-) which I did use on couple of nights.

The hotel has a very quite surrounding and is well secured as it is in the vicinity of all the embassies and Government buildings. It was a 30 mins drive to Gurgaon. Nearby places to eat. Waterholes to go in CP.

It was overall a good experience and I will go again. Highly recommended if you are on a business visit or personal visit.

55

Rating

  By sandyinto... on Jun 06, 2011

I stayed a couple of days at ITC Maurya in May on a business trip. Once you step into the hotel itself, you would realise that you are in one of the best hotels in the NCR! The name of the hotel "Maurya' is depicted in the main lobby itself, the glass painting, the roof and the whole general look is stunning.

The rooms are a treat! I was upgraded to a club room and wow, they are a pleasure themselves.

The best is reserved for the food... I was always told their restaurant 'Bukhara' serves one of the best North Indian food and i was not disappointed. Anyone who either stays in the hotel or in the vicinity should definitely try a meal at the Bukhara, you would never wanna have North Indian food else where.

Altogether, an amazing experience... May be not value for money for the typical perspective, but definitely an experience. Would definitely stay there again... and again...

55

Rating

  By AdarshDan... on Jun 06, 2011

The staff at the Maurya are exceptionally polite, helpful and friendly. The rooms are quiet and have energy-efficient aspects (the hotel is LEED certified). I could tell that the swimming pool in the garden was used regularly by guests, and the grounds around it are very well maintained. The food was unsurpassed in their restaurants (they have several). It was fun to see the elegant parties coming to the hotel for celebrations (engagements parties, weddings, etc.) and it was also fun to see famous cricket players at breakfast in the dining room downstairs.

55

Rating

  By sheila087 on May 05, 2011

Great hotel, all thumbs up.
Very good for family and even helped us with baby cot and all things setup nicely for the stay, beforehand as requested prior to booking.

Was there for over 5 days for business convention and then for leisure with family and got organized day trip to various places in NEw Delhi. Will definitely recommend this hotel to all if you can manage it on a budget. One downside will be the very high cost for buffet dinner in the hotel, which can put off travellers to eat at the hotel and may try go out.

in all a great place to stay with great view on the high floors.

55

Rating

  By ronio_ron on May 05, 2011

They made every effort to make one's stay comfortable.... Highly comparable to the standards set by Oberoi hotel group. Peaceful and pleasant ambience, convenient access to business didtrict. I have stayed at this place several times already.

55

Rating

  By gul1957 on May 05, 2011

Stayed many times in past as well. Rooms are really spacious (in main block) and clean.
Bathroom is spacious similar to one at my place. Gym is excellent and luxurious.

Two of my favorite restaurants in the city, Bukhara and Dampukht, are in this hotel. Dublin is one of the best bar. I haven't found anything better than Pavilion for breakfast yet. You must visit rooftop during night to see delhi.

Me not in favor of rooms in ITC Towers. I mistakenly booked in ITC Towers and found rooms are economical but smaller in size ( may be I'm spoiled by rooms in main block). But not very clean for sure. They charged me the difference and moved me to main block.

Atmosphere at ITC is lively. If staff is a bit more informal, would be great.

55

Rating

  By Puns01 on May 05, 2011

I stayed overnight at the ITC Maurya and had a comfortable night's stay. The check-in was efficient, the staff was courteous and the AC was just right. The morning wake-up call was bang on time and my bill was waiting for me when I went down to check out. All-in-all an excellent experience!

55

Rating

  By Thorindwa... on May 05, 2011

I went with my brother and mother in September. They had a car come pick us up from the airport after a long flight from the US to Delhi. From that moment on we received the best hospitality. Our room was gorgeous with state-of-the-art amenities. We had three fantastic dining experiences, each different from each other, within the hotel. The lobby was gorgeous and even a sight to see in itself. Also, the hotel helped us plan a daytrip to Agra which left from the hotel. But best of all was the hospitality. The hotel staff helped us in every which way. It may cost more to stay here but I look forward to coming here again!

55

Rating

  By pdgd1 on May 05, 2011

Coincidentally we spent 5 days overlapping with the Indian Cricket Team who were also staying at the Maurya Hotel. The rooms are very spacious, bright, with plenty of closet space. The pool, gym, and spa were excellent and luxurious. Highly recommend the Spa treatments that were provided by gracious indian ladies. The hotel has a boutique and in house hairdresser that was well priced and convenient. The hot oil hair massages are to die for!
The highlight of the hotel is a series of glass paintings by Hussain that span the length of the lobby. Hussain is arguably one of India's greatest artists and this unique display makes a visit to the hotel worthwhile. Service was excellent across the hotel.

The cricketer's added a dose of celebrity and glamour to our stay.The food was generally excellent at the hotel restaurants, with the coffee shop known for bountiful breakfasts and Bukhara, legendary for its Indian food.
All in all a very pleasant stay and I highly recommend this hotel :)

55

Rating

  By HotelHawk... on May 05, 2011

We had to check into the hotel on 25th April Morning just before noon. Due to the cricket season in India, some cricketeers were overstaying in the hotel and as per the contract, the hotel is obliged to extend their stay. In this circumstances, the hotel was not able to give the room immediately. Instead they gave us a suite temporarily for 2 hours, so that rooms could be given post noon.

That was a well thought out initiative taken by the front desk girl. The service was fantastic and there was no opportunity for us to feel any discomfort. Also, I noticed that the hotel was catering to mostly international guests from different countries and background. One must see the ease with which the hotel staff handle the guests. You will feel that all these guests were relatives of the hotel staff, such was the openness, transparency and communication.

Great Job Maurya. Keep up the good work

55

Rating

  By LKKChenna... on May 05, 2011

this is located in the centre of the city.this hotel got all features like 7star hotels.employees are educated and well trained.this hotel is good place to conduct any business conference.food is delicious,hi-tech gym and nice swimming pool.

55

Rating

  By MukeshKum... on Apr 04, 2011

The first thing you notice as soon as you enter the hotel, is the amazing ceiling over the lobby, which is simply mesmerising... An experience to stay at Maurya where u feel like Royalty is awesome. Also the food served at Dum Phookt and Top-50 diner Bukhara is mouth watering and very good. I really was overwhelmed with my stay at ITC- Maurya...

55

Rating

  By Chinmay_a... on Apr 04, 2011

The ITC Maurya is value for money, the ambiance Awesome n the new club rooms, really wonderful. Helps you get super fresh for your work the following day & service with a smile, that is the key. The in room dining was really wonderful, with home like food & efficiency of service of the staff was really above expectations.
The Spa takes the cake, spectacular massages and a wonderful gym, perfect place to unwind after a really hard day at work.

55

Rating

  By Sidds75 on Apr 04, 2011

There is one word that makes this the best hotel in Delhi - Bukhara. It yet remains the most popular and most exclusive indian restaurant in the capital. Centrally located, the Maurya has amazing service, fantastic food and great rooms. Strongly recommended.

55

Rating

  By gaurav797 on Apr 04, 2011

"Excellent Hotel"
Date: 28 April 2011.
Very nice, clean, elegant hotel with warm services provided by the hotel crew. Everyone should try once though it is relatively expensive compare to other hotels in Delhi. But wise choice.

55

Rating

  By footshit2... on Apr 04, 2011

For business or holiday, this hotel is perfect.
Room are big and modern
swimming pool, spa and gym club first class
Many different restaurant, good food for foreigners as weel
Service is perfect, and nice.
I will go there again and again and again

55

Rating

  By aussy06 on Apr 04, 2011

On arriving at the ITC Maurya Hotel we were escorted to a special and lovely room for Starwood members and completed our check-in in seated comfort. It was our first experience of Indian hospitality which is something special! The lobby of the hotel is incredibly beautiful--an unbelievable mural on the ceiling, a calm seating area overlooking a fountain pool, lovely furniture etc. We were escorted to a lovely room with excellent beds and many unique touches such as a wonderfully designed book of sleeping advice and sleep amenities , extra special bathroom toiletries, fruit etc. We were staying at this hotel before travelling on the "Palace on Wheels" train that travels through Rajasthan. It turned out to be in an excellent location--only ten minutes from the train station. We also stayed at this hotel on our return from the train journey and had a wonderful time exploring New Delhi for the day. The concierge was extremely helpful and made a real difference to the outcome of our sightseeing. I highly recommend this hotel!!

55

Rating

  By Evie13139 on Apr 04, 2011

I was at the Maurya for a leisure trip and a conference in December with my wife. We were simply bowled over by the hotel staff, room, food and facilities.

The room was fantastic and the staff have a knack in knowing the little details that make you smile. Freshfruit, cookies and desserts were placed in our room every day. The ITC has a huge lead on the comfortable beds and those heavenly pillows!! just loved em.

The food is brilliant, even the fare served by the hotel at the conference was at par with the Bukhara / dum Pukht. No wonder US presidents commit gluttony here everytime they visit.

55

Rating

  By Bhavdeep on Apr 04, 2011

my mom and i stayed here for 1 night after our flight into delhi and before we travelled on.our room was clean and comfortable with all the amenities one would wish ,elaborate breakfast buffet with lots of variety indian and european food.we stayed in a number of very nice 5 star hotels in india in our trip and thir hotel waswas certainly among the best but it,s not better than taj group luxury hotels.the hotel,s lobby is very beautiful and dont forget shopping from wills ,indian famous brand in men and women,s wear located in lobby

55

Rating

  By hamidreza... on Mar 03, 2011

The best destination in New Delhi . Amazing Hotel ; one of the best hotel lobby ; excellent staff - very warm and courteous .. Food is unmatchable ... suits for business as well as leisure .. The restaurants are great and chefs are responsive to the guest needs .
Rooms are spacious and modern ; the view is splendid

55

Rating

  By anish_210... on Mar 03, 2011

I have stayed in ITC Maurya New Delhi

I have stayed for four nights and I had an excellent time throught. The rooms are clean and the consistency in maintaining the rooms is good.

The staff at the entrance are good and always helpful . The reception staff are very helping nature and are professional .

I have had the chance of dining in almost all the facilities . The food and beverage is amazing. The coffee shop Buffet breakfast is excellent and consistent throught .

The food in other restaurants is also excellent and great service

55

Rating

  By chefsound... on Mar 03, 2011

Definitely a really nice 5 star hotel to stay in. Great location especially if one has a lot of work around Connaught Place. Rooms are comfortable but the view is nothing to write home about. Breakfast buffet is extravagant and can easily make you skip lunch. The staff members are courteous and helpful. It is luxury and for this the price attached is also very high - so definetely not even for the medium to high budget travellers.

55

Rating

  By Banrist on Mar 03, 2011

One walks through wafts of a Bulgari aroma to the elegant lobby of the ITC Maurya Towers - walks down an ethnically designed corridor to an ultra -modern room – of comfortable dimensions and refreshes oneself in a state of the art bathroom – this is one of the flagship hotels of the ITC Welcome group chain. This hotel prides itself on being a leading eco-friendly establishment.
The rooms are nice – but some of the views aren’t – ours was blocked by giant solar panels.
Graced by restaurants like the Dum Phukt and Bhukara – fine dining is the only way to sate one’s appetite in this hotel – the breakfast at the Pavilion spoils one for choices – every possible type of cuisine to satisfy one’s palate.
The service for the most part is what one expects of a super luxury hotel in a capital city.
All in all a 5 star experience - definitely not for someone on a tight or even a fairly generous budget.

55

Rating

  By KSBan on Mar 03, 2011

AWESOME HOTEL. great food at buhkara. really reaaly nice room ( got upgrdaed for being starwood platinum) enjoyed the free happy hours

55

Rating

  By ManiBagga on Mar 03, 2011

As this was my first time in India, I was not sure what to expect, but the ITC Maurya is a top rate hotel. It's certainly not where I would go to get a taste of the real Delhi, but this hotel is spectacular, large lavish rooms, great food -- the breakfast buffet is one of the best I've seen -- and helpful staff. I was warned about eating food in New Delhi, but if you stick to this hotel, you will be fine eating everything and anything fruit, salad, etc. Easy to get a taxi, I would not recommend walking around this area. Pool was being redone during my stay, but gym and spa were quite lovely!

55

Rating

  By CJS07 on Mar 03, 2011

Good centrally placed hotel. Business and tourist places easily approachable. Good cuisine and eateries within the hotel.

55

Rating

  By imsam on Mar 03, 2011

Very Luxurious and spacious. They care very much. Food is excellent.One must really have to stay once in a life time. Beautifull swimming pool with spa facilities. Room service is excellent. Excellent view for the room. less traffic and very near to the airport

55

Rating

  By praveen_g... on Mar 03, 2011

A regal soul in a beautiful modern body. That’s how I would describe this wonderful hotel.

The architecture is inspired by the Moghul era. The dome ceiling at the reception is a burst of colourful oil paintings which depict the life of the courtesans. Other architectural elements like arched pathways, open courtyards and beautiful lush gardens bring in the opulence of the past.

While the architecture is regal, the rooms are ultra-modern and well equipped with luxurious amenities. The swimming pool and gymnasium are spacious and gorgeous.

What I really like about this hotel is a separate floor called "Eve" which is reserved for single female travelers. The floor has special access and additional security . The rooms on the Eve floor are decorated in feminine taste and are thoughtfuly equipped with amenities that ladies may require. The 'Sound sleep rub' and the 'Stress reliver rubs' were pure heaven. The various weight watcher eating options extended in the room service are also welcome.

The hotel is conveniently located in the heart of the city and close to an upscale shopping area.So if you dont have time left from your hectic meeting schedules, you can steal half an hour to make a quick visit to buy the usual tourist artificats like silk, handicrafts, sweets, tea etc.

As a single woman traveler , if you are not feeling too adventurous to venture out at night, you can chose from a mind boggling array of award winning restraunts in the hotel. The 'Bukhara' is rated amongst the top 50 restraunts in the world and serves the most delectable north Indian cuisine you could ever taste. But if Indian is not your favourite cuisine , you can relax at 'Dublin', rated amongst the top 25 bars in Asia.

I love this hotel. It exudes warmth, It exhibits thought. It demonstrates care. It makes you feel pampered.

Its a dream hotel for women business travelers and I am surely going back.

55

Rating

  By poojakinr... on Mar 03, 2011

It was the choice of hotel for President Obama. And I know why - impeccable service, food, rooms. It's absolutely 7 star.

The food is the best ever, the service deserves applause. Bukhara, the best Indian restaurant in India started at this very property, and now is all over the country and outside.

Stay there if you want a memorable trip.

55

Rating

  By prinx74 on Mar 03, 2011

From the minute you enter the hotel its like your in a mughal empire. All the decor is simply wonderful. THe restaurant is grand. The rooms are grandeur. Best service and best staff. THe concierge took care of everything.

55

Rating

  By paras747 on Feb 02, 2011

We had a room on the exclusive floors which has a separate reception and lift. The room was excellent and plushly down up. Free-wifi, mini-bar, tea-coffee makers, a wooden organizer containing self spa items including perfume and freshners, lighting was just right and a welcome cake awaited us. The bathrooms can take a bit of getting used to -as they are see through and have no latch! The shampoos etc from fiama de wills were a let down. Breakfast was excellent and room service fast and efficient. Overall, highly recommended.

55

Rating

  By anuj_mitt... on Feb 02, 2011

After a few weeks in more rustic accommodations, the Maurya was the perfect end to our time in India. Our room was beautiful with a combination of Western and Indian contemporary decor. Bed was also fantastic. We'd been "upgraded" to a room in the Towers section of the hotel, but I think the only difference was the included access to the top-floor lounge (one of the nicest we've come across). The view to the large satellite dish and military apartments in the rear left something to be desired, but other than that, the diplomatic enclave was a welcome calm and tree-lined counterpart to other parts of Delhi.
A local friend had told us that the included brunch was one of the best in Delhi, and though I don't have other reference points, I can definitely see how this is the case. It included a wide selection of Western, Indian, and Asian items and we enjoyed everything we tried.
The one negative to our experience was dealing with the hotel on transportation. There are some black and yellow taxis associated with the hotel and having let our guard down on negotiations, we ended up being overcharged on a couple of occasions. Nothing too major, but it didn't necessarily feel that the hotel staff had our best interests in mind when making arrangements. To be fair, it's India and a complaint about the issue received a thorough response, but we'd expected slightly different from a top hotel. If you're in the situation, I'd recommend using a metered radio-taxi instead (Meru seemed a solid option) to avoid any similar problems.

55

Rating

  By jakeNY on Jan 01, 2011

i stayed @ maurya for almost a week last month. it was awesome. food was great espcially the pavillion and westview. pavillion even has a new look, and service needs a tighten heir belt a little more. coffee takes twenty minutes. my humble house is very authentic chinese food. westview the grill is excellent to entertain. chefs take a lot of care to go to the table amd take orders themselves and then create a wonderful meal for you. look of a lively chef at westview and ask for the homemade pickles and spice marinades. towers is good for meetings only overall good stay. spa is expensive and internet is OMG not good at all.

55

Rating

  By veenaglob... on Jan 01, 2011

Had to stay here to attend a conference in a nearby hotel where i couldnt get rooms. Glad that it happened. Fantastic is the only word I have for ITC Maurya. Everything is flawless.. Elegant lobby, spacious rooms, excellent service. The lady at the reception escorted to room during check-in. Breakfast was really nice and had a huge spread. The only complaint I had was with the cloth napkins on the table. There was something that kept shredding from napkins and left white spots on my trousers. I hope management takes notice of this and changes the table napkins.

55

Rating

  By wanderlus... on Jan 01, 2011

I stayed here thanks to my dear consultant friend and her coveted Marriot Platinum Rewards points. Simply put: this place is stupendous.

The room (1480) was spacious with a luscious pillow-top bed, seating area, dressing room, and incredible rain shower. We were welcomed with a bottle of wine and snacks, and that was just the beginning of 4 days of pampering. No detail was overlooked. From the calming aromatic oils on the bedside to the 8 options of fresh-squeezed juice (including even beet juice and watermelon juice) at breakfast.

And while we didn't have time for the pool, we thoroughly enjoyed the steam room and sauna at their 5-star spa (free for hotel guests).

I cannot say enough good things about the ITC. It's a destination in and of itself.

55

Rating

  By HalleAndT... on Jan 01, 2011

We took a trip to New Delhi in January, and stayed at this great hotel. Arriving at 3 a.m from Abu Dhabi, we could not check in. This is, of course, no problem as no hotel would without charging us for a night. We checked in one of our rooms, just so we could sleep. The lobby is very elegant, and remained uncrowded for 3 days. The bellhops are very attentive and take your bags immediatley. Our towers executive suite we found was quite small. After a snooze, we decided to upgrade to the larger room, which we guess is the Mauryan Chamber. We originally went to the Towers club for breakfast. This is one of two things that I did not like about this hotel. The Towers is extremely stuffy, and not really suited for anything. We left and went down to the Pavilion for our breakfast.

The Pavilion is a fantastic buffet restaurant that also has à la carte. They will also make you a packed lunch if you are going on a day trip. We unfortunately did not have the chance to go to the revered Bukhara, mainly because we found it too overpriced. Instead we went to the hotel's other Indian restaurant, Dum Pukht, which is a very unfortunate name. It was elegant with out being stuffy. We had the best naan bread there.

The club in the ITC One is the best 'club' the hotel has to offer, as the other one, Dublin, is more of a bar than a club. This brings me to my last gripe about the hotel. There is no free Wi-Fi anywhere. In the room, fine, even though we are paying a lot for the room. No free Wi-Fi in the restaurants, okay. In the executive clubs, it is unacceptable.

The room is very large, and I shared it with another person. The bathroom has motion-activated lights, the TV has english channels and the TV mutes when you pick up the phone. Besides the internet, the only other problem is that we experienced a few power outages in the room, though that could be par for the course in New Delhi. At night, they even lay out 'sleep things', like an eyemask and oils for your sleeping pleasure.

The hotel arranged all of our tours to Agra and Jaipur. Book through the concierge, as the Travel Desk staff is indifferent and generally depressed. The hotel's location is great, near India Gate and Chandi Chowk market. The exterior of the hotel looks a little out dated, and there is a large CIA-esque satellite between the towers and the main hotel.

The hotel is one of the best I have stayed in, and I can see why the

55

Rating

  By AWanderin... on Jan 01, 2011

My stay at the ITC Maurya was fantastic, with the hotel excelling at everything it did. As a Starwood Gold member, I was escorted from the busy main lobby to a quieter area where my check-in proceeded smoothly. The room was beautiful and wonderfully clean. The service from everyone I encountered in the hotel was gracious and efficient. One example: I left a small item in the room upon checkout. While I was standing outside waiting for my car to the airport, an employee approached me with my item in a bag, telling me that I had forgotten something in my room. That amazed me.

After two weeks touring India at a steady pace, the ITC Maurya was a wonderful place to relax and refresh.

55

Rating

  By DCTravele... on Jan 01, 2011

ITC Maurya is a very warm and comfortable hotel. The ambience, staff and overall hospitality is unmatched. The Food at Bukhara is outstanding, though overpriced.
Very popular amongst foreigners.

The room amenities are great and it makes u very comfortable.,

55

Rating

  By HemaKapoo... on Dec 12, 2010

Our stay at the ITC Maurya was wonderful, and we will definitely return. The airport transfer was flawless, the driver waited inside the airport holding a sign with our names and patiently waited for us as we used the ATM. We got upgraded to a tower room which was clean, modern and comfortable. We didn’t have any noise problems like some other reviewers. The hotel was very modern, more like the Westin brand you’d find in the US. We had a king bed, flat screen TV, rain shower, soaking tub, electric kettle, French press and plates and cutlery. The hotel also provides complimentary water (if you need more at no cost, just ring the maid service). Every morning we enjoyed a complimentary breakfast - made to order omelets, French toast or pancakes and buffet of fruit, cereal, and pastries. They also have a complementary happy hour with light snacks from 5-7 which we unfortunately didn't realize until the last evening.



We used their travel desk frequently for 2 airport transfers and 2 x 4 hour drivers. We noticed that drivers here were almost twice as much as those in other ITCs, maybe it's because New Delhi's a "big" city? Our first driver was just ok - he took us to a bootleg Cottage Industries, which we didn't realize until later in the trip. He complained about his tip, which we considered very generous. He also refused to take us to Safdarjing's tomb because it was getting too late, even though we told him we'd pay for the additional time. The second driver we had was much better. Our last night we ate dinner at Bukhara, which was a great way to end the trip. Ask for the Bill Clinton special :-)

I think a special thank you goes to Ashnok - he provided amazing service and attention to detail. Next time we will make sure to look out for him!

One down side of the hotel is that it's pretty out of the way in the Diplomatic Enclave. If you're set on staying at a Starwood, the Le Meridien is much more central (near India Gate).

55

Rating

  By klasf on Dec 12, 2010

This was a truly great hotel. Fantastic restaurant and lovely rooms.

55

Rating

  By PatysP on Dec 12, 2010

I stayed here for an overnight trip to Delhi. This is a hotel in the vicinity of the heart of the city with many diplomatic offices. The room was beautiful with all modern amenities. Friendly and service oriented staff. Loads of space for parking. Food was delightful. The night club Dublin, adds value to the whole days tiredness and adds relaxation over various bar menu.

55

Rating

  By SPoddar on Dec 12, 2010

I would not say that this is a hotel you are looking for, if you need to peek into your pockets. This is sure one of the best quality hotels present around, but then one needs to pay for super premium quality and this is what is asked here.
You would not get a chance to complain about the room quality, the quality of service, the friendliness of staff and they leaving no stone unturned to make your stay a truly memorable one. The food quality is also awesome.

55

Rating

  By pande_nee... on Nov 11, 2010

maurya is a nice hotel.no one can imagine that this type of hotel will bring delhi a charm.service here is great.managemnt shows that there is lots of good things around us.you just see the beauty of this hotel starting from entrancee to the pubs and restraunt........cheers to this

55

Rating

  By ch_ankit8... on Nov 11, 2010

One of the best lobbies ive seen, excellent & fast check-in, very good rooms & great service, food is one of the best here, including the room service, the kaya-kalp spa is just amazing, a very good experience, very good pool, has to be one of my favourite hotel, a little expensive, but a gr8 choice if u lookin at stayin in style.

55

Rating

  By AnandNaha... on Nov 11, 2010

Having traveled extensively and stayed in many business hotels, I always look forward to my stay at ITC Maurya at Delhi. From the time the hotel picks you up at the airport to the time they drop you back, every things seems to happen the way I want it.

The separate check in at the ITC One premium lounge is by itself a sign of the privacy and the personal touch from the hotel. The ITC One rooms are well furnished with a personal massage chair, a walker exerciser, 50" flat screen TV, Bose CD player, in room coffee machine and a well equipped bathroom with separate shower area and bath tub and above all the most comfortable bed. With a choice of pillows one can chose from the housekeeping, it is probably the only way one can get comfortable as close to home as possible.

The welcome fruits, or cheese platter, complimentary soft drinks, and wine, ample nuts make one feel already satisfied. The hotel ensures that your preferences are tracked and thus keep your room ready with all such special requests in place by the time you check in. My DVD player was all hooked up this time too. My preferred news papers were ready. And along with them were the host of other magazines.

With a choice of restaurants to have the breakfast, I as always preferred the Coffee Shop. While it always has a very good spread of fruits, breads, North Indian, Asian and other dishes my favourites are the spread of south indian dishes like Idli, dosa, Vada, pongal and many others and the live dosa counter. And the bearers are always sensitive to your special needs - I always get my freshly crushed ginger tea almost without asking.

The evenings after the days work is always tiring with conference calls and business dinners. But when I return to ITC Maurya the ITC One lounge is probably the best place to unwind. choice of drinks, specially made veggie snacks to my taste the ever attentive lounge in charge, the large screen TV, the business desk with computer and internet all helps you to settle down very easily in to the evening.

And for the dinner I have always had a tough time to chose between the tandoor Bhukhara, awadh style Dam Phukt, or Westview for the grills or My Humble House for the chinese. Many times the decision will be based on whom I am taking for dinner with me. My personal preference is Bhukhara for the foreigners who want to experience tandoor cooking in style. If I have those interested in delicate cooking it will be Dum Pukht, for those wanting a continental meat meal, it will be WestView and for the oriental taste the restaurant with a terrace view My Humble House.

For the evening or post dinner drinks Dublin or the Golf bar is ideal. The Dublin is truly a sports bar with many options in seating including a private bar area. The Golf Bar has one of the best collection of drinks be it the wine list or the rose champagne or the variety of beers , the best of single malts, cognacs and liqueurs- my complaint is that the stock of Kingfisher drought beer is not predictable in these bars while they always stock the bottles.

The butler service is simply super - you desire and it happens. The single most impressive experience is that you will find all staff eager to help and keep smiling - your difficulties if any seem to vanish even before you seek help.
The concierge is always going the extra mile to help.

Though equipped with a good swimming pool and fitness cums spa, I never found time to indulge in those. I have used the spa occasionally and hope their renovation plans on way will make it a preferred experience spot in the hotel.

There is yet another aspect of this hotel that always pleases me - it is a truly environment friendly hotel with eco awareness and green energy. Some thing that I want every establishment to emulate.

To me this is a MUST stay place in Delhi , and after experiencing many others due to business constraints I always want to return to ITC Maurya for the next stay.

55

Rating

  By KSGlobetr... on Nov 11, 2010

True to its rating of being a Five star. Fantastic amenities, warm customer service, brilliant rooms, fantastic upholstery and an excellent buffet spread that you cannot keep getting enough of. And the very fact that His Excellency President Obama stayed there during his visit to the Indian Capital says it all.

55

Rating

  By Naveen13 on Nov 11, 2010

This hotel has great atmosphere and the strongest recollection is the desire and enthuisiasm of its staff - they really do want you to have a good time- this was especially true of the Towers wing. The hotel is very plush and well laid out, and offers very good variety in it's facilities and the range of restuarants. The Bukhara is famous locally and provided excellent food and a good busy atmosphere. It is a must for a visit if you are in the hotel or area. The service can get a bit busy at times due to its popularity and the the staff can appear a little complacent- but this is not to be overstressed, if you like lively and busy with character, you will like Bukhara. However, to kickof some rivalry, the Indian restuarant in the ITC Grand in Mumbai is better overall for service and food! A lesson for me in India is don't go A La Carte if there is a buffet as the food you can see is better than the food you cant! This is true of the Pavillion where the buffet food is good, as is the service though there are one or two servers who could be bolting cars together rather than serving guests. It also costs as much as the Bukhara which is a surprise. The Dublin is also very welll laid out and provides delicious snacks although you have to be prepared to wait.
The rooms were excellent, well provisioned, great style and very clean, simply excellent. Nice to mention staff Nikhael the waiter in the towers was excellent as was his boss on the evening shifts who was very polished, calm and quietly ran a very efficient team. This contrasted to some other managers who created more heat than light and actually interfered with their staff! Location the surroundings are variable although the grounds themselves are nice.
Points for the future. It is great to get advice on where to go and what to see- this is highly worthwhile. As usual slightly spoiled by the detours all drivers involve you in to take you to their "favoured" shops. Would be nice not to have to go through this (they are never the cheapest and are usually even more pushy than other vendors), however, when in Rome....

55

Rating

  By 1Dram on Nov 11, 2010

the room was excellent, services also very good,
Breakfast was also very good.

55

Rating

  By all4_10 on Nov 11, 2010

Stayed 4 nights here and it is worth every nice comment I read. All of the staff I encountered (front desk,concierge, security, restaurant) were pleasant and welcoming. The rooms were nice and the bedding and my sleep - superb. Make sure you include breakfast when you book otherwise you will miss out on a wide range of good tasting breaky choices. For food lovers, dont miss the Bukhara, it was both tasty and plentiful. The hotel is not ideal for those who are looking to be in the thick of the action and you need to use taxi or hotel transportation to commute to places of interest.

55

Rating

  By Ronaldvan... on Oct 10, 2010

Use Internet to make bookings but well in advance. I made my bookings through internet and well in advance. Closer you get to the date of stay, higher the rate.

Hotel is very nice and Tower rooms are very nice. However, could improve the club lounge. Rooms are small but very clean and tidy.

I would recomend this hotel.

55

Rating

  By sfwreng20... on Oct 10, 2010

I have stayed at this hotel too many times in Delhi, I always look forward to. I love hospitality, friendly attitude and attention to details in all aspects. only comment I have which is not meant just for this hotel but for most 5 stars in major metropolitan cities of India that room rates and the cost of food, alcoholic beverages seems to be unreasonable. There should be some balance and cost adjustments to be made somewhere between room rates and food items.
sincerely,
Dan Shekhar, Toronto, Canada

55

Rating

  By Danshekha... on Oct 10, 2010

I stayed there with my partner during a family wedding. Excellent hospitality, great room service and a very good staff that took care of all our needs during the wedding. The food is beyond expectations! Just a great place to stay with family.

55

Rating

  By scoutfinc... on Oct 10, 2010

brilliant location, brilliant service, brilliant food choice, brilliant night club, any things else needed? only thing is wine, they need to learn, the wine selection is alright, but you would expect better in a place which had the only michelline start of India. Also when you try the wine they taste as if they were not kept the right way. My red has dry cork, so worth checking

but rest is a great experience

55

Rating

  By eendian on Oct 10, 2010

Best hotel available in North India. Food is best in All the restaurants. either traditional Lucknowi or Best chinese all are excellent. Top floor chinese restaurent has a viry good ambiane. Staff if excellent. Pool is one of the best .. Shopping is a lovely experience there... Interiors are one of the best

55

Rating

  By mvibhav on Oct 10, 2010

was a very nice and relaxing stay , salon de wills is too very good, the food mini bar and bath amminities are top in the world, the staff is geniunly too good and have a very nice attitude in respect to hospitality , they have good knowledge of delhi sight seing and treat their guest as the guest in their own homes.

55

Rating

  By Nish_bsm on Oct 10, 2010

This is one of the best options in Delhi for Business and Luxury travelers. Located conveniently not far from airport. Very high quality rooms offer real quiet environment with well though in room amenities and friendly + pro-active staff in hotel makes stay like home stay. This all is accompanied by state of the art health club & spa.

All this comes with world class eating joints... be it a pub which is dublin, a fine dinning resturant dampukht, westside and Bukhara.... even Mr. & Ms. Clinton don't miss their dinning in these restaurants when they visit india....

55

Rating

  By HimanshuK on Oct 10, 2010

Excellent Feeling . I surely grade this as better for many occasions be it business travel or leissure travel . I think this is the one of the best hotels in the city. Very friendly and soothing atmosphere. Quite and attractive and amazing food. The view through the hotel room was amazing. Hospitality of the hotel members was outstanding. I'm sure I will be surely taking another stay into this next time when I land in Delhi.

55

Rating

  By FuriousJo on Oct 10, 2010

My first trip to India, so I wasn't sure what to expect. On the way in: It appears to become standard in this part of the world to have a security check of each vehicle that enters the hotel's premises. Leaving the car and before walking into the hotel, each person gets scanned in the same way as at airport security checks.

I had a very nice room, nothing was missing. The service was exceptional. Each time I left the room and came back, I felt something had been done: Turndown service, refilling the minibar, drawing the curtains etc. Very attentive staff indeed.

I really enjoyed the lunchtime buffet with a lot of variety - great Indian cuisine. Again, the service was very good here. Nothing was too much to ask for.

A nice gym, too, with state of the art equipment. One suggestion: A short covered walkway would be good, to avoid having to go outside to then get down the stairs and enter the gym & spa area. A monsoon shower will get you drenched very quickly, somehow umbrellas are useless when it pours down like that...

55

Rating

  By Caribbean... on Sep 09, 2010

How to describe what a terrific, elegant but unpretentious, wonderful, welcoming , and even calming place this is?
Almost impossible!

I had heard this was one of the top 5-star New Delhi hotels, and the hotel of choice for stay and/or meals, of many successful business people, and international diplomats: the Clintons...Condeleeza Rice...etc ( After staying there, i read Pres. Obama will be there in November.)

So I wondered...how will they treat us? , We're "just" tourists, sweaty, hot and dusty upon arrival from Agra, wearing the most casual clothes . Will we feel out of place?

Well...turns out that is one of the beauties of this place...everyone we saw (including us) was treated like a" VIP". What warm, welcoming, friendly people- the doormen, porters, reception desk staff, housekeeping staff. Unlike some places, we did not feel the cordiality was fake, or based upon expectation of a good tip.

Upon checking in, we mentioned to Front Desk executive Bella (i hope she is still there to see this) that we love to shop at Fabinida. She said she does too. End of discussion. We proceeded to our room. FIve minutes later, there's a call from Bella, with address, directions and info with nearby landmarks, in case we are interested in shopping later at the nearest Fabindia. It was that kind of personalized service, in a large hotel, that made a great impression.

The room was beautifully decorated, the air conditioning and temperature control perfect and quiet (and necessary, in 110 degree F heat!) with great quality toiletries (Fiama di Wills, which are at all the ITC hotels) and assorted other charming bells and whistles--a booklet of advice about the importance of a good night sleep, a scented disposable "handkerchief" on the pillow, an offer of nighttime Horlicks (not sure if that was "complimentary" --but the fruit plate is) . The bathroom was modern, the pool and the outdoor garden were beautiful. Main lobby with its amazing art around the ceiling periphery, and view to the garden, is stunning. The beds were comfortable. There was plenty of frequently replaced bottled water . (If i recall right--i may be confusing this with another hotel-- they also have a water filtration system and you can drink from the room tap--but they provide bottled water for those who prefer it.) The bath towels were soft and huge. And on and on, etc etc.

Somewhere I read that until you try an Indian hotel with true five star service (Oberoi, Taj, ITC) you dont know what "hotel service" really is. We used Starwood Points for this stay. . But this hotel is so outstanding, on future trip to New Delhi, i will save up $ for it if those SPG points have run out! Now that we've been there, we cannot imagine New Delhi without a stay at ITC Maurya .While there is lots of activiity--comings and goings of all sorts of people--it never felt harried or rushed. Just the opposite--an oasis of calm in the midst of fascinating , chaotic New Delhi.

The area around the hotel is also lovely. It's a restful oasis in the midst of fascinating, but chaotic, New Delhi. Had it not been so hot, the area would have made for some lovely walks, or sitting in the garden or around the pool for an afternoon. Even the Cafe Coffee Day around the corner (across the road from the Taj Hotel) is in a small park-like setting. ( BTW, this place a good option for inexpensive breakfast/coffee/sandwiches quite near the Maurya.)

If you are in the area at lunch or dinner, try the nearby Moti Mahal in Malcha Marg . Food was delicious, and while a different type of food, cost way less than the famous restaurants (Bukhara, Dum Pukht ) at the Maurya. There's also a tea and spice shop in Malcha Marg lane.

I dont know how they do it, but kudos, thank you, shukria, to the entire staff of ITC Mauray, an ncredible hotel in Incredible India!

55

Rating

  By calinurse on Sep 09, 2010

I stayed here for a week for work, and the hotel was great. The rooms were very comfortable, the service almost too attentive, and the overall experience was outstanding. The rooms were a bit expensive, but luckily most of the nights were paid by my employer. The executive level breakfast was awesome, with very friendly service. There isn't much to do around the hotel, but cabs are relatively cheap to get around. The hotel has some great restaurants.

55

Rating

  By dwm613 on Sep 09, 2010

I was on my business trip to New Delhi for a week and I stay 3nights in this hotel and what a good experience. Their hospitality and wonderfull staff make me feel very comfortable. Their door man was very smart and courtious and well trained. I meet the hotel F&B Manager and he personally ask me about the staff and hotel room. Which is very great and excellent.

55

Rating

  By rztravels on Sep 09, 2010

Par excellence is what I would describe this hotel, its service and the people. The hotel provides "Luxury" and "Perfect Service" in all areas. The lobby is grand and huge. Keeping the Traditional touch with a lot of paintings on its high ceiling is a good touch. Check in was hassle free. Staff always willing to help, Smiling and professional. Room is good. Spacious. Good Bathrooms. Nice amenities. One should try the food at Dumpukht. This is simply DIVINE. Staying at Maurya and not trying its specialty cuisines is a great loss.
A Fabulous hotel. A STRONG RECOMMEND

55

Rating

  By AJose012 on Aug 08, 2010

Excellent hotel with great location. Just that in Delhi where the hotel is u cant walk around, u need to be mobile and need your own car. Good spa and pool, excellent shopping, great food.

55

Rating

  By Rishiraj... on Aug 08, 2010

it is really awsome place to stay in delhi..........
u will be very happy to see the comfort and services of ths hotel

55

Rating

  By shubz81 on Aug 08, 2010

22nd January, 2010
I dropped here for a dinner party with my friends.
We went to Bukhara to satiate our test buds.
We enjoyed Tandori platters and tandori phool very much.
Would definitely like to the there next time.

55

Rating

  By JITENDERS... on Jul 07, 2010

i booked the hotel in june for party and it provides us much comfortable hall and services.

55

Rating

  By deepakgoy... on Jul 07, 2010

i got a chance to stay as i a have booked the hotel for my cousin coming from usa. once we enter into the hotel , it give a good feeling as it as so clean . behaiour of staff was very good . food and specially makhani dal provided was excellent . metro station is also not far away . the room provided are spacious

55

Rating

  By vinay92 on Jul 07, 2010

True to its name, this hotel is GRAND. From the lobby till the rooms, each and every thing about this hotel is exquisite. Superb food, hospitable and efficient staff. One cant ask for more

55

Rating

  By Jazz1859 on Jul 07, 2010

The hotel is nicely located with good rooms , good food , all the restaurants are good with very well maintained spa and pool

55

Rating

  By tyadav75 on Jul 07, 2010

I and some of my friends had gone for a tour to Delhi and we opted to stay in this one because I had heard about it from my relatives who had been there.The ood that is served over here is delicious and surely satisfies the appetite.The rooms are exquisitely interiorly decorated and they are very cosy.a good and well designed hotel.
Thank You

55

Rating

  By avkakade on Jul 07, 2010

My stay in the hotel turned out to be Cozy and comfortable!

55

Rating

  By Krits20 on Jul 07, 2010

I've been fortunate to stay at many nice hotels during my career but ITC Maurya is a clear contender for the best ever. My 3 day experience there was essentially flawless -- from check -in to check out -- I'm not sure what else could have been done to elevate the experience.

Some highlights:
-- I stayed in the Towers area, which is a private section that costs a small amount more, but I payed about $250USD a night, so still amazingly reasonable. Check in is done separately in an extremely spacious and well appointed area.
-- Room aren't huge but are equipped with high quality furniture, flat screens, decently stocked mini-bars. Bath is large, well designed and well lit!!! Flat screens with 50+ channels.
-- Did lots of room service -- giant menu, food delivered quickly, very tasty, exceptionally courteous staff
-- First time ever, had to call the hotel doctor (hotel in Mumbai gave me food poisoning) and he was there w/i a half hour and great to deal with.
-- Arranging a car and driver -- Done quickly on-site and even when there were no cars available, they located me one within 45 minutes.
-- Public areas -- well decorated, comfortable, spotlessly clean. Seriously, you could eat off the floors here.
-- Workout room -- Well equipped with machines and with dumbbells up to 50lbs. (unlike a typical hotel gym where they seem to feel there's no need for anyone to lift anything over 25lbs)
-- Location -- fast trip to the airport, to Gurgaon (as fast as is reasonably possible, that is).
-- Housekeeping -- Guy who cleaned my room introduced himself, asked what I needed, asked if I was satisfied with the cleanliness of the room, brought me four extra bottles of water and asked if that was enough for me. Seriously -- even at a Four Seasons/Ritz Carl. you get nothing near that.

I'm trying really hard to find something even minor to complain about just to balance this review a little. I can't.

55

Rating

  By talent_gu... on Jul 07, 2010

wow is how il describe it. its a grand hotel. the rooms are plush. food is fit for a king. pricey but you enjoy the luxury of the place. good for business.

55

Rating

  By veenla on Jun 06, 2010

This is a great property,one of the better hotels in the Luxury Collection. The food at the Bokhara is renowned and unforgettable. There are several other retaurants and a lively nightclub.. The rooms are well decorated and comfortable with all modern amenities. The location is not that central though convenient for the airport. Transport would be suggested.

55

Rating

  By rini47 on Jun 06, 2010

Like any ITC Property, this one is a very comfortable place to be put up at. The advantage of staying at Maurya are 1) Very close to the airport compared to the Saket Property 2) Center of Delhi so very convenient if you have meetings or work in and around center of Delhi 3) Very Comfortable 4) Amazing Food especially Bukhara(which is always overbooked though... dont even think about dining there without reserving ur table)

The Disadvantages (Not Significant Though):- 1) Service is Very Very Slow compared to Saket Property 2) Rooms are a little smaller compared to other ITC Properties

Overall a superb place to stay !!

55

Rating

  By sam_p_00 on Jun 06, 2010

I had heard excellent things about ITC Maurya. I went there with high aspirations and must confessed hotel surpassed them much more. Everything right from the location, courteous staff, ambiance, food, hospitality was mind-blowing. It captures the historic touch of Delhi quite well within its interiors. A "MUST VISIT" for any visitor wanting to experience true luxury and class in Delhi.

55

Rating

  By frenzi_tr... on Jun 06, 2010

ITC hotels are definitely a great chain of hotels in India. Added to that, they have also tied up with Sheraton/Starwood group - so if you are a SPG member, you benefit!

The Maurya has had many a distinguished visitor - and you can google for more info reg the same. Given that, i am not sure if the hotel is slightly overrated.

Dont mistake me - this is still a great hotel. With the trademark of almost alll the other ITC hotels - spacious rooms, modern amenities, good efficient service, good food etc.

Location-wise, this is a quiet area. I, for one, would have preferred having this closer to the main city. However, if you like and peace and quiet and dont mind a 15-30 min cab drive to reach central Delhi, the location should not matter.

One complaint i had about this hotel was the inadequate gym facilities. A hotel of this sized - i expected a better gym. And 1/2 the treadmills in the gym were not functioning well when i went in ...

Definitely a hotel worth staying in.

55

Rating

  By rajeshkk on Jun 06, 2010

Stayed for three nights, it was a pleasure. everything was perfect. Excellent service and atmosphere. Food was great and had a lot of variety.

55

Rating

  By Amodbanga... on Jun 06, 2010

Best in hospitality

I booked this hotel for a week for a business trip in Delhi and Gurgaon area followed by another two days a week after. Best thing i like about that hotel is the competency and hospitality of the staff. I had to wait very little during check in and checkout. You will always be accompanied by a front desk staff member to ensure that your room is made well for your stay. Why i like that the best because most of the time we keep on travelling and think only about business, but the atmosphere there is so pleasant that you will forget everything for that moment.

2nd best thing i like is they assure that you forget everything and sleep well. I got a pair of ear plugs and a message on my bed to relax. I just put those plugs in my ear, set an wakeup call and forgot to get up in the next day morning and to the best of my surprise in the morning i saw a front desk representative accompanied by a security personnel waking me up and i thanked them for this kind of hospitality. And thy replied with a smile that it's their policy.

55

Rating

  By mishrar on Jun 06, 2010

From one of my many trips to Delhi for work, this time i decided to stay in ITC Maurya Sheraton with my colleagues... I was put up in the women wing (excellent surprise) as we were two female traveling and staying alone... this gesture immediately gave me a great confident about the hotel and its services...

We decided to work all night and quick went down for a quick dinner to Bukhara...Most recommended hotel and by far the best food (Indian food) restaurant....It also serves the best wine and bread.....

Our stay was safe and secured..... Expensive but the best experience till now...

55

Rating

  By kavitaagr on Jun 06, 2010

An excellent top ranking hotel for the business and leisure traveller from any part of the world.

India is rich in its heritage and renowned for its ethnic mouth watering cuisine.

A visit to Maurya will certainly give its guest the best India can boast of, with its speciality restaurants and ever smiling staff who are ready to serve.

Would love to be here again and enjoy the richness of ITC Maurya.

55

Rating

  By vvsubbu on Jun 06, 2010

Excellent place to stay . Food is little expensive

55

Rating

  By Ajaynigam on Jun 06, 2010

The ITC Maurya in Delhi is definitely luxurious - particularly if you are on one of the Club floors. On those floors particularly, but anywhere in this hotel, faciliteis and service are generally top of the line.

On the pricey side, but you gets what you pays for ...

I am old enough to remember when there were barely three major hotels in Delhi (the state-owned Ashoka and Akbar, and this one); but the ITC group have managed to keep the physical plant in good shape. The grounds are greener than they were when the hotel was newer; and the dominant impression, when you drive in, is of green surroundings and a luxurious, high-ceilinged interior.

Check in is lightning fast, especially if you are a member of either the Welcomgroup's or the Sheraton's Frequent Guest programs.

When you go looking for your room don't be misled by the floor numbers; despite floor numbers like 12 and 14, the floor number doesn't actually define how many stories up you are.

Rooms are spacious, well-furnished, and well-equipped, especially on the Club floors. The Club floors have their own breakfast area, but I found there was more choice in the main restaurant so I only used the Club breakfast once.

Plenty of choice for food - several excellent restaurants within the hotel, and some interesting alternatives within easy reach.

Personally, I have always experienced good service at ITC properties, and the Maurya lived up to the standard.

If you will allow me a moment of personal reminiscence - I was recommended to try a bar in the hotel, to get to which I had to head down a strangely familiar staircase - a flash of what I thought was deja-vu, and then I remembered - the premises that are now the bar used to be, 25 years ago, a disco called Ghungroo, where as a student I had occasionally hung out!

Very highly recommended; though perhaps with an eye on the bill, unless your first name is Bill or Larry and last name Gates or Ellison.

55

Rating

  By Non-Red-I... on Jun 06, 2010

My wife and me stayed at the hotel for 3 nights as a part of a friends wedding. I think that there were about 150 rooms that were booked for the entire wedding.
We did not spend much of the time in the room because of wedding festivities going on at different locations...but would surely rate the hotel as one of the best in the Delhi NCR.
We ate at the Bukhara and re-confirmed (to ourselves) that it serves the best "kaali daal" by far on this planet earth. Amazing stuff and a bit heavy on the tummy.
We had a couple of drinks at the Dublin bar and were quite happy with the selection of wines and beers there. Good and high class service.
On friday night, we went to the hotels disco - Dublin / Gunghroo - which was rocking and we enjoyed dancing to the DJ's tunes till late night...only reason to leave was the fact that we had to get up early the next day for some wedding festivities. The entry is free for hotel guests.
We were not able to use the spa facilities at the hotel because it was fully booked for the entire duration of our stay. That goes to show its popularity...

Overall, excellent and classy hotel, friendly and caring staff and awesome food. Would love to stay there again...

55

Rating

  By madhurtod... on Jun 06, 2010

a state of the art hotel. awesome interiors and rooms. tasty food and a great pool to laze away. very conducive for business too. good service2

55

Rating

  By melaniem5... on Jun 06, 2010

This was a city view trip for us sponsered by our company. The hotel was great. Kids loved it, especially when they saw so many celebrities in and out of the hotel and having breakfast with us. The staff were so friendly and courteous and made sure that the kids had a good time too. The food was excellent and the staff went extra lengths to make sure the children had what they liked.

55

Rating

  By MeMeMee on Jun 06, 2010

The hospitality the hotel provides is words apart, they took care of every special detail that one could think about! The most amazing things which catches one's eye are there exceptional room service and house keeping. For them there guest's comfort is utmost important which can be cited by the fact they have a seperate "pillow menu" which allows one to choose pillow specific to ones preferences! And coming to the food i can go on and on...The Chinese at Humble House was one of the best i have ever had and the hara bhara kabab at Dampukht was simply outstanding! I would specially recommend you to try their kabab platter and sabz prada which their ultimate biryani! Their black dal which is cooked over night at constant temperature makes you feel truly royal after having it! As a member of this hotel for past 14 years.. i would recommend all to enjoy the outstanding pleasure and luxury here!

55

Rating

  By avidphoto... on Jun 06, 2010

stayed at maurya for 4 nights from may 28 till june 1. As a platinum spg was upgraded to deluxe suite. The service,rooms, food and the staff are the best Stayed at Oberoi and LeMeridien during my stopovers in Delhi last month as well, however the Maurya is a notch above. Stayed here in feb-mar of 2010 with my family , we had a great experience at that time as well. Definately the best in Delhi.

55

Rating

  By sidhu2020 on Jun 06, 2010

We arrived at the airport on a lufthansa flight and we were met promptly by a airport rep who guided us without wasting any time ,and a mercedes was waiting for us ,very thoughtfully extra water and juices loaded.The hotel is about 10-15 min from the airport in the heart of the city .The first impression upon entrance was grandeur and beautiful art and then a really smooth in room check inn,knowing we were tired and given nature of our travel it was smooth and efficient.Once inside the room it is tailor made for a business traveller,fax,massage chair and great internet conectivity ,and to add a personal touch some great comfort food.
The following day started with a great breakfast at the coffeeshop and some conferences in the hotel, arrangements were to the T.I was impressed and so were my colleagues. Lunch was awesome too .Post he meetings decided to try the spa ,it aws like a new life the massage was better than Bangkok and to finish up a fabulous dinner at Bukhara.My team was impresed by the food,service and attention to detail provided by the busiest restaurant in India.Last but not laest a smooth checkout and a really comfy ride back to the airport.
Need i say more,this hotel taht has housed many head of states is a must visit for a business traveller.

55

Rating

  By vim70 on Jun 06, 2010

The Maurya i would say is iconic just like its restaurants.For a first timer in the hotel right from a warm freindly face to greet me at the reception to each and every person was exremely hospitable and went that extra mile for me.Whether it was to get me medicines when i fell ill or from that extra personal touch by finding my likes and dislikes and sending some masala tea to my room after a long days work my stay was exceptional.
The rooms are great and luxurious and so are the restaurants.I chanced to eat at the Bukhara the food was superb ,it is the best indian food in the world.The WEST VIEW Grill was also great.THE SPA AWS ALSO awesome and the INDIAN TREATMENTS THEY OFFERED WERE GREAT.To sum it up I would only come back to this HOTEL where i felt safe and happy.

55

Rating

  By sanam73 on Jun 06, 2010

A grand experience... you feel like a mauryan King...love the lobby

55

Rating

  By LHSS on May 05, 2010

Taking from food, to the service, to the rooms and other amenities, maurya sheraton is the best. No doubt the charges are very high but then it is one of the best hotels in Delhi. Would recommend everyone to stay.

55

Rating

  By sanwalia on May 05, 2010

The hotel was awesome with great ambience and wonderful service.I would love to come back again

55

Rating

  By durga_mov... on May 05, 2010

well the hotel is greatno doubt but lets talk about the bukhara,THE BEST indian food i have ever had.Im definately coming back.

55

Rating

  By drdolph on May 05, 2010

This is fabulous hotel in the capital city. Must stay there to get luxurious experience.

55

Rating

  By sanwalswi... on May 05, 2010

THe hotel is located in the heart of the city and the moment you enter it you get a feel of luxury and warmth and hospitality.Right from the expensive art in the lobby to the rooms all of it is luxurious and comfortable.The staff is warm,polite and go out of theiy way to make you feel at home.The spa is awesome and inbetween my power packed meetings really did me good.The second best part part about the hotel is the restaurants.Bukhara the indian restaurant is terrific and has food that lingers on your taste buds,i have never had food like that even though its not cheap but the whole experience is definitely worth it.I would also recommend My humble house ,the chinese restaurant which serves contemporary chinese food.If you are a business traveller thinking of visiting delhi i would definitely give athumbs up to the hotel taht hosted Mr Bill Clinton and continues to host dignitaries.

55

Rating

  By vimisingh on May 05, 2010

One of the best hotel in Delhi, the ambience was superb. I am in love with the hotel. The staff was very understanding.

55

Rating

  By vinayshar... on May 05, 2010

It is a luxury collection from Sheraton and it lives upto its name....very cultured staff...best restaurant BUKHARA....will stay everytime in in Delhi

55

Rating

  By jayant199... on Apr 04, 2010

the ambience at this hotel is very good for business. provide a very efficient and superb service. my clients liked it lot

55

Rating

  By sanjoys on Apr 04, 2010

It is also a great place for marriages.
The food arranged at the wedding was delicious. In fact we were allowed to taste the food before making it a part of the list of food items to be served at the wedding. we could give our recommendations to the chef.
The rooms were clean.
The staff was very helpful.
I was in need of a medicine in the middle of the night, and they could arrange for it easily which shows the service of the hotel.
It is hardly a distance of 3km away from the city centre, although it is around a 45 minute drive from the airport.

55

Rating

  By dhamsanj on Apr 04, 2010

In my opinion only service determines the quality of a 5 star hotel. ITC Maurya has this in spades. Again, I am struck by the fact that everyone knows what they are supposed to do and they do it well.
The manager Gautam Anand has been with this group since 1981. I first met him at Cidade de Goa and even then he made sure our stay was incredible.
Reception, bell desk, room service, restaurants are just incredible.
We also had a great dinner at the Bukhara, there was some mix up with our reservation but it was handled very well. Kanwaljeet and his crew ensured we had a memorable evening.
We had to leave in a hurry after a meeting and the check out, baggage and car to airport were handled like clockwork.

55

Rating

  By rudetrave... on Apr 04, 2010

This hotel and its attendants will do all to make u comfortable. Its really good on their part. I had gone there for a business trip and it made my stay very comfortable.

55

Rating

  By poojaalld on Apr 04, 2010

We were very pleased with this hotel. As Starwood Platinum members, we were upgraded to a beautiful suite even though we were using points for our stay. Vladimir Putin was also staying at the hotel and the security was exceptionally tight but we welcomed this. The hotel is very well-run and in quite a nice neighborhood, very much away from the chaos of the old city. The swimming pool is very attractive. We had dinner at Bukhara and were very pleased with the food and service and did not find it to be expensive. The hotel does not have the "raj" ambience of the Imperial but is a very fine property.

55

Rating

  By DCRE on Mar 03, 2010

The country capital needs hotels of this kind..Glad that it has got one. The hotel is amazing. the architecture is grand. The service is world class. Loved the stay here

55

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  By Anirban41... on Mar 03, 2010

superb hotel nice food good facilities love thy atmospher quite costly also

55

Rating

  By ritesh147 on Mar 03, 2010

Spent four unforgettable nights at the ITC Maurya as part of a group on a golf and sightseeing tour. Our room was in the ITC One wing complete with butler and private lounge. From the moment we arrived the service was, well the superlatives just don't stop. We were accompnied everywhere by members of the hotel's staff who were assigned to take care of our group's every possible need. From serving refreshments on our coach to coordinating tours and golf, there was always someone from ITC Maurya taking care of us. On a day trip to Delhi we were even accompanied to Agra on the train and back on the return flight by Sanjay, our dedicated concierge. While in Agra we were lunch guests at the ITC Moghul, a sister property in Agra.

Restaurants were superb, the well-known Bukhara and Dumpukht were excellent as expected and the less well-known My Humble House provided an interesting, delicious Eastern alternative to Indian or Western fare. The Pavilion for breakfast was of the quality you would expect in 5-star property.

We attended cocktail receptions at Dublin and the terrace at West View where again the service was impeccable and the finger food imaginative and tasty. We even managed room service one evening and were pleasantly surprised by the quality of the dishes as well as the speed at which they were delivered.

Laundry service was good as was porterage on arrival and departure. Hardly noticed check-in, hand over your passport and credit card and its done while you enjoy a welcome cocktail. Checkout was a little tedious as bills were not pre-prepared however this was a minor glitch and did nothing to deter from the overall experience.

This hotel is not cheap but its pricing is in line with other comparable properties. Room service was actually much less than expected. As always, provided there are no real suprprises or obvious rip-offs then the real test is was it value for money? Absolutely.

We travelled in a group of 24 mixed nationalities aged between 40-60. It was a leisure trip with the primary focus on golf. Sightseeing included the Taj Mahal, The Red Fort and India Gate. We ate and socialised exclusively in the hotel, it was that good.

Staff were friendly without being familiar, polite but not obsequious. The overall impression was of a very well-trained team who made a genuine effort on your behalf.

I would go back without hesitation

55

Rating

  By AlLeGrand on Feb 02, 2010

I stayed at the Shereton in Feb 2008 and there cannot be a more luxurious hotel in Delhi !! It is excessively classy, very well located, right in the heart of the diplomat world of New Delhi. It is very centrally located for south, east, west and north delhi and only abotu 15 minutes from the airport. It has some of the world's best restaurants : Bukhara - which is an Indian Tandoor restaurant, awarded the best in the world and has hosted dinners for the Clinton's and the Blair's of the world. Dum Pukht is another lovely restaurant with a slightly different touch of Indian flavours -we had lunch there and it was a delight. The hotel services are outstanding. The swimming pool is lovely.

The hotel is also very closely located to some of the good shopping areas in Delhi like Cannought Place, South Extention.

Lovely experience overall. Absolutely luxurious.

55

Rating

  By Shuggiepu... on Feb 02, 2010

I stayed here with my mom from December 29, 2009-January 4, 2010 and had a fantastic experience. Aesthetically, the hotel is beautiful: spotless, well-designed, the lobby is gorgeous as is the gym and spa. The room we had was great: very modern, huge flatscreen, and a ton of pillow options. We ordered room service a few times and the food was great - not super expensive either (dinner for two was about 35 USD), considering it is room service at a luxury hotel. The hotel has a bunch of restaurants, but they are very expensive and considering that you are about 15 minutes from shopping and restaurants, it's really not the most economical option to go to one of the hotel's restaurants. Hotel service was great - very polite, extremely helpful, able to take care of any need you might have, in or out of the hotel. We were there over New Year's Eve, and they threw a big party - tons of people, fun music, and apparently all the big hotels do NYE really big (like something you'd expect in any big nightclub). Since the Mumbai bombings, I think, the 5 star hotels have gotten really serious about security - expect to go through bomb detection at the gates plus x-ray scanners and metal detectors at the door - but it's something to appreciate! Location-wise, the Maurya is close to great shopping - Connaught Place, Dilli Hatt, INA Market.

Overall, wonderful hotel that I'd recommend to for groups of friends, couples, and adults in general. I prefer places not full of young kids, and while there were families here, I don't really remember seeing lots of kids.

55

Rating

  By NYTravell... on Jan 01, 2010

Awesome experince.....great food, service.............everything is great

55

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  By sexy_cool on Jan 01, 2010

After traveling through the chaos of Northern India we were thrilled to stay at such a calm and clean oasis.
Our first-class experience with the ITC Maurya began when we were greeted by a hotel representative at the domestic airport and was taken to the hotel in a 2009 Mercedes SL. This little bit of comfort goes a long way after dealing with the disorganization and traffic synonymous with India.
The hotel serves many diplomats so security is first and foremost their priority. All luggage, cars, and people must be searched before entering the premises. The hotel smells wonderful, very clean, and reminiscent of fresh flowers everywhere. The service is top notch and they do their best to anticipate your every need. The gym contains all new equipment, water, and towels on every machine. One of their restaurants, Bukhara, is rated one of the top in Asia- we had such an amazing meal there (tandorri oven), we ended up going back for New Year's Eve! The lentils are slow cooked for 24 hours, and amazing with the garlic and butter naan.
Whether you're traveling for business or pleasure, I would recommend the ITC Maurya.

55

Rating

  By veronicah... on Jan 01, 2010

Amazing Rooms

Amazing Service

Amazing Food

Amazing hospitality

55

Rating

  By ankitg on Dec 12, 2009

The over all experience was great, staff is very hospitable & helpful.

55

Rating

  By AR21S on Dec 12, 2009

One of the best hotel properties in Delhi, with 5 star comforts and some of the best restaurants in the country, The Bhukhara for North East Frontier food, The Dum Pukt for Lucknowi cousine.
The Towers and IC One Rooms and facilities are the best in class. The staff are exceptionally trained and friendly, catering to all your needs.

55

Rating

  By Shankarkr... on Dec 12, 2009

Whilst the hotel is very plush and elegant it still had that comfy feeling. We were made very welcome and nothing was too much trouble

55

Rating

  By jaypee9 on Nov 11, 2009

One of the nicest hotels. Excellent partys, lots of young people, the only place u can eat good food 24/7

55

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  By Dawid J on Oct 10, 2009

After traveling for 7 weeks around the world my babysitter and children voted this their favorite hotel. We stayed in tower suites and I am not sure how those rooms compare to other rooms in the hotel. We had two rooms and they were identical. The mosaic shower, large bathtub, nice sized room and attentive service were mentioned as favorites. Everyone loved the coffee, tea and hot chocolate that was served before bedtime and as part of the wake up call. The large outside pool was perfect for an afternoon reprieve from the August Indian heat.
The executive floor was nice but not nearly as spectacular from food availability as other executive floors around the world. The nightly offerings for snacks could have been better, but the atmosphere was sophiticated and stylish. The breakfast buffet at the restaurant downstairs had plenty of tasty offerings and the staff made sure that if anyone wanted or needed anything their desires were satisfied.
The hotel security appears to be high because of other events in the country. It is impossible to get into the hotel without having your car checked and luggage x-rayed and body searched. One never knows how safe you can be if someone wants to do something, but it appears that the property takes security matters seriously.
The only downside to the hotel is the large number of AA and Finnair flight crews do monopolize the business center computers periodically during the day.
In the future I plan on staying at the ITC Maurya in New Delhi.

55

Rating

  By Epicurean... on Sep 09, 2009

My father and I stayed here together last month. We always stay at the Maurya when in Delhi. We'd asked for a room with twin beds and when we arrived and saw the room, it felt a little cramped. When we asked the guest service manager if he could do something about it, he immediately upgraded us to a wonderful deluxe room, which felt big enough to be a suite. The only issue was that it only had a double bed, but with separate duvets, it wasn't a problem.
I ate several meals at the hotel.
The Bukhara is an old tradition of mine and yes, while it may be sometimes erratic in quality, I still love it. My standard order is the leg of lamb, daal and naan. I still love the place.
The coffee shop has an excellent spread for breakfast, can't complain about anything there. They have all the usual congees, bacon and eggs as well as the indian specialities, which I love to eat when in India. The lunch buffet, the day I ate there, was during a Keralan special day and they had a lot of South Indian specialities. In order to save time, I just asked the waiter to bring all six dishes to my table, which they kindly did.

My Humble House - their Chinese restaurant, was just OK by my opinion. We had dinner there and I've had better. But I generally don't like Indian Chinese restaurants.

West View - now this is an interesting place. You go thorough a whole slew of dishes from sea food to meat. Again, while the quality is good, I generally prefer local food while in Delhi.

Golf Bar - regular bar with a golfing theme. Had Lembu Paani, fresh lime with sugar and salt, delicious.

Dublin - Excellent bar. This hotel had a complimentary happy hour from 6 to 8 pm!! Seriously! Ok the whiskey is red label rather than black, but if you have the vodka they'll serve the Smirnoff, which will suffice. Four vodka martinis and dinner is so much better!

My only negatives: a) the internet in the room's pretty expensive, yes it is free in the business centre, but I want to use it in the room. b) in an amazingly perfect room, there was a power outlet that must have been recently installed and it was shockingly not level. Normally I wouldn't notice it, but everything else in the room was perfect. c) The bathroom was fully stocked with excellent toiletries, but replenishment wasn't uniform. All items were not replenished daily.

55

Rating

  By Miran_Ali on Sep 09, 2009

As far as I can see every 5* hotel in India is amazing. This hotel was more so as it literally had everything you could ever need. ( if they didnt have something that you wanted, they would get it for you ). Food and bars very good and very entertaining. Well worth a visit.

55

Rating

  By Pauros on Aug 08, 2009

Located very close to the International Airport, this 5 star hotel is located in the green diplomatic enclave. However there is still some distance to go to the centre of the city and all the sights.

The service and the rooms are of excellent quality and certainly as expected fo any 5 star hotel in the world. Staff do try and do as much as they can to help and are prompt in their service. The rooms are very clean, modern, well featured and above all very comfortable. The hotel has most features you would expect like a swimming pool and spa and has numerous top notch restaurants.

The only drawback could be that the hotel is expensive given the local cost of living. However you can't go wrong by staying here.

55

Rating

  By spindocto... on Jul 07, 2009

I stayed at the Maurya Sheraton in September, 1984. Your quiz doesn't go back that far. I LOVED it! It was beautiful and one could really experience Indian culture. I had excellent service . I took a cab in every day to be with friends in Vijay Nagar. I went on a tour of Delhi, New Delhi and Agra and saw the Taj Mahal.

The whole trip was an exotic paradise. I hope I get the opportunity to stay there again.

Reneé T. Armstead
(Beachwood, Ohio)

55

Rating

  By RTA6226 on Jul 07, 2009

What a grand welcome this great hotel offers! This was the same hotel Bill Clinton chose to stay during his visit to India.No doubt I too was completely overwhelmed by the grandiosity of this place.

This is surrounded by one of the greenest places in Delhi.Located in the heart of Diplomatic enclave this hotel in very convenient for meetings with politicians.I stayed here overnight for our business meeting in an executive suite in New Tower .Food was great as usual, delicious, vibrant display and great variety.The bathroom utility products are also of very good quality

The price is surprisingly low as compared to other well known business hotels in Delhi.You can book your stay thru website which offers great prices.

In all a magnificient place to stay.It's a landmark hotel to witness the richness of Indian heritage.

55

Rating

  By Gautamk on Jun 06, 2009

very well located, great property, looks old from outside but well appointed inside. the best is the indian food restaurant- bukhara. overall food is exceptional in the hotel.

55

Rating

  By chapps76 on Jun 06, 2009

I had stayed in Maurya, as part of my business visit to Delhi. My overall experience was just amazing..

1. The room's warm colors give you a sense of peace and comfort, especially at the end of an arduous day
2. Each room has its own mini-bar - stocked with the best alcoholic and non-alcoholic drinks
3.The swimming pool was large and very well maintained
4. There was rich variety in food - plenty to choose from (Buffet at coffee shop, Bukhara, Drinks at the club etc)
5. Prompt room service
6. Very helpful staff - (for instance, they never showed me directions but actually led me to the place)

Truly delightful experience overall - would love to return..

55

Rating

  By McNano on Jun 06, 2009

The Maurya has the best selection of North Indian food. The hospitality is great - you are in a special world right from the time that the doorman greets you. I love the lobby - one can conduct a full-fledged business meeting right there. The rooms are lovely and the offers like the trip to the Taj Mahal are really well thought-through. I also like the shopping arena in the hotel which is open at unearthly hours for the last-minute shopper. The attention to detail in the restaurants is wonderful - it is easy to make friends among the lovely staff.

55

Rating

  By JJJJLondo... on Jun 06, 2009

One of good hotels in New-Delhi.Excellent Location.Nearby to India Gate.Located near to all Embassies.

55

Rating

  By vikbhan on Jun 06, 2009

its a great hote. great rooms. Awesome service. Good food. overall a great experience

55

Rating

  By 230884 on Jun 06, 2009

Its a very good hotel to stay with I liked it as its half way from Airport and the CP. The hotel has a class of its own with very modern looks of rooms, the staff is very prompt, the service is very good and every minute details is taken care off when you stay with them. Has very good choice of food with very good Indian style restaurant. In general its a worth stay I had, good rooms, prompt service, very good food and a great place all equipped to have a business deal

55

Rating

  By rahulbend... on Jun 06, 2009

The hotel ambience is fantastic. The room was good and I really enjoyed the spread of the breakfast buffett. It was an overnight stay for me and I really liked everything about the hospitality which the hotel provided.

55

Rating

  By genie1177 on Jun 06, 2009

Hotel Mourya is crown of historic city of Delhi.During business stay they provide all luxury and comforts which really miss in other place.
Good food and warmth service are the tool which fetch you again and again in Hotel Mouya

55

Rating

  By mniteen on Jun 06, 2009

one of the best hotels in Delhi with positive vibes and always look lively. The BEST HOSPITALITY never found any where else in the world.

55

Rating

  By sunny_sp on Jun 06, 2009

Maurya, in many respects, is ahead of the times. It hosts one of India's first discotheques. Service is speedy, efficient & courteous. Food at all the restaurants is great.- My Humble House is extremely quaint and dainty. Terrific coffee at the bar. Great location.

55

Rating

  By Manohar1 on May 05, 2009

Having stayed in many of Delhi's five star hotels, I thought I would try the Maurya as I got a very good rate. I was not disappointed, especially as I was upgraded to the Towers (the club wing). The room admittedly was not as big as for example the Oberoi, but big enough and very modern. Best feature was the rain shower in the bathroom, beautifully tiled. The Towers has its own breakfast room, which was quiet and lovely, with waiter service and classical music. The Chinese restaurant and 24-hour restaurant were also excellent. The two Indian restaurants are great but really over-priced and a bit pretentious. The gym/spa has recently been re-done and is gorgeous; however the spa rates are astronomical so I didn't go for any treatments. Hotel staff were always professional and helpful, without being obseqious and hungry for tips as they are in some Delhi hotels. All in all, I would definitely come back to the Maurya. My only real complaint is the location, which is a little bit out of the way - but only a little bit.

55

Rating

  By brandenbu... on May 05, 2009

One of the best properties have stayed in - food, room service, location, ambience etc.

55

Rating

  By SS76 on May 05, 2009

Having stayed in couple of excellent hotels in & out of India, at first i did not expect any thing different from Maurya when i did my first booking for a business trip to Delhi.

But as soon as you enter the huge central Pavilion from front porch (where reception desk is located) , you can't stop looking at bright lighting ,lots of brass & Gold finish elevator doors.

Once inside your room, your dream walk to luxury continues with sparking clean interiors, 32 inches LCD TV, cozy bed & variety of fruits & snacks available at your disposable.

To cut it short, if you haven't stayed at Maurya still, you have been missing true luxury at it best !!!!!

55

Rating

  By 55735 on May 05, 2009

Excellent , Superb. Everything was at its best

55

Rating

  By TAN21 on May 05, 2009

I like Starwood properties around the world so I decided to stay at the Sheraton Murya Hotel in New Delhi.

As a Platinum member of the Starwood Preferred Guest programme, I was upgraded to a suite room which was very spacious and had all the amenities.

Check-in is always in the same style as other Starwood properties where staff greet their guests with warmth and in style that reflects all Starwood Hotels. I selected my usual 500 Starpoints welcome amenity which helps build up my points for future redemptions.

One thing that I love about this hotel is its fine Indian dining at the Bukhara Restaurant. It is probably the best Indian food I have ever eaten and it is high recommended. Try the kebabs and all the tandoori dishes. You will be so full at the end that you will not feel like eating for a few days.

In India, the food spread is so large that there is never an end to eating. I love the food there and if you are foodie like I am, you will surely enjoy this hotel.

All in all, I highly recommended hotel for business travellers and not to mention for the foodie.

55

Rating

  By mayurpate... on May 05, 2009

Bukhara is a world known restaurant for its aromatic and delicious food.

55

Rating

  By divyakant on May 05, 2009

This is the first time I am staying at the Maurya & I am overwhelmed. Firstly & most importantly by their service. If the hallmark of a fine hotel is to make you feel welcome and at a home away from home the Maurya Sheraton excels in fulfilling this perquisite by a mile.
Every member of the staff is helpful, kind, compassionate & cheerful. They go out of their way to make you feel welcome & comfortable. I just requested housekeeping for a firmer mattress for my back problem & the A. Manager of Housekeeping Mr. Kishore Kumar personally landed up to make sure that I was satisfied & comfortable with the arrangements.
The rooms are large spacious and well done up. They are certainly better than the ones in the Taj Mansingh & the Oberois. The spa is fantastic & so is the swimming pool.
Last but not the least is the amazing food that one can savor in the Maurya. The Dum Pukht & Bukhara are easily two of the finest restaurants for Indian cuisine in Delhi. Even the in room dining at the Maurya is one the finest I have ever experienced.
The warm service, fine dining & comfortable accommodation are only some of the reasons why I would love to give the Maurya Sheraton more than 5 stars & strongly recommend it to my fellow travelers on Trip Advisor.

55

Rating

  By Kyozaan on May 05, 2009

spent 3 nights there while on a wedding ceremony in Delhi & Kathmandu. Staff is professional and very keen to help you. Many nice details, i.e. room staff can see from outside if room is occupied, there is european plug on the desk, no need for adapters! food is excellent, though we only had breakfast from the huge buffet and one dinner - all other nighs we were out of the hotel.
Only criticism: Lobby is too cold and so is the restaurant. If you sit close to an AC outlet you have to wear winter clothes.

55

Rating

  By Sailaway6... on May 05, 2009

I just have three words to say for this hotel.. Excellent, Fabulous and Magnificent.. Amazing food in Bukhara restaurant. I just love its speciality - Dal Bukhara. Very good brand shops are also available in the hotel for shopping. It is one of the poshest restaurant of New Delhi. Most of the foreign country ministries stays there during their visit to India. Hotel is landmark of luxury. And honestly speaking, one cannot raise a finger against their service. Its ambience has copious alluring content. I am also fully gratified by their serivce.

55

Rating

  By Dhaval99 on Apr 04, 2009

I have stayed at this hotel a few times in the past several months and its service and quality of rooms seems to impress me more on each visit.
The attention to detail in each room is perfect. Nothing is there that does not work, and everything you need is in place from the get go - including the simplest need of an iron and board.
The room rate may be high, the restaurants on the expensive side, but the hotel does not overcharge for items such as the internet or the laundry (compared to other 5+ star hotels around the world).
The service is impeccable and totally reliable - pleasant and courteous staff go out of their way to make your stay a memorable one.

55

Rating

  By mspjsvjs on Apr 04, 2009

I had gone to maurya to attend a family function. I must say its d best hotel Ive visisted so far.
The ambience was awesome, the food sumptuous..
the decor was great.. services were prompt..
A very nice experience indeed..
I loved the cold coffe with ice cream there :)

55

Rating

  By nehaChenn... on Apr 04, 2009

The hotel needs no introduction as it has hosted some of the most world famous dignitarties including Bill Clinton. The massage chair, the jacuzzi tub in the bathroom, the music system are my favourites and hence I enjoyed staying here several times in the last 5 years.

I would recommend the ITC One rooms as they are an experience in themselves.

I also enjoyed the food at Bukhara and entertaining a few clients there for business has provded helpful.

The staff, one of the best!

You can also enjoy the world class piano by Brian Sylas here. He is too good on the piano and his fingers seems to have some magic.

55

Rating

  By NRILondon... on Apr 04, 2009

For the business traveler to Delhi, it is the perfect hotel. Conveniently located, good facilities, nice food. The hotel upgraded me - I was glad. The upgraded room was wonderful. I particularly liked the massage chair in the room and the music system - enjoyed listening to Delhi FM channels in the morning while getting ready :-)

The size of the property is something that you cannot miss - and that too in the middle of the city.

I like the hotel's relative closeness to the airport.

Would certainly recommend this for your next Delhi visit.

55

Rating

  By GeminiMum... on Apr 04, 2009

This is one hotel property i love to go to time and again. Also a great place to go to with friends or business guests for the food at Buhkara.

Recommend a stay at this hotel to anyone who wants to be close to the great food at Mauyra.

55

Rating

  By Ketan-Ade... on Apr 04, 2009

The Maurya is a grand hotel. I have stayed there a number of times in different room types. In all cases I found the rooms to be very well outfitted, spacious and ideal for the business traveler or the tourist. The charges are steep in comparison to other hotels however you can see why once you have stayed there. The service is very good and they are eager to take care of your every request. The highlight of the Maurya are its two restaurants The Bukhara and Dum Pukht. Both serve different but unique kinds of Indian cuisine however beware the food is not easily digested by those that have not earned it. A good workout before or after a meal at one of these places is recommended. The Hotel is located near the posh diplomatic area of New Delhi and hence is in relatively verdant and peaceful surroundings.

55

Rating

  By DoonieMum... on Apr 04, 2009

It was a wonderful experience & started the moment the check-in formalities started. The front office staff were extremely courtious & their 'namaste' welcome with their smiles takes out all your stress.
The room was very well - just right temperature & right lux for the retiring eyes after a stressful day. More importantly the Indianness in the ambience all around, shows the great heritage of India.

55

Rating

  By KanchanC on Apr 04, 2009

All five star hotels in India are majestic and oversized - this is no exception. Great rooms in the main area - Platinum members, I would not take the upgrade to the ITC tower, rather ask for it in the main tower; newer and larger rooms. Only drawback is constant problems with internet access.

Bhukara and Dhum Pukt are v. expensive but excellent restaurants. Bfast is average.

55

Rating

  By traveljun... on Apr 04, 2009

Somewhat expensive but excellent stay in this hotel. Spacious rooms, great amenities.

55

Rating

  By robfets on Nov 11, 2008

wonderful hotel. stayed in a towers room which was a little small but the quality of the room and elec toys made up for it. massive flat screen tv. great hotel overall, good choice of restaurants, make sure you visit the Bukhara Restaurant, amazing food. Overall kind of expensive place to stay but most 5 * in Delhi are

55

Rating

  By travelwel... on Sep 09, 2008

Hotel looks spectacular and seems to be a favourite of Delhi's rich and famous. I had a room in The Towers which I loved: large, with very tasteful decoration, a wonderful bed and a massage chair. Staff very friendly and efficient. Bukhara is a top-rated restaurant which you have to experience: tandoori eaten without cutlery. Afterwards I can recommended the laundry service that makes your shirt look better than new! My only complaint was a disputed bill from the taxi service: make sure they details their charges to you beforehand.

55

Rating

  By N_McL on Jul 07, 2008

Stayed at this hotel for two nights at the beginning of March.
The room was clean, the bed was very comfortable with supersoft pillows (my description, guests can choose from a choice of different pillows if they wish). I particularly liked the design of the shower in the bathroom. There was enough room for two armchairs in the room but I have stayed in larger rooms in hotels of a similar calibre. Breakfast was served upstairs and there was a good choice. We had two meals in the pavilion restaurant which were reasonable and one meal in the Dum Phukt which was disappointing. We hired a car (with driver, wouldn't dare drive in Delhi) and he took us to the various sites that we wished to visit and waited while we looked around. Quite expensive, but worth it for our first trip to Delhi. A lovely hotel.

55

Rating

  By HilaryBee on Mar 03, 2008

I went to New Delhi on a business trip and (although a very short stay) I enjoyed my time at the Maurya.

There was a very nice pool area and I will be immitating their landscaping in my own backyard. I sat in the lobby waiting on an associate and really enjoyed the live piano player and his "show tunes" from the 30's and 40's.

The Pavillion restaurant buffet was fantastic! I wish I had taken my camera so I could have gotten a shot of the desserts...an unbelievable array of decadence. I loved having my own personal French press for my coffee, too. Classy!

One of the most renowned restaurants in New Delhi and the world is in the Maurya (I think it's called Bukhara) but I didn't get a chance to dine there.

There is a wide array of shops in the hotel and I brought back several beautiful silk scarves for my wife. There were also gorgeous rugs which werre extremely reasonable and could be shipped back to the US. See my photo below.

Dubya stays here when he comes to New Delhi...the US Embassy and other diplomatic facilities are just around the corner. The service was excellent and the room comfortable. When I get a chance to come back to India for a personal trip, I will definitely use the Maurya.

55

Rating

  By SchultzDu... on Mar 03, 2008

First off, the Starwoods in India make a Platinum guest actually feel appreciated. I wish the US hotels could be as kind.

We arrived late from a long set of international flights originating in the US and were quickly ushured to the Towers lobby for a more relaxed check in. Mints and candies were available on the desk and the Rajput unifoirmed doormen took care of our bags.

The towers rooms are newly decorated with dark wood accents, an incredible curved mosaic shower, flat panel TVs, a touchscreen panel that controlled the lighting, DND, TV systems. There are bedside sleep aides includes earplugs, eye masks, lavender pillow spray.

The hotel features two restaurants featured in the Thousand Things to Do Before You Die book. We tried Dum Puhkt and it was great but we were so sleepy we may not have fully appreciated it.

55

Rating

  By mlasser on Jan 01, 2008

We had a room in the "new" wing (but not the top level), and the rooms were nicely decked out but a little small. A very short overnight stay so didn't get to enjoy most of the hotel's facilities.

We did go back for dinner at Bukhara, and it was one of the best Indian meals we have ever had anywhere in the world.

55

Rating

  By Peech on Dec 12, 2007

Spend 2 nights in The Maurya in November.

From outside the hotel does not look attractive.... but once you enter the lobby you realize this might be a very nice hotel...
The lobby is very nice.

Executive rooms were very nice (not very big though). Very well equipped and very clean.
Staff was very friendly and helpfull.
Main restaurant is very nice place to have lunch or dinner.
Even the bar/pub is nice and happened to be a very popular place for the local youngsters.

A nice business hotel !

55

Rating

  By Thibojo on Dec 12, 2007

We stayed here for a conference in Delhi and LOVED it. Our room was called a Garden View Deluxe suite and was actually the size of two hotel rooms (it seemed that on our floor, there were more of these "double" rooms than the regular rooms." The hotel was clean, luxurious, and hospitable. Rooms were modern (flat screen Plasma TVs), luxurious bedding, fantastic air conditioning, and were free from any odors even though smoking is common in hotel rooms in India. It is not perhaps five star by U.S. standards - but quite close. Some of our colleagues at the conference stayed at the Taj Palace and the Taj Mahal Mansingh. All agreed that the Sheraton actually had by far the nicest accommodations. Service was outstanding at all three hotels. If I had one complaint, it would be that the walls were a little thin. We could hear our neighbors a little and doors closing in the hallway woke us up a couple of times. However, it wasn't bad enough to really bother us at all. I would highly recommend this hotel.

55

Rating

  By Nervous_T... on Oct 10, 2007

We had a great experience here. Wonderful, updated room with a great bathroom. This was definitely one of the best rooms we had in India. The buffet is also very good.

55

Rating

  By Wrldtrvlr... on Oct 10, 2007

I cannot relate to the reviews on this site saying the staff is not helpful! I found them to be just the opposite!

We got into a bit of a pickle, as we were riding in a taxi to the hotel for our last night in India and realized that our passports were no longer in our possession. We were supposed to be leaving about 26 hours from that time, so needless to say, we were a bit panicked.

The staff at the Maurya Sheraton were so incredibly helpful to us in our little crisis. The head of security at the hotel phoned his friend in the police department and he told us to go upstairs to our room and rest while he took on the burden himself of going over to the station with our written & signed statements to get us the necessary police report to get the police report that would require us to get the exit visa at the Indian Tourism Bureau the following day. (Oh yeah! Not only are the passports themselves gone, but also the little stamp inside them that we must have in order to get OUT of the country!!)

They went so above and beyond for us, advising us on the steps necessary to get our act together--1st, going to the US Embassy and then to the Indian Tourism Bureau......and we actually got it all taken care of and made it to the airport and onto our flight with our emergency 1-year passport and the exit visa stamp. Whew!

I don't know what we would have done if the staff at the Maurya Sheraton hadn't been so helpful to us. Plus, we spent quite a while lounging around the lobby and it was very pretty with murals that remind me of Orozco or Diego Rivera in the lobby. The room was plush and comfortable. Overall, we highly recommend this hotel!

55

Rating

  By californi... on Apr 04, 2007

What a phenomenal hotel. I've traveled all over the world and rarely encountered such a great hotel experience. I had a room in the towers section that was beyond luxurious. The hotel staff was incomparable in terms of friendliness, efficiency and knowledge. The club lounge was spacious, beautifully decorated and had very attentive service. The buffet breakfast was sumptuous and enough to keep me going the entire day. The hotel fitness center was one of the best I've encountered. If you're going to Delhi, you won't be disappointed in the least by this wonderful hotel. And the mural in the lobby ceiling is just fantastic (not to mention the quality of the goods in the hotel shops). The hotel is close to the airport and not more than 15 minutes by auto rickshaw from the center of town and the railway station (convenient if you're taking a day trip to Agra).

55

Rating

  By jhgeller on Mar 03, 2007

I was on business w/ friend; he has very expensive tastes. So i sort of had to stay here

After tax, my 1 night was $500. Ouch. Great room, nice interior, outside is sort of ugly, but who cares.

Free breakfast (omlette...maybe best i've ever had)

Only complaint is the $15 internet fee; miserly when you pay that much to get nickle and dimed. Plus my broke down (and i'm a computer guy)

Otherwise, I'd never pay this much money, except i will note that after you see a parade of beggars and people living in the dirt, you don't mind spending money you have to sleep nicely.

as ps, the nearby and related Le Meridian was about $80 cheaper. Just as good.

55

Rating

  By Daugman on Mar 03, 2007

I had the pleasure of staying five nights through the New Year 2007. What can I say, the hotel is wonderful, truly a 5 Star hotel. As mentioned by someone earlier, the hotel has three separate divisions, the regular rooms, Tower rooms and the ITC One rooms. I had the opportunity to spend one night in the Towers and the rest in the ITC One rooms. If you can afford it ,ITC one is the way to go, but the Towers rooms were quite excellent also. The furnishings and fixtures are all that you expect from a five star hotel. I used SPG 50% off certificates (makes a big difference on a 5 night stay). Full buffet breakfast is also included, and if you are in the ITC One rooms, you can enjoy it in your room. too. The staff was wonderful and went out of their way to make us feel like royalty. Gautam at the Golf lounge and Arun at the Upper Crust (ITC One private lounge) were like my best friends, always attentive to my needs but unobtrusive at the same time. Because I had five nights, I could enjoy all of their restaurants (bit pricey) but definitely worth it. Bukhara is just superb. Arun would take care of all of my dinner reservations while I am enjoying complimentary evening appetizers and premium cocktails from 6-8 pm. The Spa/massage was wonderful too, $25 for 1 hour session, wow! This is truly a beautiful hotel and I would definitely stay here every time I am in Delhi.

55

Rating

  By sugarmull on Jan 01, 2007

Stayed at this hotel for 2 nights at the end of April.
Excellent service from start to finish.
Complimentary airport pick-up service was there waiting on arrival.
Check-in process was smooth and staff were helfpul and friendly.
Buffet breakfast gave a good choice of Indian and European options.
We ate in both the Dum Phukt and Bukhara restaurants which were excellent. Lamb dishes in Bukhara seemed especially good.
Hotel has a nice pool area and is in a quiter area of Delhi (which is an advantage) but not too far away from the main attractions which are scattered around Delhi.
Excellent hotel which I would strongly recommend.

55

Rating

  By on May 05, 2005

If you want luxury in New Delhi, this is the place to be. Over the past few years I have spend lot of time staying here, and the exerience has always been excellent. If you happen to be in New Delhi for work, use the local company to book, it gets a much cheaper price. In the past I have run into multiple statesman, presidents and prime ministers from various countries. The restaurant's are excellent in the hotel, I would strongly recommend Dum Pukt in the basement which offers excellent food.

55

Rating

  By kvyas on Feb 02, 2005

See for pictures of this hotel: http://www.e-traveller.net/pics/200...a-ITCMaurya.php
See for pictures of other Starwood hotels: http://www.e-traveller.net/pics/hotel.php
Thanks to the help of LH738!


Check-in:
Was not so smoothly. When I asked if there would be an upgrade they took some time to sort it out. But finally I was upgraded to a Towersroom. I had made reservations for a executive room and a few nights, after my trip to the Sheraton Mughal in Agra, for a Towersroom.
The first room on a lower floor had a view of the parking lot. I asked for a higher floor for a better view and it seemed to be available.

The room was fine, nice interior, two chairs, a workingarea , and had a marble bathroom. The bed was queen size, seemed a little hard at first but appeared to be very comfortable. In the room was complimentary fruit ( apples), bottled natural water and a small box of chocolates which tasted very good.

The Tower lounge is one of the most comfortable lounges I have ever visited. The interior is luxurious and comfortable. Butlers in spotless white uniforms serve during the day coffee and tea. There are some complimentary small sweets / cakes. Personnel is very friendly and attentive. During the happy hour you can order alcoholic drinks. They serve nice warm snacks (chicken nuggets f.i. ) with it, nuts and chips.

In the morning the lounge has a separate restaurant, where continental breakfast is served. The breakfastbuffet is somewhat limited and the croissants are tres petite, but the taste is very good.
You can always order a la carte, and the waffles are very tasteful and crisp. After the first time, the personnel remembered my favourites and served what I liked, cappuccino, waffles and some pancakes! What a way to start your day!
In general you find business men in the lounge. From the loudness of speaking, it was clear to me some Americans were here: One of them was very loud in his manners, and he was not content with the food which was served to him. The personnel however was very professional to him, I think that I would have been not so patient with him.
The lounge was not very busy in the period I was there ( 28th of December - 5th of January), I was told the lounge was rather busy during the rest of the year.

In the evenings I had very interesting conversations / discussions with the supervisor / manager of the towerlounge, mr. Brit M Razdan. A nice way to talk about culture, society and politics.
There was also a trainee in the lounge, mr. S.K Shafique. I was very impressed with his way of serving people and noticed he had to work very long hours. I did not have a clue he was a trainee however, since he appeared to have the right natural attitude towards guests!

The Towers has its own separate building, and the interior of the lobby and reception appear to be rather luxury. Receptionists were in general very friendly. However concerning an extension of my stay, an evening due to a late departure, they did not understand my questions towards the amount of SPG points (8500)for those few hours. I was somewhat confused because I had to ask them three times and every time they said they would look into this matterbut still they did not answer my questions.

I
There are many restaurants in the hotel, f.i. the 24 hour restaurant the Pavillion. In the evening they serve buffets, but it is also possible to order a la carte.
The Indian restaurant, Bukhara, where president Clinton had some dinner, was always fully booked. I was so lucky that the supervisor of the Tower lounge made reservations for me. I had high expectations, the food was of good quality, but the service became lousy when many guests came walking in. I had to ask many times before I could order something. And when I did, the man did not seem to take it seriously since he just went on doing other things. Honestly, I felt rather lost here and was quite disappointed by the quality of this restaurant which appeared to have won several awards.

The hotel has a beautiful swimming pool and a well kept garden. In the health club you can have one of the most relaxing massages possible: Ayurvedic. It was really great. It is based on very old Indian techniques. After the massage you go to the steam bath and after that they put some sort of powder on your skin. Finally you have to shower it off. Prices are very economic compared to European standards. I can recommend it to everyone.
Besides the massage you can have a sauna, steam bath or sit in the whirlpool.
There is a small fitness area with a limited variation of machines to have a work out. (See my pics. )
Personnel is very friendly and helpful.

The interior of the hotel is in some areas artistic, f.i. the beautiful ceiling of the lobby ( see my pics) and the colorful glass stained windows.

The hotel has two large shopping arcades. Some of the shop owners can be a little bit pushy however.


All in all my stay was way above my expectations.
Reading the reviews on the site of Flyertalk I was not sure if I would like to stay here. Before my flight to Delhi I noticed the addresses of other hotels as the Oberoi and Taj hotels, so I could seek refuge to those hotels.
But it appeared not necessary at all.
I did have a peek into the executive rooms and they seemed to be very comfortable too. They are just somewhat smaller. The view from these rooms seemed to be better than from the Towers.

It seems rather strange that guests can have such extreme different experiences in a hotel, referring to the negative reviews at Flyertalk.
The ITT Sheraton Maurya hotel became one of my favourite hotels and I can recommend this hotel to everyone. I had a wonderful stay here and I will always remember the friendliness of the personnel. I do hope to come back soon so I can enjoy my stay here again, and again again

See for pictures of this hotel: http://www.e-traveller.net/pics/200...a-ITCMaurya.php
See for pictures of other Starwood hotels: http://www.e-traveller.net/pics/hotel.php
Thanks to the help of LH738!

55

Rating

  By AndreAmst... on Jan 01, 2005

Can highly recommend this hotel - the (Club) rooms are spacious and extremely well appointed. Internet access available in the Club Lounge at a reasonable charge. Complimentary fruit, chocolates and slippers and a generous supply of bottled water. The hotel itself is very clean and well maintained and the staff extremely pleasant and welcoming, particularly the doormen. They smile as if they really are glad to see you.

From the outside the hotel looks like the typical international pile but the decor inside is fascinating. The ceiling in the lobby is well worth a detailed inspection. There is a good selection of shops, selling the usual clothing/pashminas/jewellery, and a lovely pool area. The pool is of sufficient size for a decent swim. Used their travel arm (Travel House) for a trip to Agra which was very well organised, and also hired a car and driver for our stay at very reasonable rates.

Ate in the Cofee Shop on arrival and in Bukhara, which always seems to be packed and where reservations are necessary. Both very good but the fact that we were eating with Indians in Buhkara made food selection a lot easier. It was an excellent meal there.

55

Rating

  By Sandiemac on Nov 11, 2004

Es un hermoso hotel, moderno, muy bien decorado, cómodo y recomendable.
Está muy bien ubicado. La habitación es cómoda, limpia y el servicio de las mucamas muy bueno.
Sólo considero que el precio es relativamente excesivo. Hemos visitado otros hoteles de la misma cadena (starwood) en lugares paradisíacos y el precio ha sido muchísimo menor.

55

Rating

  By mmm076 on Sep 09, 2011

豪华酒店系列希尔顿,紧邻使馆区,不远处就是美国大使馆和中国大使馆。大堂非常漂亮,鲜花开得恣意,每天看见都感觉很好。楼层的大堂也非常华丽,每天都点着熏香。酒店员工服务态度很好,可以安排机场接送,免费送行李去机场以及市区游等等。印象很深刻得是早餐的选择非常多,有当地特色小吃还有各种特色饮品,养乐多都找得到。在这里有时候会看到当地的大人物和电影明星。我们去得时候安检特别严,每天来往的出租车都需要开车盖检查,背包和人都反复安检。值得一提的是这里有全亚洲Top50的餐厅Bukhara,据说是德里最好的餐厅。你能叫上名字的大人物比如比尔盖茨都在这里吃过饭。价格已经比LP上面的翻了几倍,两个人吃一顿大概要人民币4-5千块。

55

Rating

  By on Mar 03, 2011

Sofern es in Delhi eine ruhige Lage gibt, ist das im Diplomatenbezirk. Für Geschäftsreisende ist das Maurya unbedingt zu empfehlen. Mehrere Restaurants, von gehobener Mittelklasse bis zu einem der Top-Restaurants Indiens, ein gut ausgestattetes Fitnesscenter und ein Outdoor-Pool runden das Ganze ab. Die Zimmer sind groß, die in denen ich bisher war sind auf verschiedene Weise an den maurischen Stil angelehnt, der Namensgeber des Maurya ist.

55

Rating

  By tstier080... on Aug 08, 2010

Service und Gastfreundlichkeit sind hervorragend. Sämtliche Wünsche werden unverzüglich erfüllt. Das Personal ist sehr freundlich und entgegenkommend. Die Zimmer sind sehr gut eingerichtet. Das Restaurant bietet grosse Vielfalt auf sehr hohem Niveau. Der hoteleigene Pool im Freien gehört zu den besten der Stadt. Das Hotel liegt sehr ruhig. Mit dem Taxi lässt sich das Zentrum gut erreichen.

55

Rating

  By Felix771 on Jul 07, 2010

Letztes Jahr war ich für zwei Wochen im ITC Maurya untergebracht, angeblich eines der besten Hotels in der Stadt mit verschiedenen guten Restaurants. Im Allgemeinen ist dies zu bestätigen, wenn auch der Service manchmal zu wünschen übrig gelassen hat und einige Dinge nur auf mehrmaligem Nachfragen verfügbar ist (z.B. Speiseauswahl im Dublin Pub). Positiv ist mir aufgefallen, dass z.B. die Happy Hour im Dublin freien Alkohol beinhaltet und das Frühstücksbuffet recht Auswahlreich ist. Negativ hingegen ist die dafür relativ hohe Zimmerrate, die für die Leistung meiner Ansicht nach in New Delhi nicht gerechtfertigt ist.

55

Rating

  By Azchael on Jul 07, 2010

Un hôtel meritant ces 5*. Les chambres sont luxueuses et tres spacieuses. Nous avions un lit king size et pour ma soeur de 15 ans ils ont installé un lit supplementaire. Equipement de la chambre defie toute concurence commencant par menu des oreilles, boules-caisses, cache-yeux, serviettes parfumés pour mieux dormir, passant par la salle de bain entièrement fourni (brosses, gants, dentifrice, rasoirs etc etc) et terminant par des fruits, cacahouètes, friandises offerts.
Le restaurant Bukhara - tout simplement délicieux!
Un peu déçu par les massages - rien d'exceptionnel (attention aux prix dans le menu - ils sont sans les taxes), par contre salon de coiffure est bien.
Petite lenteur au check-out.

55

Rating

  By alexandra... on Jan 01, 2010

Mijn verblijf duurde 5 nachten. Prima kamer in de towers. Goede service en vriendelijk, behulpzaam personeel. Stond prima ontbijtpakketje klaar de dag dat ik erg vroeg weg moest. Kamer erg netjes. Internet werkt goed en snel. Restaurants in hotel zijn erg goed. Veel keuzes. Ik kan dit hotel zeker aanraden en ga er zelf zeker weer eens terug.

55

Rating

  By on May 05, 2009

このホテルはデリーで一番お勧めのホテルです。高級ホテルなので値段は高いのですが、その分ホテルの部屋は美しくアメニティーも自然派のアユルベーダの製品を扱っており、安心してつかうことができるようになっています。ホテルの部屋にはムービーチャンネル(英語)もあり、ルームサービスもあるので、一日中部屋でのんびりと過ごせます。また、ジャグジーやプールもあります。パームオイルで全身マッサージ設けることができます。おもしろいところではタロット占い師がおり、よく当たるととても有名です(常駐ではないみたいです)また、ブラカというホテルのレストランは有名でJALのクルーたちもよく訪れているみたいです。ホテルにはちょっとしたショッピングアーケードがあり、いいインドみやげが買えます。また、エステやヘナなどを体験できるサロンもあります。ディスコ(クラブ)があり、土曜の夜にはきらびやかなサリーを身にまとったセレブたちが集まります。音楽はインドミュージックと英語で、とてものりのいい音楽が流れており、健康的で安全なディスコです。ホテルには車があり、一日観光にも参加できます。タージーマハールまで連れて行ってもらうことも可能です。一押しのホテルです。

55

Rating

  By りみっと on Feb 02, 2009

I was there for a business trip, and I was ecstatic by the ambiance, luxury Cuisine, luxury Accommodation and the hospitality offered by the staff. The variety of different continental food is awesome, specially I loved the biryani cooked in traditional indian style. It is located at on Sardar Patel Marg, which is very well connected to all part of delhi. One should not miss the luxury Cuisine server here.

55

Rating

  By Girish200... on Nov 11, 2011

I love this hotel for the sheer energy. It peps you up and puts a spring in your steps. Almost like being in the buzz of Manhattan. The services are good and prompt but not extraordinary. The staff are pleasant and quite efficient.
I had an issue with the Room Service Tea. It was overbrewed and always so. The food quality is generally good and their room amenities excellent.
Had an issue with bell desk which took over15mts to collect the bags for checkout. Still one of my favorite hotels in Delhi.

45

Rating

  By fivestarh... on Oct 10, 2011

I last stayed at this hotel in the mid 90's and was excited to stay again.
It was the end of a business trip in Gurgaon and decided to have a few days holiday in Delhi at the end of the trip. I used Starwood points for the stay and was relatively excited by the fact that it was an Executive room ' with lounge facilities '.

Lounge facilities at the Maurya actually entitle you to a room on the Executive Floor - Not sure what the difference is in terms of Executive Room to a standard room. The lounge on the 14th floor was permanently closed. I was told to use the facilities on the 16th floor.
This was essentially a ' library ' with sofa's. On the 3 occasions I visited, deserted and no staff in attendance. You were required to pick up the house phone and the Executive Room in fact entitled you to tea and coffee. That is it !
A great disappointment since an Executive Lounge in hotels I have stayed at, the very least have internet facilities, some form of snacks and a cocktail ' hour '.

I contacted Guest Services because I essentially wanted to understand what facilities an Executive room entitled me to. After several attempts to connect me with a Duty Manager and a promise of him calling me in my room failed, I eventually made another attempt and was informed that the ITC Club offer the facilities I would normally associate to an Executive room - of which, by simply booking an Executive room does not entitle you to use. However, we are entitled to a ' 50 % discount ' on selected beverages at the Dublin Bar.

When we went to the Dublin bar, shortly after 8pm, I was informed happy hour ended at 8pm. So in fact, there is no 50% discount, there is a happy hour - of which the Duty Manager lead me to believe otherwise.

I make this point in case other Guests select an Executive room with the perception they will be entitled to lounge facilities enjoyed at other properties, where in fact, it does not at the Maurya.

Check in was swift. In fact too swift. A young chap, possibly new, but in my opinion, should ask if a Guest has stayed at the property before, thus allowing the opportunity to explain, even briefly, various areas of the hotel.

I was given an internet voucher for wi-fi, I assumed this entitled me to complimentary wi-fi. It did not. The voucher was an access code .... but this is India and India loves paper and an infatuation for stamping pieces of paper.

The room was smaller than other 5 star hotels I have stayed at in India, but it is an older property and in keeping with older properties, room sizes are smaller.
The room was tastefully furnished. The bed very comforatble as were the pillows.
Very clean and amenities such as tea, coffee, water, bathrobes, slippers - all provided. In fact, the amenities were very good quality.

The bathroom is small, but everything functions and water pressure is good. Shower in the tub, but again, all working just fine.

The servicing of the room was perfect and a couple of things I asked for was dealt with swiftly.

Buffet breakfast - not included in my rate, was a grand affair. Everything you could possibly ask for. In fact, I would rate their breakfast service very highly. Unlike other hotels, the egg station was manned by a waiter in addition to a cook, so instead of confusing the chef with multiple orders, the waier took the order and within minutes each day, eggs arrived as ordered within minutes.
A waiter also walks the floor with a trolley of juice, which I found to be a nice touch.

The buffet dinner in the same restaurant was extremely over priced - in fact all food and beverages are over priced at the Maurya and taxes in India are a killer.
Looking at the dinner buffet did not lift me enough to part with INR 2,500 plus taxes and since this is semi central Delhi, there are better dining options available elsewhere.

Bukhara. What an absolute disappointment. I recall eating at this restaurant when I visited in the 90's and it was fairly priced, excellent food and had Ghazal singers.
Now, the hyype surrounding Clinton and Obama's visit and their attendance at Bukhara has possibly added to it's 'cult' status.
Sorry, I live in London where hotels in India are trying to recruit Indian chefs from the UK, our Indian restaurants are top notch. I can go to a vast number of Lahori Kebab restaurants and for a 1/5 of the price, eat the same food. Yes, the lamb and chicken kebabs were good quality and moist, but hey - it's still a meat kebab. Lamb Kebab, Chicken Kebab, 1 naan, 1 lacha paratha, 1 bottle of water and 1 coke - INR 4820.
A 5 star hotel, yes. 5 star prices, yes. But I simply did not feel the food warranted the price.

On reflection, I enjoyed my stay. I somehow felt that my previous stay was much more enjoyable, albeit 15+ years ago. 5 star hotels in India overall, have become much more expensive over the years.
I would recommend the hotel to others, it is a quality hotel - a tad dated in terms of room and pool area, but all you need is available, unless you prefer very large rooms.

I would probably opt to stay at Claridge or Ashok next time, but that would be a personal choice based on leisure.

45

Rating

  By ItalGreco... on Oct 10, 2011

A very nice hotel in New Delhi with a great pool and a beautiful lounge at the lobby .
A very spacious room with all the comforts, they even have an armchair which was massaging you. An excellent restaurant (Buchara) with great Indian decoration and very tasty dishes.

45

Rating

  By Alexandro... on Oct 10, 2011

Stayed in the Towers room. Room was of average size but cozy and very clean. Bathroom had both bath tub and shower cubicle. I opted for Maurya as i heard a lot about its food (specially Bukhara) but to be honest i found nothing special that could satisfy my taste buds. Buffet Breakfast (at westview) was very average. Stay was good no complaints but overall for food i would just give 2.5 out out of 5.

45

Rating

  By mohitsham on Oct 10, 2011

Great professional service; each and every staff is polite. Real home away from home. During this Trip I got sick in my plane coming from Chicago. The lobby manager Akshat Singh took care of me like one of my family member.
During my previous trips I had always enjoyed the food, cocktails, the gym and the other facilities like the restaurants.
I am a practiser of Energy conservation for pleasure and business. I am amazed at the awareness of the importance of energy conservation on a socio-economic level, from the top to the bottom of the ITC Hotels hierarchy.

45

Rating

  By srisheima on Oct 10, 2011

This is my third of fourth time here. The standard of service is still excellent. One of the best business hotels I have ever been to. My only comment would be that the 6 to 8 pm complimentary cocktails at the bar is welcome and fun. But the drinks should be premium ones.
And don't take the plastic cling-film off the snacks plate in front of my face. Do it discreetly so I don't have to watch you serving me a pre-prepared snack. I had an accident with my suit and a bottle of shampoo. The laundry guys got it dry cleaned in 3 hours. Near unsurpassable service. The internet in the room is not complimentary and has various speeds. Depending on the volume of your emails, skype usage and browsing, you're better off checking with their IT Concierge before taking the cheaper one.

45

Rating

  By Miran_Ali on Sep 09, 2011

Great service and plenty of restaurants to choose from in the hotel. Housecleaning and laundry services were very prompt. Both had less than 10minutes response to your door. On a one off happening, it was a little annoying that one morning the phone rang twice as if it was a wakeup call that was not asked for. The room we got at the Tower was a bit small and not worth the rate paid for. That being said I must note that the location area of the hotel is at a pricey location.

45

Rating

  By Lanybarri... on Sep 09, 2011

It was wedding of my friend and we visited this Hotel, Though i am in Delhi since 2007 but never get an opportunity to visit this place before, Since retuals were so often for two days he didnt allow us to stay home and booked a room for my family. I must say banquet was really looking like a palace of a king.

Great menu, amazing varieties and superlike taste and world class avenue. Staff was very supportive, wedding day its saloon was overbooked but being we were staying there they organized special services for us to get ready for the wedding. I can not forget this wedding not only because of my friend’s gratitude but the place and arrangements also.

Once during our stay we tried its restaurant food Bukhara, its Dal & Nan was ultimate, no one can beat its taste, and wonder was we have to eat by our fingers only, they will not serve spoons and fork to have food. It brings a real Indian Culture.

I will always prefer to book this hotel for my personal events also.

45

Rating

  By Sheetalba... on Sep 09, 2011

Located in a very nice green area of New Delhi with possibilties to take safe (sidewalks) walks in the surrondings and to other hotel with good restaurants (Taj Palace). Management was very interested in my feedback regarding comments e.g. on improving pool showering facilities and the extremely high price of Indian wine (compared to other hotels) in the restaurants.

45

Rating

  By ARP_11 on Sep 09, 2011

I stayed at the ITC Maurya for five weeks and enjoyed it about as much as one can. I stayed in the Towers section and the staff was very friendly and soon got to know my routines and habits and adapted service accordingly, which was nice. The hotel has all the amenities you'd expect for the price, and I actually was surprised at how reasonable the rate was considering the service offered. For some reason they treat the Towers almost as a separate hotel, so it has it's own check-in desk, which no one tells you about until after you try unsuccessfully to check in at the main desk. If you are staying in the Towers, tell the doorman and he'll direct you to the right spot.

Unlike a lot of other hotels in India, the Maurya provides all the bottled water you want, complimentary. Most other places I stayed offered two bottles per day. I imagine the other uber-nice hotels in Delhi do the same, but it's nice not having to ration. They also provided vouchers for a few free laundry items, which came in handy because I needed to wash some dress shirts, but I hate having to pay exorbitant hotel laundry fees. Also, they comped my internet usage, saving me a pretty good chunk of change. Normal fees for the internet, which is decently fast, was 1000 rupees a night....pretty standard for an expensive hotel, but it still baffles me that the Comfort Inn offers it complimentary yet a 5 star hotels charges $15 a night for it...guess they figure most people just bill it to their companies, and so don't mind paying the fee. Again, this was the case at the Towers, but the main hotel and ITC One may be slightly different.

My room had a queen bed, large wardrobe/closet area, iron+board, and a huge bathroom with separate shower and tub. The linens were nice and clean and the bed was very comfortable. I had to remember to leave the blinds open though, because when closed they kept the room so dark I was having a hard time waking up in the morning. Interestingly, there was no clock in the room, which was a little annoying. Yeah, I had my phone on my nightstand, but it's much easier to just turn over and see what time it is without having to fumble for my phone in the dark.

I didn't actually eat at any of the hotel restaurants other than the Pavilion (don't judge me, Bukhara is freaking expensive!) so I won't comment on that, but the food at the Pavilion is passable...a little spendy, but for such a nice hotel, it wasn't outrageous. If you are staying for a while, check out the restaurants at the Malcha Marg market or some of the surrounding hotels, which offer good food for decent prices and are a short walk or taxi ride away.

The complimentary breakfast was fine....I ate every morning at the Towers Club because I really got to know and love the guys working up there (Pradeep and Shish Pa are the best!!), so I didn't bother going down to the Pavilion, which has a huge buffet.

The gym is pretty nice and has good equipment, so no complaints there. The pool was okay, but it didn't seem well chlorinated, so I was hesitant to dunk my head in, but I'm sure it's probably okay.

My main complaint with the place was the location...I suppose most business travelers will actually prefer it's proximity to the airport (only about 15-20 minutes away in good conditions), but if you want to see the sites of Delhi you'll be in for a long taxi ride. Not the end of the world, but other hotels in the city, such as Le Meridien, are slightly more convenient. That said, the location is in a quieter section of the city, just off the diplomatic enclave, which will appeal to a lot of people. Also, the views of the city from the Towers Club rooftop are pretty fantastic.

My other sort of complaint is the service...which is so good as to be a bit overbearing. I guess a lot of their clientele expect this level of service, but I find it annoying to be constantly greeted and have the door held open for me and whatever. It's obviously a not very serious complaint, but sometimes you just want to quietly go about your business without being stopped to make sure everything is okay with your room and what not. If I want/need/don't like something, I'll say so. One of my colleagues said that he arranged a wake up call...they called, he answered, hung up, then they called back to make sure he was awake. The third day or so this happened, he decided to ignore the callback and just jump in the shower, during which time they came up to his room to make sure he was awake!

45

Rating

  By mitc5502 on Sep 09, 2011

Very nice hotel in delhi. Have stayed here a number of times before - the food is outstanding with plenty of eating options. Most parts of the main hotel are renovated so nice to very nice rooms depending on the category one chooses. The other wing (ITC ONE) is I think still not renovated. although it is suppose to be the more exclusive and expensive wing - the newer rooms are much better.

Nice (but expensive) spa and ok gym (slightly depresing lighting). Poolside has been recently renovated (was under renovation the last time I was here) - they'v done a good job - its much better now. The service on the other hand is disappointing. From room service to breakfast to lunch to dinner (had all meals here this stay at different restaurants) - service disappoints. I am not sure why it is but for the past few stays here - the service just seems to be indifferent. Doesnt really feel up to a high quality hotel standard.

Bukhara (one of the trademark restaurants) continues to rock !! Must eat here if your in Delhi.

45

Rating

  By Amits on Sep 09, 2011

It's one of the best hotels in the National Capital Region. The rooms, the ambience, the service ..everything was very good. I liked the lobby of the hotel for its spaciousness and the decor. And the best of all was the restaurant - hugely famous Bukhara! The food was simply awesome. Must try the dal bukhara, the barra kebab and the varieties of naan. The beautiful view from the Pavillion & Bukhara makes one feel that life has come to a standstill. Overall it was an excellent stay.

45

Rating

  By DrVikas on Aug 08, 2011

Ok, I'd like to put my comments in context: I've been coming to this hotel on business since the mid-90s. Back then, it was one of very few decent places to stay in the city/country. These days there is far more choice (though still no concept of 'value for money' at the top end... just too little supply by the oligopoly that runs the big chains, so prices are almost double world rates). This place is where POTUS stays when on state visits, which the hotel loves to point out. Big deal. Rather than drone on, I'll end with a potted summary: (1) room price is too high, (2) beds are still THE BEST I've slept on in India, (3) but the food at 'Bukhara' restaurant has become extremely mediocre over the years.

45

Rating

  By wpg01 on Aug 08, 2011

The ITC Maurya is located about 30 minutes drive north of Delhi airport, and around the southern part of the city.

It was unfortunate that my stay at the Maurya (licensed with the Sheraton group of hotels, although this is not clearly seen from the outside) was a very short stay, but my arrival and check in close to midnight was very efficient and friendly. The room was very tastefully decorated, and the bed linen - wonderfully soft and smooth. A very comfortable sleep indeed.

It was great that complimentary cookies and fruits were provided in the room, as I was feeling a bit peckish at that hour of the night, and I look forward to staying there again and hopefully be able to explore the amenities they have to offer.

45

Rating

  By GreyMatte... on Aug 08, 2011

The lobby is spectacular, with an overhead mural that is attention getting. Security has been very tight since the Mumbai terror event, and you must go through airport level security to get back into the hotel. The rooms are very good, suites are magnificent.
For the money, I think it is much better value than its famous chain competitors, Oberoi and Taj, although they are a bit more opulent. Service is top drawer.
The restaurant, Bukhara, is expensive, but a must dine at experience. Tandoor food, is moist and rich here,
An excellent choice.

45

Rating

  By safaridoc on Jul 07, 2011

The hotel is in the diplomatic enclave. Previously I have stayed nearby at the Meridien but have been put off by the small standard rooms there (and on this visit the sky high price). At the ITC I had a club room and it was excellent, large and everything comfortable and working. Exception was the bathroom light which I could not get to turn off. Since I discovered this when very tired at 00.30 and the bathroom has frosted glass walls to the bedroom I was very pleased when a cheerful maintenance man turned up within 5 mins, climbed into the roof and solved the problem. Very good service. The ITC is typical of the brand, glossy and luxurious with very good service, fitness faciltities, good restaurants. Less hip and buzzy than the Meridien, if that matters.

45

Rating

  By gaffelaar on Jul 07, 2011

here after visiting this hotel u will the pleasant n relax atmosphere as a person wants to be and the treatment given to their guests by them is also awesome in simple words if i have to say about this hotel then its awesome

45

Rating

  By HimanshuJ... on Jun 06, 2011

I like this hotel- I stay at four hotels fairly regularly in Delhi, and this has become my favorite. The room is perfectly nice and large with typical amenities for a hotel of this caliber. I agree with the poster that questioned whether the bathrooms were up to the quality that would be expected- the bathtub/shower curtain combo is out of date.

The service, however, is exceptional. Service in India can be oppressive at times, and it can be here at the Maurya as well. I do think, however, that they've come close to reaching a good balance of availability and privacy.

During my current stay, I have been doing a terrible job of making myself understood to the staff on two occasions where I was requesting something. On both occasions, just as I had given up, Mr. Shekhar Sawant appeared out of nowhere with the perfect answer to my question, solving the problem completely both times. Bravo to him. Vikram Kumar at concierge also did a remarkable job of making some rather complicated arrangements on my behalf.

I reiterate that, of the hotels I have on my list for Delhi, this one has become my favorite and I will definitely keep it on the top of my list...unless they lose talent like Shekhar and Vikram! I find it to be completely reliable, safe and consistent, which are my most important considerations when traveling alone in India. Great location for embassy business also.

45

Rating

  By SKFemor on May 05, 2011

We stayed at the ITC Maurya in May 2010 and April 2011. Both times, the service was excellent. Staff members were friendly and professional. The executive rooms offer quite a bit of room whereas the standard rooms are a bit tight. The food at the restaurant is a bit pricey but we never dealt with any GI issues during our stays. Located near the embassies and about 30 minutes from the airport.

45

Rating

  By galleywen... on May 05, 2011

I've stayed at the Maurya 4 times in the last 4 months and I've found my experience there highly inconsistent. My rooms have varied from TINY to the point where if I back up my desk chair, I bump into the bed, to MASSIVE with enormous floor space. The rooms in the Towers (including their women's only Eva floor rooms) is half the size as some of the rooms in ITC One and the rooms in the main building. The concierge is quite inconsistent as well. There are a couple of fantastic guys behind the desk and they're really top notch, but, I've also encountered a few guys who are pretty useless and take about 15 minutes to look up on google the phone number of a restaurant down the street. The service is also pretty inconsistent, especially when there are big delegations or events happening at the hotel - which seems like all the time. Overbooking is an issue as well. 2 of my male colleagues, both SPG platinum members had to wait 3 hours (from 9pm to nearly midnight) in order to check in (after flying 10 hrs). Luckily, Maurya treats solo women travelers quite well and I was able to check into my room.

Overall, for a business hotel, it's not bad, but internet is pretty pricey. For tourists, this place doesn't have much personality, I would choose The Imperial instead.

45

Rating

  By zzzzzzgir... on May 05, 2011

My company has a good deal going with Maurya so i stay there during most of my trips to Delhi.
So with atleast a few trips to compare, what i find really strange is that the rooms you pay for more in the Towers category are much much smaller than the basic room category in the main block. So I would highly recomend you stay in the main block and not spend the extra. unless you need to hire business centre etc - they do give you some hours free. Also for single lady guests, they put you in a ladies only floor and those rooms seem even smaller. so if you are the kind that needs to work a fair bit in the room and need space, be sure to clarify this when you are reserving or checking in.
The north indian food in particular is superb and coming from the South, i absolutely enjoy that. their chinese restaurant is also very good. The breakfast spread is huge although they do very weak teas.
Service is efficient but being a busy hotel, dont expect too much patience or attention.
The last time i stayed there, they forgot my airport pick up and i did approach the airport representative who wasnt too helpful but i managed to get out of the airport quick quickly with the regular cab service. They did give me a complimentary drop back to the airport.

45

Rating

  By fluerp on May 05, 2011

When I was picked up by the hotel car, a Mercedes, at the airport, the driver very politely told me the Presidents of the US who had stayed with the hotel. Bill Clinton, George Bush, and he also mentioned that Obama was expected there a few weeks later.

You can't help be overawed by this hotel, by the illustrious guest list, and also the reputation of the restaurant, Bukhara, famous for kebabs.

The hotel is pretty fabulous. The lobby has some great art and murals decorating it - plenty by M F Husain, if I remember right.

My room was tiny, but comfortable, with a lovely bed. The location of the hotel is also great.

At the breakfast buffet, I was disappointed by the quality of the service. It seemed that the staff was slightly old, and not as eager to please as the ones at new places like the Hyatts.

My dinner at Bukhara - well I had been hearing about this place for years and years. But the food was just ok. Once they got cold, the kebabs weren't that great - I've had better ones, and at humbler places that don't enjoy the legendary reputation of Maurya.

45

Rating

  By Suhasini2... on Mar 03, 2011

An oasis of calm during a 9 day stay/tour in India. The staff was very accommodating, room (upgrade to tower) very comfortable, 4 pieces of laundry free greatly appreciated. Dom Pukht to my mind outdoes Bukhara which was also excellent. Only negative would be somewhat removed from main tourist sites, but would not hesitate to stay again.

45

Rating

  By drpampers on Mar 03, 2011

Hotel is located in a quiet corner of ND. Has a good business setup and offers great service. The staff are attentive and the hotel is well laid out. Rooms are well kept and cater efficiently. The Maurya suite is a good business room.

45

Rating

  By 2101985 on Mar 03, 2011

This was my second stay at te Maurya and the rooms and restaurants remain stellar. We were in the club wing, which has a very modern feel to it. I'm a huge fan of Dum Phukt (think it is better than Bukhara) and as I was on a work trip, really appreciated the complementary shirt cleanings! The only thing that is needed is free wifi!

45

Rating

  By desiblogg... on Mar 03, 2011

We stayed Maurya Sheraton and dined at "BUKARA". Food and Service was excellent. But everything is quite expensive in India now. So you have to expect to pay aprox, 60-70 USD per head. but tandori dishes were always the best. I used to stay in this hotel once a month for my business. But I did not come to India for last 10 years. But one door man remembered me and gave me a warm welcome! What a good memory. Facility are old but working well and all the staff is very friendly.

45

Rating

  By Michelle1... on Feb 02, 2011

I stayed at this hotel during one of my leisure trips to the capital city. The day I checked in, the service was really slow and was having issues with the response of the staff. I immediately brought it to the notice of the duty manager, who did the needful and made sure that my rest of the stay was comfortable. After the first day, they did not give me any chance to complain and treated me as a special guest. The restaurants especially Bukhara have the best food and a must try. The decor of the hotel is beautiful and care has been taken about all the elements of the hotel, so that they all come together in harmony. The staff is well-trained and efficient.
I am happy I choose this hotel and will definitely recommend to family and friends to stay.

45

Rating

  By wandererf... on Feb 02, 2011

We sytayed in the ITC Mourya for 2days which was transit stay. The mourya chambers was luxurious. Slept better when we called for special pillows they offer also aromatic oils they provide were very good. Room service was good.
we wanted to use louge to relax with some books. They directed us to 16th floor and there another staff directed us. Next !! I crashed into a meeting of some foriegn delegates. Miffed i came out and asked the same staff about it and he coolly told for today it is shifted to golf bar?!!!. We went there and the incharge there was ignorant about the arrangement.
We went to their restaurant Bukara and did not find food extrordinary also annoyed by the staff who tried to force us to order dessert after the meal.
The lobby was crowded like a market with some or the other functions, meetings. One night it was so packed we got out from taxi on the road and walked to the hotel. We couldnot use their swimming pool as it was under revation, and could not go out in garden as there were some functions arranged.

45

Rating

  By Lavy10 on Feb 02, 2011

ITC maurya hotel of delhi is among one of the best hotels in delhi.....
close from the city's airport and station it means a lot for those person who wants comfort with the combo of beuty and fun....this hotel provides the facilities of banquet,beauty service,bussiness centre,spacious rooms with fully air conditioned,24 hours room service,swimming pool,shopping arcade etc...
it has a good restaurants and bar with all dishes provided....
we get indian, Chinese, French, Continental, Dum Pukht and North-West Frontier cuisine here...and it also includes night club...
sooo al over its fun spending time here....
ITC maurya rocks!!!

45

Rating

  By rituverma... on Dec 12, 2010

We booked two club rooms for 4 nights, we arrived at 10.00pm, check-in was straight forward we had requested rooms in a quiet location. We were given rooms on the 12 floor the rooms were well appointed and clean. There was a party going on the main floor which ran on until the early hours, we had to be up at 4.30am to catch train to Agra. I complained and was informed that there would be no more parties for the rest of our stay one day later there was another party again this ran on until the early hours of the morning. Definitely not what we expected from a five star hotel, the club lounge had no amenities coffee and tea were for a fee never seen this before at any five star. The food was over priced at the restaurants and the breakfast which was included in the room rate was far from fresh and the service was second rate in the 16th floor restaurant as the main floor restaurant was full, Overall i would not classify this as five star hotel mybe a 4 star.On a positive note the security was excellent .

45

Rating

  By Manny57 on Dec 12, 2010

Location: Far from most of sight. Minimum 30 mins and 15 mins to subway.
Price: ok if you get a nice room. And this hotels (ITC group) they have a super comfy bed and pillow.
Food: many restaurant
Privacy: most of public area loads of people. Specialy during dinner and wedding function.
Awesome: Butler manager, Front office manager, Door man
Bellman: they all try to not help you if you don't give a tip! We did try not give to them once when we change the room. And they are not love to service you anymore. That was funny thing that happen in high standard hotels.

Finally you could bare in mind that thing to much if you like to stay here. Just nice bed and that it! nothing else can expect from this hotel. But all of ITC hotels group in india. Most of them are very nice. But this place just less nice than other among 100 hotels in ITC.

Breakfast: Best of our india trip.But if you like to have something from Egg Station. Then you need to ask twice or more to get anything you like to eat. Otherwise forget about it. Becasue they will say YES SIR. But then they back to do other thing that more important than us.

45

Rating

  By josephber... on Nov 11, 2010

Quite a busy hotel but overall a great experience
Upgraded to a suite - which was nothing short of excellent
the room service was very good
got a complimentary breakfast
location wise its prime location in delhi
the pool and spa was quite good as well
got an access to lounges which were ok but the restaurants were awesome

45

Rating

  By rajat2000 on Nov 11, 2010

This hotel is fabulous... i stayed at a room in the starwood preferred guest floor. The bed was amazingly comfortable. Room was superb with LCD TV, iron board, etc etc & lots of complementary water bottles. Only thing missing was complementary internet. I didnt have bfast included in my room rate but the staff was very friendly and i was able to get a discounted rate upon asking.

The restaurants in the hotel (Bukhara, Dum Pukht) are amongst the best in Delhi, although definitely overpriced.

45

Rating

  By stylebhai on Sep 09, 2010

- good breakfast
- gym ok, but not well maintained
- Rental car to expensive
- Bar to expensive

45

Rating

  By mainzel62 on Aug 08, 2010

Hotel food is excellent. Coffee shop breakfast needs help. Westview rooftop was out of this world. Food made by chef akshay was great. Overall experience best food I have ever had this side oif the globe. Cold selection was large. Largest I have seen after vagas and overall tasty food. Love it. Will be back during my next trip this fall and winter. Cheers to westview

45

Rating

  By globetrot... on Aug 08, 2010

Legendary hotel with a legendary rest called the Bukhara. The Mughlai food is unbelievable here.. the rooms and restaurants in this hotel are fantastic

45

Rating

  By khoslasus... on Aug 08, 2010

WAO, this Hotel has nice big rooms real large and comes with all mod cons of five star hotel. Staff were lot friendly and always knew my name .Internet was free and so was breakfast come with room rates. Food was lot expensive than other hotels i have stayed in asia.

This hotel also provides numerous luxury amenities such as Beauty Parlour, Sauna, Jacuzzi, Swimming Pool, Health Club, Shopping Arcade, Pastry Shop, Florist, Golf, Tennis and Yoga and my loving cousin had intentionally booked this hotel for providing me most carefree and amazing experience of staying in Delhi.

45

Rating

  By ModestTra... on Jul 07, 2010

hi dear ITC Maurya New Delhi .i am fill very good stay here becuse i am stay lots of hotel this hotel is very nice

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Rating

  By nps26p on Jul 07, 2010

We book this hotel for my girl friend...

I told the plan in advance to them before her birthday...and amazing everything went well.

the service was awesome
room was clean and tidy

food was delicious specially chicken tikka masala

45

Rating

  By mahenders... on Jul 07, 2010

I never miss eating at the Bukhara when I stay here. In fact, that is the single biggest reason I stay here as well. The food is pricey but to die for. And while you're there, you have a real high chance of bumping into the Who's Whos of Delhi.

The pub is great for a late night drink and the rooms are very comfortable, something that I love about ITC.

45

Rating

  By Paul_Fred... on Jun 06, 2010

e following day started with a great breakfast at the coffeeshop and some conferences
international airport is located just a 25 minute drive from the ITC Maurya Hotel New Delhi. The hotel offers airport transfers upon request. Public transportation is also available in the local area to make it easier for visitors to make their way around the city.
first of all..it was a WOW experience to live in such a hotel..what a hotel it is..no words can describe it..
The 440 rooms at the ITC Maurya Hotel New Delhi feature amenities such as private baths and televisions.

Amenities available at the ITC Maurya Hotel New Delhi include laundry service, a ballroom, business center, night club, babysitting services, reception area, library, gift shop, fitness facility, beauty salon, tennis court, pool, tour desk, bar, spa services and safe deposit bo

in the hotel, arrangements were to the T.I was impressed and so were my colleagues. Lunch was awesome too .Post he meetings decided to try the spa ,it aws like a new life the massage was better than Bangkok and to finish up a fabulous dinner at Bukhara.My team was impresed by the food,service and attention to detail provided by the busiest restaurant in India.Last but not laest a smooth checkout and a really comfy ride back to the airport.
Need i say more,this hotel taht has housed many head of states is a must visit for a business traveller

45

Rating

  By akshit_ke... on Jun 06, 2010

Booking done by Company . Can be done on the internet.
Reasonably priced - good value.
Excellent surroundings, some distance from shopping.
Meals expensive.

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Rating

  By rjnidsai on Jun 06, 2010

Excellent hotel,very clean,nice ambiance,cozy and in shot an excellent place to stay.

45

Rating

  By somu_trav... on Jun 06, 2010

ITC hotel is good for business and personal stay, I First time stay at ITC the room service and food quality is Nice.

45

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  By riteshkin... on May 05, 2010

Date:6th April 2010
Recently i was in Delhi to attend a friend 's weeding held at ITC Maurya . the hotel is great facade and decorated beautifully and looked awesome at night and food was great and hygenic . Every special request of the guest was given consideration and really enjoyed my stayed there.

45

Rating

  By solankira... on May 05, 2010

The ITC Maurya is around 7-10 kilometers away from the international airport and is situated next to The Taj Palace hotel, New Delhi. The ITC Maurya is a beautiful hotel which has a 24 hour coffee shop, 2 Indian restaurants named Bukhara and Dumpukht. Bukhara offers tandoori dishes where as Dumpukt specializes in Indian curries. The 24 hour coffee shop named Pavilion offers Parasi buffet dinner on a weekday which is outstanding. The hotel has a bar and a discotheque as well to keep the youngsters and party lovers occupied. This hotel has an out door swimming pool, a health club named Kayakulp, comfortable rooms, suites and all the other basic amenities which makes a stay a memorable one.

45

Rating

  By rohitd29 on May 05, 2010

Very good and after Oberoi i like it for my business trip..Very calm atmosphere and the money you are spending is worth the things..Food quality is good and location is very calm and good. rooms are spacious and good.

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Rating

  By sbansalji... on May 05, 2010

Stayed at the Sheraton Towers (a hotel with the the hotel) a couple of times due to company policy. Was never impressed with the hotel and the snooty attitude for nothing.

The lobby of the main wing is drab and lacks personality. The other lobby at the Tower wing is much cozier but lacks warmth of hospitality.

I found the rooms at the Tower wing much smaller than most other hotels during my several stays at the Maurya Sheraton towers. Even more appaling is the view from some of the rooms that overlook the shanties of the neighbourhood.

The ammenities in the room were not extraordinary - the plus was the complimentary airport pick up and drops in a limo and complimentary newspapers of your choice !!

I always took my breakfast in the main coffee shop due to the choice vs the Tower wing club floor which has limited variety. The gym and the pool are worth a try. The best feature was the cocktails in the lounge including house wine which was complimentary.

I once got upgraded to the ITC one (one more hotel with Maurya Sheraton) and the only difference with the Tower is that the rooms had better equipped baths and a massage chair.

The hotels claim for fame is the fact that President Clinton lived here during his trip to New Delhi.

I would highly recommend the "Bukhara" restaurant for its lip smacking food - yea there is a long queue to get in but your Tower Key may help you get in quicker - a must visit for anyone visiting New Delhi.

Would I stay here if not for the company policy - not, never, Its too damn far out from Central Delhi and most places of tourist interest. A good hotel if you are there only for a conference and of course the company its paying for the overpriced services.

45

Rating

  By KunalAjin... on May 05, 2010

The Service was manageable for this 5 star hotel
The rooms were good.
The location of the hotel was alright...Heart of Delhi city...
The rooms were good...The ambiance was great...But the service was bad, especially the front desk staff was rude and cold...
Breakfast at the Pavilion restaurant was good...

45

Rating

  By jjj7046 on May 05, 2010

a very relaxing place to do business. jus the right kind of ambience to make you feel fresh. food is also top class

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  By dhawalk on Apr 04, 2010

The lobby gives an amazing charming look to the hotel. The food is fabulous. Rooms are cozy, gives a feel of being at home. The staff is cooperative and very attentive.

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Rating

  By Manish_Ga... on Mar 03, 2010

its a great place to stay in and get all type of comforts.

45

Rating

  By Thecrazeo... on Mar 03, 2010

this was a very nice hotel. the location is convenient to the airport (20-30 mins), less so to more central parts of Delhi.

the service was very good--I was escorted to the ATM (admittedly, I'd rather have a more convenient ATM where I didn't need escorting) which was a 5 minute walk from the lobby.

the gym facilities were very good--with new equipment and a few featuring in-unit TV's with ample water, towels etc.

there is much written about Bukhara, one of the more famous restaurants in Delhi, which is part of the ITC Maurya complex. it was high quality (hardly epic like some people gush), if massively overpriced ($60 USD's for kebabs).

my only hotel complaints are that 1. the hallways and even the rooms faintly smell like a brush fire, which I don't blame on the hotel but on the horrible air quality of Delhi and 2. typically exorbitant Starwood internet fees which I avoid just on principle.

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Rating

  By Bmckay75 on Mar 03, 2010

We stayed for one night in February before emarking on a trip around India, and we decided to treat ourselves to a bit of luxury before roughing it a bit more. As a Starwood Platinum member, we were upgraded to the Executive Wing of the hotel, which boasted luxurious, incredibly appointed junior suites (with helpful and luxurious details like multi-prong cell phone chargers, porcelain tea sets, a gigantic LCD TV and a Sharper Image-like massage chair). And they threw in a bottle of sparking wine for being Platinum. So I certainly can't complain about the welcome!

Typically, breakfast in the Towers Lounge is included in these types of rooms but we couldn't figure out if that existed. The amenity book said there was a Towers Lounge but a bellman told me it was only open on Sunday. A front desk agent looked confused when I asked about breakfast and pointed me to the hotel's coffee shop. So don't hold your breath on the breakfast. But there is a complimentary cocktail hour each night, which is a good idea to help you forget how much you're paying for the room. The gym is nice, as well.

The hotel is located is a bit of a blah area for tourists, but a taxi to tourist sites in New Delhi is only about 150 Rs (USD $3.50).

One note: if you make a reservation through the Starwood site, be sure to specify two people in the room. They tried to charge me 1500 Rs extra ($35) for having a second person in the room, even though the Starwood site indicated that single- and double-occupancy are the same price. Even after showing this to the hotel management, they still told me that I would be charged the supplement (I think that they are very used to "money is no object" types of guests!) I finally needed to call Starwood in the US and have them intervene and remove the charge. It was kind of a pain in the butt and I would have hoped for better understanding from hotel management.

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  By mattypw on Mar 03, 2010

I went to this hotel for an interview for a job in delhi....The manager from the co. was staying in this hotel so the interview was arranged in the restaurant in the hotel.......as soon as i entered the place it felt nice and calm.... diring the interview i ordered a fresh lime and the manager ordered a coffee......I must say the staff was cooperative and professional.......

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  By Ankitjain on Mar 03, 2010

I have stayed several times in this hotel. But I have never used the Tower Rooms; this time I had to since standard rooms were not available.
Everything was excellent starting with the door man. Comfortable room with all needed facilities... only trouble i had was I couldnt find the switch to switch off the entrance light and had to use the master switch... was too lazy to ask the house keeping.
Even with the corporate rate I had, I felt the tariff is too high. But then where else will you get a cheaper room in Delhi with the same standards?

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  By monCochin on Feb 02, 2010

My husband and I spent 4 nights at the Maurya. We had a room in the business wing. The rooms were small but comfortable and the molton brown toiletries was a nice touch.

The gym was small but well equipped and I used the salon and the staff was great and I enjoyed my pedicure, manicure and head massage.

The Bukhara restaurant is over rated. The food was just average so I am not sure what the hype was about. The seating is cramped and the service terrible. On the other hand Dum Pukht was my favorite, the live piano and tabla was a nice touch and we enjoyed the delicious biryani and kababs.

The breakfast was good and the servers were courteous and by the end knew us well.

I wanted to acknowledge the service of Saurabh who works at the Concierge. He really helped us with taxi bookings and just generally guiding us around Delhi and saved us money in the process.

We took a trip to Agra through the hotel and we enjoyed it. It was more catered towards the Western audience and we are originally Indians but it worked well for my husband who had returned to India after 3 decades.

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  By Papad on Feb 02, 2010

Hotel Maurya Sheration & Towers Located in the heart of the Diplomatic Enclave, offers a view of Delhi's green forested ridge provide guests the finest in hospitality and personalised service in an atmosphere of gracious elegance.

The hotel provides a Beauty Parlour, a Barber shop, Safe Deposit Boxes, Sauna, Jacuzzi, Swimming Pool, Health Club, Shopping Arcade, Pastry Shop, Florist, Golf, Tennis and Yoga. The Maurya is the only hotel with an exclusive lounge at the international airport.
One of the hotel's restaurants, The Bukhara which serves food from the North-West Frontier has featured in Time and Newsweek magazines for its cuisine. The other restaurant for fine dining is the Dumpukht, which serves royal Indian cuisine from Lucknow, Hyderabad and other places. The hotel also has a very popular coffee shop which serves lunch and dinner buffets.

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  By idpl on Jan 01, 2010

Maurya has got a great Lobby and good restaurants..Saw 3 restaurants..Reception was good and the suite got was terrific..Very comfortable.. Got complimentary cake for mentioning that it was a romantic getaway, though had to call the front desk to remind them once.. Overall, a very nice experience..Will definetly stay once again on a nice occasion

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  By Belavady on Jan 01, 2010

ITC Maurya, is one of my favourites, as I am still impressed with their hospitality and the services.

It is a nice and a well maintained hotel at a good location. It really offers a good combination of luxury and quality service. West View and Bukhara are also my favourite restaurants. It is worth trying.....for any new person.

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  By SBajaj on Jan 01, 2010

Hotel Maurya Sheraton & Towers Located in the heart of the Diplomatic Enclave, offers a view of Delhi's green forested ridge provide guests the finest in hospitality and personalised service in an atmosphere of gracious elegance.
The hotel provides a Beauty Parlour, a Barber shop, Safe Deposit Boxes, Sauna, Jacuzzi, Swimming Pool, Health Club, Shopping Arcade, Pastry Shop, Florist, Golf, Tennis and Yoga. The Maurya is the only hotel with an exclusive lounge at the international airport.
One of the hotel's restaurants, The Bukhara which serves food from the North-West Frontier has featured in Time and Newsweek magazines for its cuisine. The other restaurant for fine dining is the Dumpukht, which serves royal Indian cuisine from Lucknow, Hyderabad and other places. The hotel also has a very popular coffee shop which serves lunch and dinner buffets.

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Rating

  By ujai_satc... on Jan 01, 2010

Title says it all. Having said this, its a large grand hotel and can get a bit impersonal. Otherwise a great experience, and great food.

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  By SwapnilKa... on Jan 01, 2010

The ITC Maurya is a great place to find your feet in India. We started a 17 day holiday there and it was great to have the luxury, pretty helpful staff and I had booked us into Bukhara for dinner. Expensive but fantastic food which is great after a long flight from the UK. The rooms were clean and very comfortable. The only criticism was they were totally inflexible on letting us having an early check in which is very difficult as most London flights arrive around 5am. We sat around in the lobby and had some breakfast (again a bit expensive) and went off on a city tour. Very tiring but if you can't find a hotel with early check in anywhere else in Delhi then the Maurya is a good choice.

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  By fizzyDork... on Jan 01, 2010

Good property, reccomend stay

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  By AJJINDIA on Dec 12, 2009

One of the good 5 star hotels,needs a rewamp,good loc though.
Will be fun for u to stay in if u got the money,lol!

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  By vicky09 on Dec 12, 2009

Great place, excellent choice of restaurants and close to the Airport

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  By SPLASH05 on Dec 12, 2009

Great place to stay in Delhi. The hotel is designed with class and ambience. Had meals in quite a few of the restaurants and all of them were superb. Even tried the Bill Clinton meal in one! It's pretty big and can keep 3 people happily fed!

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  By DavidC6 on Nov 11, 2009

i stayed at this hotel, booked from the internet, all though december is high season .The rooms are large and comes with all mod cons of five star hotel. my check in was quick as being a gold member of starwood hotels. staff were lot friendly and always knew my name .
internet was free and so was breakfast come with room rates. I also had dinner at hotel which was lot expensive than other hotels i have stayed in asia. apart from that, hotel was very nice place to stay.
To hotel restu Bukhara please the food is great but price is not its not paris its delhi ,please review your prices .

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  By kinjalnz on Sep 09, 2009

I went to this hotel this august on my b'day.
It was a impulsive decision and we just dropped in.
This hotel is extremely well placed in terms of connectivity
The most famous resutrant in this hotel is bukhara and dal bhukara is the delicacy ( takes around 12 hrs to make it)
lavishly decorated main gallery slips into a host of luxary shopping stores
The other side is the resturants and a beautiful swimming pool( which i feel is not good enuf to swim but to just lie and soother your nerves)
I've been in this place a lot of time and spent countless nights in it's lobby
I frankly like the crowd here although people who come here are a little old but it's not one of those hotels which are painfully silent.
a date, or a b'day party or a romantic getaway is what i'd recommend this one for

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  By traveller... on Aug 08, 2009

Hotel rooms are very well decorated, very clean and trendy. Food at the main restaurant was really outstanding. The Staff was great with little delays for the check out. The area is not the best of the city and also the Back view was really bad.
The hotel is an excellent place to stay in DELHI.

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  By Akramdash on Aug 08, 2009

Just returned from my jurney in India. I had two seperate stays at Maurya and my general impression is that there is some space for improvements left. It might be that some thinks changed due to recession but failures which shouldn't happened includes:
-wake up call automated service didn't work properly, that's why afterthat I requested personal wake up call which was either late for 15 minutes and provided again with automated service. From that point I missed an important meeting that day.
-Housekeeping department should be focused on small things, placed in room, not to be missed. There should't be discrepance on ameneties in separete rooms.
-They advertise Executive lounge but one is not in funcion. Having drinks in basement in Dublin at 6PM is realy not an unforgatable experience, although Dublin itself is nice. As I am Platinum I was offered having drinks in Tower lounge, but again very limited service.
-Temperature at Delhi is too hot to spend a couple of hours near the pool, but having service available in order to buy yourself some drinks would be a nice gasture.
-Confirmed Pick up service at railway station failed, concierge told me that they sent a car, but we will never know if we really missed each other or not.

I personally expected (based on experience of other collegues) upgrade to ITC One based on my status - but this is completelly my fault. But after changing the room where I was woken up due to mainanace (which is a good part as wake up call didn't work again) It would be unwritten rule to treat a guest at least with a fruit platter or bottle of wine in order to say that you are sorry. If not upgrading at that time.

Generaly don't get impression that this is the worst property, but as I said there is a room for improvement. Personally I will pick up another location next time.

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  By Petrisic on Aug 08, 2009

Only had the pleasure of staying here for one night, but as with all the ITC hotels I have stayed in, everyone was friendly and helpful..

The rooms were spacious and very clean.

We ate in the hotel that evening and had a selection of sushi, which was lovely, we were celebrating a birthday that evening and they made the evening extra special.

The hotel is a little way from the the sights - short cab ride its well worth to sometimes escape and be in a relaxing environment..

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  By staceyfis... on Jun 06, 2009

Stayed at Maurya hotel for 2 days. On my arrival day, I had some time over and could enjoy the pool. Very good service and friendly staff. On one night, I needed cash for the day after and reception send their car to take me to nearest ATM. As a single woman traveller, the transfer to airport was complementery. I had a room on Star Guest Prefered Floor -Room 1505. Very interesting painting in the main lobby. One thing though which I found strange : when I needed a car for a day, I didn't receive an official price list for car renting....instead the answer was a little bit confused and unclear. The stay was very good overall. But be ready that restaurants in the hotel are quite expensive. I had Lunch Buffet, it was really good, costs 2000INR.

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  By Anne-Chri... on Jun 06, 2009

Just two points to make, great hospitality and good food at bukara.

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  By Deepdarsh... on Jun 06, 2009

The ITC Maurya has all the facilities (gym, pool, spa) that you will need to feel comfortable. Rooms were very clean with excellent attention to detail. Business center offered free internet use. Internet in rooms was expensive but inline with other 5-star western hotels. Food in hotel is excellent. The restaurants here are well known and local wealthy Indians dine and party here. Bars are supposedly well known but I didn't go to any of them. Pool is nice and you can swim laps. Gym is excellent and the spa looks great as well.

The only problem I had was that some of the staff weren't as friendly and helpful to my wife and I because we were not business folks, but travellers dressed in casual clothes and sandals. The travel desk wasn't particularly helpful when we needed to get a train and they told us that they'd call the bus station for a bus schedule but they never did.

The only other thing I was annoyed of is that the hotel taxis will try to tout you. They don't like to make one way trips so they will try to tout you and ask you if they can stay and wait for you at your destination. Often times, it's just cheaper to walk onto the street and grab and auto rickshaw.

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  By rachmak on Jun 06, 2009

I am frequent traveler to Delhi and had the opportunity to stay at this iconic hotel. The rooms are fantastic. the re-done bathrooms with clean lines are nice. the modern looks make it truly on par with any other 5 star hotel room across the world.

The food is expensive ( no surprises there huh ?) but they do have good room service and I was also offered free breakfast for some strange reason. :-)

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  By matrixguy on Jun 06, 2009

Clearly, this is one of the most happening hotels in India, Speedy, efficient service. Great location in the Diplomatic Enclave. Terrific food and theme restaurants. A great coffee shop.

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  By AmHa on Jun 06, 2009

The best part of my stay at ITC was that they never let me feel that i was away from my home and looked after my comfort

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  By Farrhan on Jun 06, 2009

It was offical conference organised by my organisation which included introduction to PDMS etc. It was a full day conference with deligates from wide variety of industries. I had a very delicious indian food. Overall Wonderful day's stay at sheraton.

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  By nkhattar on May 05, 2009

The hotel was classy and the service was excellent. the highlight, of course, was the food at Bukhara and Dum Pukth. Seems like ITC Maurya is 'the' hangout of celebrities and VVIPs in New Delhi. The only disappointed was an extra bed that we had asked for, which collapsed in the middle of the night while we were sleeping.

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  By AnirudhKa... on May 05, 2009

An awesome Mughal Experience... This is what I call Dining in Style... The food tastes so delicious here at this restaurant that people should be careful not to eat their own fingers!!

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  By Shreyas24... on May 05, 2009

It is one of the most comforting hotes with nice rooms and excellent food. It always nice to come and visit the hotel

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  By Riddham on Apr 04, 2009

Stayed here one night for business in the Towers section of the hotel. Room was nice with all the amenities. Tried to book a round of golf in the few hours we had through the concierge and were told that one course was booked and the other was closed. Enjoyed the Dublin Bar happy hour with co-workers from 6-8 PM. They kept on serving free onion rings, chicken fingers and nuts. Also, my co-workers and myself were not charged for any of the drinks. Never got the final word on that, but did happy hour mean free drinks from 6-8PM? Lastly, had dinner at Bukhara and have to say it was well worth it. Everyone will tell you this is where the Clinton's ate when they visited the hotel and if I remember correclty they even have some type of "Clinton" special. I would reccomend reservations because my group had to wait about 30 minutes on a weeknight at around 8:00 PM (after happy hour of course). My biggest complaint was the gym, if you want to call it that. They must have been renovating because it was a handful of cardio machines and a tiny amount of dumbells crammed into what looked like a renovated hotel room.

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  By dcfreqfly... on Jan 01, 2009

Stayed at the Executive Level in a newly renovated room.

Good size room with stable internet connection. Nice bathroom with a glass separation to the bedroom.

Very nice touch by room assistant who added personal touch to housekeeping.

Breakfast buffet (incl. in rate) offers good choice in Western and Indian food.

One point I like about this hotel is that I do not have to hail a taxi and travel around to have my favorite meal downstairs at Bukhara.

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  By srhmmj on Jul 07, 2008

I stayed at the ITC Maurya a couple of times in May '08.

The welcome was very good, as was the check in. The room was small but otherwise was very good indeed with a superb bathroom and walk in "wetroom" type shower. Being somewhat of a 'gadget nut', I was impressed by the amount of thought which must have gone into equipping, furnishing and decorating the rooms. The remote control for all the lights was a nice touch, as was the plasma tv. There is a separate floor which is exclusively for single female guests so they can feel more secure in their rooms.

Breakfasts could be taken in a number of different locations in the hotel and all were excellent.

The public areas in the hotel were in many cases, sumptuous. There is a very nice outdoor pool, a superbly equipped business lounge and an up-market shopping mall in the hotel itself.

The only bad thing was the cost of eating and drinking at the hotel. The 'Dublin bar' was the obvious choice but even during 'happy hour' where drinks were half price, they were still eye-bulgingly expensive. After 8PM, you needed a second mortgage to be able to pay the bill!

The other slight problem is that the hotel is not an easy walk from any other shops or restaurants although we did eat away from the hotel wherever possible.

On stepping out from the hotel, I was invariably pestered by taxi drivers and 'tuc tuc' (motorised rickshaw) drivers. They did not seem to understand the concept of going for a walk and were typically agressive and pestering with their touting.

All in all a superb hotel although expensive by any country's standards.

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Rating

  By Gastropod on Jun 06, 2008

Stayed for 1 night in the hotel for a recent business trip. As it was a last minute booking, I have no choice but to book directly from the hotel and was booked in a deluxe suite paying a hefty USD630 per night. Definitely the most expensive hotel I have stayed in!!!!! Then again hotels in India are never cheap which is a sharp contrast to the poverty scattered in the city.......very ironical indeed

Arrived late in the evening and did not really get to enjoy the hotel as I have to check out at 6:00 am the next morning without having to enjoy the breakfast. Check in was prompt and upon entering the room, was impressed with the size and the great comfort the room offers. There is a living room which is separated from the bedroom, the bathroom was spacious with the cabinet located in the bathroom. There are 2 LCDs TVs in the room which is a thoughtful gesture and was equipped with a good working table which is important for business traveller. Internet access was expensive though compared to other ASEAN hotels. The bed was comfortable and the nice gesture of having scented oil to soothe you for a relaxing rest in definitely well thought of.

While I did not get to enjoy the breakfast,had dinner at the cafe with my agent and this buffet dinner is very expensive at more than USD60 per person. The spread is not very extensive compared tp what I see in Singapore and definitely not worth the price. Perhaps it was a Saturday, the dinner was more expensive. As we were lazy to venture out of the hotel for dinner and guess buffet is the only choice as we are undecided on what to have.....All I would say is that it's a wrong choice and would have tried other restaurants in the hotel given that there are many other options.

The other negative feedback I had about the hotel was its extremely slow checkout and poor service rendered by the staff who has checked me extra for the amount which I have already paid in cash. If not because I was observant, I would have been charged twice. Furthermore, with the rates for deluxe suite, was told it would come with complimentary airport transfer during check in but was told this is not offered at checkout ....definitely another brickbat for the hotel.....

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  By The_Trave... on May 05, 2008

Stayed at this hotel for 3 weeks in September of 2007 for work. Room was not very large but sufficient for one person. The hotel staff was very nice and were very eagar to help. There are several restaurants in the hotel. Dublins is a Irish bar which turns into a club at night; a nice place to people watch but the food isn't terrific. Bukhara (which is one of the top restaurants in Asia) is a must for Indian cuisine. You can order their food up to your room or you can dine in. Dum Pukht is another restaurant which is you should dine in. The food was excellent but it is very bright inside the restaurant. I liked the Westview restaurant, you can pick out the food that you want and they will cook it right in front of you. The pool was nice, it wasn't very crowded and the water was warm at that time of year. I wouldn't recommend swimming at dusk because bats occasionally dive bomb the pool. I liked the hotel but it was isolated in the diplomatic enclave and you need a driver to take you around. It doesn't compare to a Ritz Carlton or a Four Seasons but it's one of the nicest hotels in India.

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  By mauriciog... on Feb 02, 2008

We stayed here twice each for one night during out stay in India. This really is a first class business hotel. I booked using Starwood points. My first room was very small and cramped but I was upgraded for my second room to a much larger room with a seating area and huge bathroom.

We frequented both bars in the hotel. The Irish themed bar was dark and dingy but surprisingly appeared to be the more exclusive of the two bars. I preferred the golf bar which was just like any other business hotel bar to be honest.

I found the concierge most helpful and they were able to track down an India cricket t-shirt for me and have it delivered to the hotel.

The best part about this hotel however is the Bukhara tandoori restaurant. Voted one of the best restaurants in the world I ate there twice and on each occasion found the food to be incredible. Go for the raan of lamb, you will not regret it.

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  By mullarted on Dec 12, 2007

Stayed here for a week for business. I was told my room was upgraded at check-in. On the fire escape map, it did seem that my room (in Tower 1) was indeed a bit larger than others.

My room entrance leads to a small hallway that opens to a bathroom and closet area. The bedroom is separate. The room is extremely spacious and modern. In fact, it's one of the nicest hotel rooms I've been in. There is a flat panel TV (37 in?) and several English cable channels were available (HBO, CNN, BBC, Bloomberg, Travel, National Geo, etc.)

The breakfast buffet (included with room) is really good. Great selection (Indian and Western). It's hard to not find something suitable. I was afraid of getting stomach bug, but that never happened eating in the hotel.

Service is excellent all around. There was a fruit plate in the room that's replenished daily. Chocolate is provided on some days. The linens and towels were always fresh and newish. The front door staff (in white traditional uniforms) were always cheerful and ready to help.

Check-in was a bit chaotic. There were a lot of people working behind the counter, but one would pass me to another. Other customers were cutting in to speak to the employee who is in the process of working on my check-in. I'm used to a more systematic approach in other hotels.

Only a few downsides: 1) my air-condition stopped working and had to lose an hour of sleep while someone fixed it. 2) Banging noise on the morning of my last day, which I intended for sleeping late to recover.

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  By mmyk72 on Jun 06, 2007

needed an extra night in delhi and the Hyatt staff booked me in here

Great result - stayed on the refurbed 4 th Floor -

The Bakhara restaurant is in the top 35 restaurants in the world - and superb

the tandoor lamb is fantastic -


Great room - nice environment - staff very helpful -
would go back !

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Rating

  By Kski on Apr 04, 2007

In the winter of 2005-6, my wife and I stayed at the Maurya Sheraton on 3 separate occasions; twice in the Tower section, and once in the Club section. The Club was a bit cheaper ($275.00US) and we were lucky to get the newly renovated 12th floor. The first room we were given had the smell a freshly smoked cigar so we, being non-smokers requested and were given another room which was across the hall and had no odor. The room was on the small side, but very nicely appointed with great lighting which could be controlled from a panel next to the very comfortable king size bed, a huge flat screen TV with tons of channels and great sound, and a modern frosted glass bathroom. Room service was a bit problematic on this side of the hotel, and was very expensive. We had a tough time getting good indian chai! No excuse for that!

The other times we were in the Towers section. It cost about US $325.00. The room was nice, bed was good, regular TV set. The bathroom had a mouldy odor coming from the drain, and although the staff tried, it could not be eliminated. There is no heat in the rooms, only air conditioning, but in January in New Delhi, it can get quite cold, and the room was a bit chilly. The best part of staying at the Towers is the butler service. Shortly after check-in, an immaculately groomed uniformed young man arrived at the door and introduced himself as our butler. Being regular Americans, we had no experience with butlers, but Chander took care of us in ways we had never known. He made the best tea we had in India, brought delicious juices, extra fancy shortcake cookies, helped our in-room meals, and offered to help with packing and anything else we might want! When my wife had a migrane headache, he made special ginger tea and gently put it by her bedside. It relieved her pain quickly, even after medications failed! He spoke very good English, and was interested and conversant without being overbearing and seemed to instictively know when to tend to us and when to leave us alone.

All thee times we stayed at the Maurya Sheraton, we were promptly picked up at the airport in a new car with uniformed and polite drivers who drove the car nicely. The staff, while occasionally stiffly formal, did do their best to make our stay memorable and pleasant.

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Rating

  By tablawiza... on Aug 08, 2006

出張で一泊しました。ビジネスマンが中心で、観光客はあまり見当たりませんでした。
(シーズンオフだったからかもしれませんが。)

レストランが充実しており、朝食のみならず夕食(ちょっとお値段が張りますが)も、
インド料理が大変美味しかったです。
部屋も清潔で快適ですので、多少お金を出してもしっかりとしたサービスを受けたい方には良いかと。

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  By MMCyclist on Sep 09, 2011

Questo hotel d'ottimo livello, e' situato ai confini di una vasta area verde, nella zona delle ambasciate e della residenza di Sonia Ghandhi. Inserito in un giardino tropicale ricco di fontane, offre agli ospiti una grande piscina ed un discreto fitness centre. Ricca la colazione a buffet ed i quattro ristoranti tipicamente orientali: due indiani, un cinese ed uno italiano, gestito dallo chef Billy Marchetti. Molto raffinata e gradevole, dopo un tour nella caotica Dheli, l'accoglienza dei due baffuti sick in costume tradizionale all'ingresso, che ti aprono la porta ogni volta che arrivi o riparti. Per il massimo del relax e del confort in Dheli, e' sicuramente la miglior soluzione alberghiera.

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  By ettorer on Jul 07, 2011

Ingesamt fanden wir das ITC Maurya ein sehr gutes Hotel. Die Lage ist im Diplomatenviertel relativ ruhig und grün. Mit dem Taxi sind Sie ( schnell nicht immer ) aber doch billig wohin Sie wollen. Die zimmer sind schön und sauber. Die restaurants im Hotel sind gut, aber für indische Verhältnisse viel zu teuer. Das Frühstüch ist zwar reichhaltig aber für meinen Geschmach nicht so besonders. Auch den Pool Bereich fand ich nicht schön . Alle Gäste die den Hotelgang entlang liefen konnten einem beobachten, keine schattigen bäume und viel zu waremes wasser. nun ja!
insgesamt würden wir das Hotel empfehlen können.

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Rating

  By admuc25 on Jul 07, 2011

Vorweg: Wir hatten ein unangenehmes " check out " ( davon später ), trotzdem versuche ich eine objektive Bewertung. Das Hotel liegt im Diplomatenviertel, ruhig und grün und ist mit dem Taxi gut vom Flughafen zu erreichen. Der Empfang war nett aber langsam. Das Hotel elegant aber sehr sehr betriebsam. Als SPG platinum Member hatten wir ein upgrade in eine kleine Suite. Das Zimmer war sehr schön , sauber ordentlich und ruhig. Top! Auch der Zimmerservive war gut. Die Restaurants ( auf die man eigentlich angewiesen ist da es in der nähe nichts gibt) sind gehoben...die Preise für indische Verhältnisse auch. Das Buffet Abends kostete ca 45 Euro, es war gut aber 30 Eur hätten genügt. Der Pool war ganz o.k. aber das wasser viel zu warm...keine Abkühlung.
Insgesamt ein schönes Hotel, Zimmerpreise fanden wir auch in Ordnung, das "Elegante" für meinen Geschmack etwas aufgesetzt. Insgesamt hätte ich das Hotel jederzeit empfohlen!!!!
Wenn nicht folgendes passiert wäre:
Als SPG Platinum Member haben wir in allen SPG Hotels Internet frei. So stand es auch auf der Internet-Seite des Maurya. Beim einloggen sahen wir verschiedene Optionen...schnellere Geschwindigkeit usw. . Wir wählten natürlich die beste Option..es war NICHTS mehr erwähnt von Gebühren / Bedingungen etc.
Beim auschecken waren dann ca. 4500 INR ( ca 100 $ ) auf der Rechnung. Angeblich die Differenz zwischen dem kostenlosen einfachen Internet und unserer gewählten Luxus Version. Natürlich sagte ich dass ich nicht bezahlen werde....ein sehr unfreundliches gespräch begann indem ich kein nettes wort keine entschuldigung keine wiekliche erklärung hörte. Für mich heisst "fkostenloses Internet" eben KOSTENLOS!!! Dann wollten Sie mir die Hälfte der gebühren erlassen...aber auch da weigerte ich mich zu zahlen...der front desk Manager war unhöflich und frech!!!
Erst nach einer Stunde waren Sie bereit die gesamten Kosten von der rechnung zu nehmen. Ein LuxusHotel das sich so benimmt sieht uns jedenfalls nicht meht.

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Rating

  By pearkitte... on Jul 07, 2011

とても立派なホテルなのですが、何より圧倒されるのは、エントランスを入って直ぐに"CHAITYA HALL"という名の3000sq ftの吹き抜け空間があり、その天井一面に"The Great Procession"と題された絵が描かれています。
この作品について、作者のKrishen Khannaから以下のコメントが壁面に記載されておりました。
"This is a continuous procession with no beginning and no end. If you look carfully you may find yourself in it..."(これは始まりも終わりも無い連続した行列。注意深く観ると、そこにはあなた自身がいます、、、)
芸術家らしい発言と言いますか、何とも言えませんが、この絵は本当に迫力があります。

45

Rating

  By lukeworld... on Dec 12, 2010

もしかしたらシェラトンに共通して言えることかもしれませんが、
私が泊まった時はツーリストはあまりいなかったです。
つまり、静かに過ごせるということ。これは良かった。

全般的に食事等の値段は相当に高いですが
(サンドウィッチが1000円超、とか・・・まあ高級ホテルですから仕方ないですが)、
宿泊料相応のサービスはありますし、バー等も含めて複数あるので数日滞在しても飽きません。
部屋は清潔できれい、特にアメニティは上質の物で揃えられていました。

45

Rating

  By on Aug 08, 2009

数泊しましたが高級ホテルとしてまったく問題が全くありません。宿泊時は快適に過ごすことが出来ました。しかしチェックアウトの時、清算書を確認すると宿泊料金1泊あたり7800ルピー(約15600円)に対し2500ルピー(約5000円)の宿泊税が加算されていました。フロントの方に”宿泊税が高すぎないですか?このホテルの宿泊前に同じITCグループのシェラトン ニューデリーに宿泊していましたがこんなに宿泊税は高くなかったですよ。”と言いましたら”これが決まった金額です。”とあっさりと言うので、納得は出来ませんでしたが税金ですしそうなんだろうと思い支払いを済ませました。デリーの空港で一応ITCマウリアから予約時にメールでもらった予約確認書を確認したら宿泊税は12.5%とかかれています。宿泊税は1泊あたり2500ルピーではなく975ルピーでなくてはいけないはずです。しかし予約表には”税金At Rack Rate 12.5 Percent Per Room Per Night Not In The Rate”宿泊税は宿泊料金にではなくラックレート(ホテルが決めている公式な価格)に対して宿泊税を加算します。”と記載されていました。ということは公式な部屋の価格は20000ルピー(約4万円)でその価格に対して12.5%の宿泊税が加算されたということです。私の宿泊料金の3倍近いホテル希望価格に対して宿泊税12.5%2500ルピーを加算しています。こんな宿泊税の加算をされるのは始めてです。(ホテルに年間100泊以上していますが初めてです。)当然このホテル希望価格のラックレートである20000ルピーというアナウンスは予約確認書にはありませんしチェックアウト時にも説明されていません。これでは1泊いくらと記載されていても宿泊代金の総額がまったく判かりません。インドだから・・・ではないと思います。ITCグループ(ITCは80以上のホテル経営だけではないインドの一流企業です。)の経営している一流ホテルが意図的に行っていると思います。ちなみにITCマウリアに宿泊する前日まで宿泊していたITCグループのシェラトン ニューデリーでも1泊あたり7000ルピーに対して21.4%にあたる1500ルピーの宿泊税が加算されていました。(こちらは割増額が8.9%しかなかったので気がつきませんでした。笑)他に泊まったデリーでもムンバイのホテルでもITCグループ以外のホテルでは普通に宿泊金額に宿泊税が加算されていました。インドでのITCグループには好印象を持っていましたので非常に残念です。今後ITC系を利用することはしませんが、インドではこんなところにも注意をしていかないといけないのかと驚いています。日本の弁護士に話をしたらめんどくさそうにインドの税金のことだから・・・と言われています。(笑)今後インドへ行かれる皆さんの参考になればと思います。

45

Rating

  By ホテルはよくå on May 05, 2009

We called ahead to confirm our reservations and also requested reservation for their buffet lunch at Pavilion. They confirmed our reservations and said, there is no need to have reservation for buffet lunch. We got there around 2 PM and the check in was the slowest we have experienced. After check in at 2:30PM,- we were tired from our travels and very hungry. so, we went straight to lunch. Guess what- they didn't have a table and they asked us to go other restaurant which was set to close at 3PM! No body seems to care!
It seem that ITC Maurya is big and they don't care about their guest.

35

Rating

  By G2Travel on Sep 09, 2011

The hotel is good but I didn't find it as good as during my last trip 2 years ago. Bathroom would need some lift (specially the bath tube and I don't like at all the anti slippery plastic carpet in the bottom of the bath tube). No good isolation between rooms, you can hear quite well when someone is talking in a neighbour room. Internet didn't work well at all - on off every 5 minutes! I claimed at the reception and they gave me 50% discount. Breakfast was ok. Seemed like they have added some other pool but had no time to investigate this further.
Very busy hotel. Located in the area where the embassies are, very green and very quiet.
Count good 5 hours to drive to Taj Mahal (one way). Worth the effort!

35

Rating

  By Anne-Chri... on Jul 07, 2011

I booked a prepaid room (10800INR per night) via www.spg.com. Room rate did not include taxes (10%+0.62%). When I checked out I was a bit surprised not to get the final room bill. Later I wondered the extra cost charged from my credit card. Hotel did not answer to my queries about the bill. Only after contacting spg customer service I got the final bill. Charged room tax was 13.5% instead of 10%. After several emails they claimed that 10% tax was charged from "published room rate (18000INR)". However during the booking procedure there were no indication about such rate.
This was nasty episode that left me feel cheated, and ruined my loyalty to the spg hotel chain.
The pool was under renovation during my stay.

35

Rating

  By Traveller... on Jul 07, 2011

Based upon the recommendations of colleagues, I stayed at the ITC on a recent business trip. I continue to search for a Delhi hotel with modern, fairly large rooms and the ITC was my latest sample. Sadly it came up short.

Firstly the room was fairly small with tired furniture. Bathroom borderline 3/4 star. Bathrooms with shower curtains are not 5 star. Finally my room was adjacent to a 3 metre satellite dish. This didn't make me feel entirely comfortable.

Bar closed at midnight. Coffee shop looked a little grubby so I passed on a late night snack.

Breakfast next day was reasonable but nothing special.

As I was staying in Delhi for 2 nights I decided to check out early and try out a hotel I have been meaning to try for a while - The Grand. See separate review.

All in all the ITC was reasonable but in my opinion no better than Taj or Oberoi.

35

Rating

  By SonnyCroc... on May 05, 2011

Big Indian Wedding trip. The hospitality was great. But the hotel was stuck in the 80's since my last trip in 1986!! Except for the flat screen tv! Same fixtures, same bathrooms, similar rugs!! Almost like a time capsule from the 80's. Even the re-named bar and erstwhile nightclub has changed just a tad bit!!

35

Rating

  By rpc090764... on May 05, 2011

Focus on variety of food, added the indian food specially the vegetarian. Besides this advice them to add more continental food in their menu. I have found this hotel the good value for money and advice others to visit this hotel once.

35

Rating

  By cssachdev... on May 05, 2011

I have stayed here before, but this time the experioence was not so good. Had to remind more than twice for room service,newpaper etc as i felt more attenetion was given to "so called" importnat guests!!!

35

Rating

  By kaustav23... on Apr 04, 2011

Stayed a week. Was given an upgraded room as spg gold member, although I am not sure what was 'upgraded' about it as it seemed fairly standard, functional 4/5 star city hotel room.

Plus points were excellent housekeeping, pretty good breakfast selection and security. Personally I dislike being confronted with police carring automatic weapons in the hotel lobby and similarly tooled up soldiers at the front entrance, but I guess that's a fact of life since Mumbai. All bags are screened at the front door, although a more thorough check of cars entering the hotel grounds (as they do in Bali hotels) might be more effective than allowing cars laden with large unopened boxes in their boots being waved through.

Ate once at Bukhara, having eaten there on several occasions on previous visits. My Indian colleague and I were very disappointed with quality of food. and left most of it uneaten. It was atrocious value on every count. Numerous world leaders have eaten there, apparently. QED.

The spa is effecient. Steam room and sauna are a welcome retreat after the heat and dust following days out in Delhi. Bizzarely the showers are located in the 'dry' area away from the steam/sauna/spa bath so the floor becomes slippery and dangerous. The attendants refuse to lay towels down on the floor to mitigate this, instead insisiting that guests dry themselves before entering the wet area. Go figure! The place has had a makeover since my last visit, the price of a massga being substantially increased to close to 5000 rs/hour. It's now got scented candles, petals in bowls and pling pling plong ambient music, although this doesn't really add to the 'experience' for me.

There is an unpleasant and intrusive smell of raw sewage around the pool area. I imagine this is part of the hotel's commitment to being 'green' - using waste water to irrigate the garden beds that surround the pool. The pool service itself is focused on record keeping / form filling of pool users rather than on providing poolside snacks/drinks. On the plus side, If you can deal with the smell, the pool is a generous 20m+ metre size for laps.

You need to log onto the internet in the room by cable in order to access the wifi (at additional charge to in room cable connection). This means that it was impossible to access the internet on my I Pad. I didn't find the internet provision especially business friendly for that reason, also costs border on gauging when you're already paying 11,000 rs a night.

The hotel could use a makeover of the bars. The choice is primarily a airport style 'themed' golf bar or a 'themed 'Irish' bar that would reminds me pubs in Birmingham, UK in the 1980s. Prices are typical for Indian hotels so make use of the two hour free booze 6-8pm window if you fancy an evening drink and get the inclusive package.

Bed was comfortable and generous amounts of toiletries in the bathroom. Sleep was only disturbed on one occasion when the hotel workers were disassembling some marquees/ scaffolding at 3am. Management might want to consider doing this sort of work when people weren't trying to sleep to avoid awakening guests in the middle of the night.

I booked through SPG which had a the best available rate I could find.The hotel is popular with airline crews so I imagine there must be significant corporate discounts available that might mitigate the shortfalls in value if you are paying full whack.

35

Rating

  By lighthous... on Apr 04, 2011

I staid at The Maurya hotel for three nights, the purpose for being in New Delhi was two fold, to visit with a software company plus be a tourist for two days.

The lobby area of the hotel is of course very impressive with marble floors that are typical throughout the hotel, be careful if walking in leather soled shoes!
The bedroom was first class, large (Maurya Chamber), beautifully appointed with a lovely colour scheme. The bed was very comfortable; that, together with the pillows of my choice and the quietness of the room resulted in my having the best sleep(s) I have ever had in a hotel room. The chamber man who took care of the room did an exemplary job.
I ate in three of the restaurants; “The Pavilion” is what you would expect of a five star hotel, likewise for the service. “The Bukhara” and “The Grill Room” were both a disappointment for me however.
“The Bukhara” is more a matter of ones taste in terms of food and ambiance so I will not make further comment, the “Grill Room” however demonstrated very poor service and the food way below par.
I was feeling hungry so arrived at the Grill Room restaurant, right on time at 7:00PM, only to be told to come back in about half an hour when they would be ready. This I did and was taken to a table where I sat for 20 minutes before realizing I was supposed to help myself at a buffet and pick the meat that I wanted for the main course. I had no idea of the procedure for this restaurant so it would have been nice if someone had taken the time to explain to me, when I was seated at my table, as to what to do.
After I had helped myself at the buffet, and chose the meat to go with the main course, it was necessary to call a waitress over to order a glass of wine.
The chef came over soon after and asked if I would like to have the meat I chose grilled, I said yes. I was not asked how I would like the meat cooked, I like my meat to be cooked medium, to my surprise the meal was brought to me without my ever being asked how I would like it to be cooked! The presentation of the dish did not look appetizing.
Overall, the Grill Room was not a good dining experience, a pity since the décor of the restaurant is very nice indeed.
The Dublin Pub seemed kind of dingy to me and after a walk through I decided not to stay, I did this for two nights in a row – same impression, very few people use the Dublin Pub!
If you were in the market for a nice suit or Mont Blanc pen set, then the “Shopping Arcade” may be of interest to you, I would have settled for a humble shop that sold news magazines and sundry items.
If you are in New Delhi strictly on business with security being paramount then the Maurya hotel may be a good choice for you; if you want to mix pleasure with business I would look for a place less pretentious and closer to other activities.

35

Rating

  By NormD on Jan 01, 2011

This is a pretty good hotel. Location is pretty central - access to all parts of city virtue of being in the middle. No metro stations though, so you'll have to cab it - easily 20+ minutes to CP or Hauz Khas; 25+ minutes to gurgaon, etc.

The lobby is huge and a zoo. Because of winter season, there is always a wedding function or their retaurants are packed with locals. So if its a serene, quiet ambience you're looking for, this ain't it. This is a business hotel. Its got great restaurants - buffet breakfast again a zoo, but very high quality. Gym is functional, spa smelt good (I didn't try it).

I had a great 3 day stay, but when I checked out, I felt a little fleeced - Internet charges were added even though I'm a Platinum SPG member - I complained, there was back and forth - managers had to be involved because front desk just can't make any executive decisions - finally got sorted. Then, I find out that I have to pay taxes (VAT) not on my contracted rate, but on the RACK rate; Furthermore, I have to pay taxes on a Rack rate for an upgraded room (I'm platinum - I always get upgraded). I thought this was sneaky, cheap and completely unprofessional. I couldn't be fussed disucssing this with the incompetent front desk chek-out cartoons - it would've been too much brain damage.

Wisen up, ITC. Come join the international hospitality sector in the 21st century.

What a marvellous stay ruined by twits.

35

Rating

  By GlobeTrot... on Jan 01, 2011

good hotel have seen.they provide very good facility to there customer.they are very clean and very cooperative.” as there is good food, must try lunch buffet. spacious room.
The Hotel has a very good ambience

35

Rating

  By rtutryuy5... on Dec 12, 2010

I went to Delhi for a business travel and opted for this Hotel because it was very near to my client's location and I had to travel to my client's place daily for almost 15 days.Since this Hotel was at walking distance, this was the only advantage I got otherwise rest all of the facilities were too basic and average. The food was also average, staff had difficulty in understanding the Hindi. Average experiance.

35

Rating

  By rohitmonu on Oct 10, 2010

Great hotel auesome food and restaurants. Service pathetic. Average employee has worked over 15 years here. That usually should be a good thing. here they'v behave they'r doing you a favour. Start with housekeeping and the so called "welcome assistance" - called at 7 pm for turn down service (which for some reason they forgot). She said right away. I stepped out and came back at 10PM and no housekeeping. Called them back and welcome assistance says "No problem Ill send someone right away" . Problems only mine. Lets take the bar as another example - step in there around 7 ish - the entire staff is there around the billing counter andthe phone and saying your room number aloud to find out who's entitled to free drinks upto 8 pm. Once you see the list of drinks they offer in the free drink hour - thats another joke for a hotel of this standard. Hand on its not over, the bar guys then (especially the manager) starts to use the phone at the bar as his personal residence phone and starts to make personal calls speaking really loudly (discussing his or his neightbours child's admission to some school). The othe rbar men and the waiters alsos decide to chip in separately with each other thinking the bar is the staff dining room. For a hotel with such repute and the price they charge - unaceeptable.

35

Rating

  By Amits on Jul 07, 2010

I have stayed several times in this hotel and each and everytime unfortunately the guys and girls at the reception just don't seem to be able to prepare an invoice upon check-out. Worse, when they finally have one it is an entirely wrong one! No worries, you wait another 10 min. and again a wrong one.....same procedure as last year. No one seems to understand you. After the 3rd and 4th version I asked them to just send me the correct version via email. Today, two weeks after my stay and after several phone calls and emails I finally received the invoice. Pfffff........

35

Rating

  By Vielflieg... on Jun 06, 2010

I checked in late at night and got my room key card very quickly to enjoy my first night at the hotel. I couldn't believe that the hotel still had my details from my last stay 3 years ago. My room on the 2nd floor was very enjoyable with a big shower room and a powerful shower in the morning. The room itself is very simple and white with everything you need to enjoy a business week like I had. Large desk with different plugs for your laptop and cell phone. The WIFI is free and you can work your email without any problems. The WIFI is not good enough though to stream YouTube or videos. So don't expect too much from the WIFI in terms of bandwidth.

35

Rating

  By amolyahoo on May 05, 2010

This is my 9th trip to Delhi in the past two years, and I have stayed at most of the 5/6 Star Hotels in the city. Given I am a Starwood fan (Platinum Status), I figured I would give this Luxury Collection Hotel a try.
1. The hotel it self is nice - rooms are good size, clean, and actually very comfortable. Rooms are actually better than the Hyatt, Oberoi, and the Meridian. That is where it stops - the service is terrible (especially in the Pavillion).
2.The food at the other restaurants are average. If you are a western traveler staying for a while - your best variety for food is at the Hyatt.
3.The Spa and Gym at ITC is dark and depressing. They do have a decent weight selection. For a great Spa and good gym - The Oberoi is your best bet.
4. If service is most important to you -- Oberoi hands down.
5. The noise at ITC is terrible. On separate occasions people in our group had to call the manager and ask them to stop hammering at 2 am.

My best khotel experience was at The Imperial, however it is much more expensive than the others. My rankings:
1. The Imperial
2. The Oberoi - only negative is the dated rooms
3. Hyatt
4. Meridian
5. ITC Maurya

Maybe if I am lucky I can stay at the Hotel Aman Palace -- looks amazing.

35

Rating

  By livingona... on Apr 04, 2010

ambience is amazing and service is good....we liked this place..

35

Rating

  By trip036 on Mar 03, 2010

Great cultural expression.Ashoka and Chandraguupta statue are beautiful.I am here for Aiims exam but i saw lal kila and more

35

Rating

  By Pankajmuk... on Jan 01, 2010

Having just got back from delhi and staying in different hotels in delhi { imperial,bristol and raddison} we decided to have a night at the ITC maurya new delhi. the room was so cramp it was the worst room out of all the others we stayed in. there must be better rooms for hotel like this one, some work started in the early hours in our next room and there was banging all night we didnt sleep a wink, tried to phone to reception got no answer and it cost nearly double than all the other hotels. the dublin bar was ok thats all. never again will i stay there staff was ok but didnt offer us a apology, it was the last night of our holiday and the worst.


while we was thererecommended to stay looking back on the holiday i cant understand why i didnt complain

35

Rating

  By inddni on Nov 11, 2009

Stayed for a night and honestly was left a tad bit disappointed. It was alright. The food in the chinese was exp and ok. The room was big but didn't care much for it. Wouldn't return

35

Rating

  By dell89 on Jun 06, 2009

The experience at Maurya was bad to say the least.
It looked like a cheap hotel which hasn't been maintained for ages. The food was pretty good but overall the place was bad.
The cleanliness was not upto the mark.
On the positives, apart from the food, the location was good. It is an ideal place in Delhi.

To the readers, my views may look a bit biased but overall it was not a great place to stay.

35

Rating

  By RSMumbai on Jun 06, 2009

Hotel, stay, food, business facility was good. But the neighbourhood is bad

35

Rating

  By TAN21 on May 05, 2009

On check-in they directed me to a club room which was stinking of cigar smoke. On complaining they shifted me to a non-smoking room, but it was not a club room. I didn't argue with the front desk as the room was comfortable enough. The whole check-in process delayed my schedule by nearly an hour. The room was well-equipped with all amenites.
The restaurants in this hotel are excellent. Ate one night at My Humble House, which is part of the Tung Lok Group, which have many award winning restaraunts in Singapore and Taipei. Great ambience and superb food, but frightfully expensive. A more reasonable option is the West View Grill which had an impressive Grill Buffet, with excellent variety of seafood and meats, besides a decent salad bar. I would probably stay here again purely for the dining options, as this hotel also houses the famed Bukhara and Dum Pukt restaraunts, the best known Indian restaraunts in India.

35

Rating

  By divend on Apr 04, 2009

I love returning to Delhi and always find it a challenge to find a suitable hotel, with good value and location. On a business trip in end Sep-Oct 2008, I had to stay in The Murya for multiple reasons. One thing during my entire stay remained a constant and that was the matchless South-Asian hospitality that began with the chauffer-drive from Delhi airport (DEL) and then on to a warm traditional welcome in the hotel lobby, check-in and right thru to the check out that included a goodbye present and a voucher to use the ITC lounge at DEL. . Not to miss out on the excellent service provided by the concierge, breakfast buffet & beauty salon staff! Apart from some general information issues when approaching staff (maybe because a lot interns are probably working on some shifts) my stay remained hassle-free.

Upon first impressions one is quite impressed by the dominating and eye-catching mural painted by renowned Krishen Khanna on the domed-ceiling of the lobby. However the rest of the interiors are a bit dated except from a few upgraded floors. I stayed in an Executive Floor room which I assume was their entry level room. Had no issues with it except that it was a bit on smallish side for a week’s stay. Comfort as promised by Starwood properties with a choice of pillows that boggles your senses. Good room service and great breakfast. Although I find the two restaurants Bukhara and Dum Pukht over priced and overrated. Although the food is great! And how can I forget the Sticky Date pudding with butter scotch sauce at the Dublin Bar. Interestingly enough when I had a mid-night raving for the same, the room service staff made sure that although it was not available on the room service menu in the early morning hours arrange it for me...now that is service!

I had a smooth one-week long stay with a truly amazing culinary experience including a breakfast to look forward to and a very friendly beauty salon. In fact I shopped from the little arcade- something I avoid doing at large hotels but I could simply not resist.

The only down-side if on a holiday is the crowded lobby as some airline crew stay there and the hotel also hosts many conferences, seminars as well as receives dignities from around the world. Otherwise contrary to some reviews that consider it over-rated to be in the Luxury Collection of Starwood properties, it is a good hotel mainly because of its level of service.

35

Rating

  By alisasha on Jan 01, 2009

I stayed in this hotel from 1/13 to 1/22/08. I had stayed in the adjoining Sheraton Tower last year but I was not too impressed. This time I was in the main Maurya hotel. I had booked the room on the internet. Booking and checkin were very smooth. I was lead to a very spacious suite which was well decorated and clean. I had put in a request for a quiet room and it seems that they had payed attention to this request. Room was turned over twice a day. Bathroom/showers and closet areas were excellent. Breakfast buffet was included in the price [$450] and it was excellent with a great Indian/Western selection. I have only 2 minor quibbles. 1] The breakfat area got quite crowded and chaotic on occasion. 2] Some construction noises were occasionally heard. Overall I had an acceptable experience. The price is steep but that is standard for top hotels in Delhi.

35

Rating

  By BEAUMONTE... on Feb 02, 2008

Although the hotel is OK (I wouldn't say world class), the restaurant Bukhara, is terrible.

The tiny menu forces you to choose from the limited choices they provide. In addition, the waiters seem as if they have never waitered before, different ones coming to ask for a drinks order and a dessert order twice!

In addition, I complained that their "Rasmalai" wasn't upto scratch and wasn't an original, the way the rest of India makes. The waiter argued that it was exactly as written and I had it wrong. He had the gall to stand there and argue with me...and didn't even take it off the bill, although we stopped eating it after the first bite.

This restaurant is surviving on business travellers with nowhere else to go. Out in the real world of restaurants, their terrible service, average food and expensive prices would make sure they close down fast!

35

Rating

  By rish79 on Oct 10, 2007

Previous reviewers have emphasized that the hotel seems to be overpriced, and with that I am in agreement. While you might expect the hotel to be more impressive, it is simply average by Western standards. However, having emphasized its mediocrity based on western standards, I am told by many that it is one of the best hotels in the city. Moreover, despite the prices, I had no complaints with the hotel.

The room was clean with a very comfortable bed, service was acceptable, and breakfast buffet was serviceable. It is a short (20 minute) drive to the airport for approximately $20/hotel sedan and located in the diplomatic center of the city (i.e., near the foreign embassies). If traveling for Delhi for business you can do a lot worse.

35

Rating

  By Wheaton on Sep 09, 2007

I booked this hotel on their website and stayed for 8 days in Jan. 07. The booking process was not without glitches ,probably because of the fact that I got a room in the Sheraton Tower, located in an annexe of the main Maurya hotel.At $450 a night,it was the most expensive hotel I had ever stayed in.I was desperate to get a room in a hotel in south Delhi and I had very little choice because of the lack of availability of more moderately priced hotels.Also, I had booked the hotel at the last moment(big mistake). Check in was smooth and I was led to a spacious business class room.The big negative about the room was that it was fairly noisy because of ? construction work which seemes to go thru the night.I made a couple of complaints to o avail.However, I was provided with ear plugs,which helped a bit.Also included in the price was a full breakfast at the tower club of the hotel.The breakfast spread was excllent, and I could also order an Indian breakfast,which was also excellent. I also had a meal at the famous Dum Pukht restaurant.On the basis of that experience,I would call it the most overpriced and overrated restaurant in the world.I spent $50 on a meal which I could have had at KFC for $5. On the whole my stay was OK.Most people would rate this hotel a notch or two below the top 5 star hotels inDelhi i.e Taj Mansingh road,Oberoi Mathura road and the Imperial.Would I stay there again?Iwould probably avoid it as it is just not good value for money.5 star hotels in Delhi are taking advantage of the room shortage during peak season.To repeat my earlier advise"BOOK EARLY FOR A HOTEL ROOM IN DELHI."

35

Rating

  By TexasVeek... on Feb 02, 2007

Stayed at this hotel for the 3rd time this year, this time for a week due to a conference at the hotel. This review must be prefaced by saying that most hotels in India don't come up to normal Asia standards for service and quality of staff... so lower your expectations before going!

ROOM
The room I had - in the club tower - was nice and large enough. In previous stays I had substantial elevator noise, but not this time. Rooms were often not cleaned until very late in the day, and one day I had to call several times for service.

GYM
The gym is very limited although there are 2 new life fitness elliptical machines and 3 life fitness treadmills - also new - since last time I was there. It's difficult to work out for a long time as there is almost no air conditioning in the gym.

FOOD
Most of the meals for the week of the conference were catered by the hotel and they were OK for conference fare. The last evening, a number of people from our group went to Bukhara and 100% got sick.

SERVICE
This is where the hotel really falls on its face. Checking in takes 20-30 minutes and it seems like the staff are doing it for the first time, every time. There is no record of my guest history from this hotel despite previous stays nor of my preferences recorded through Starwood, of which I'm a gold member.

Checking out was not possible as I left early in the morning and the hotel seems to shut down their computers from about 4 am until 7 am. I had to email/call the hotel 6 times to get a copy of my invoice... took 3 weeks to get it, and only the General Manager was able to assist.

What hotel is better in Delhi? I'm not sure, although the Taj is pretty consistent. I won't stay at the Sheraton again if I have a choice.

35

Rating

  By j88981467... on Dec 12, 2006

Over the last year, I've stayed at the Maurya Sheraton 5 or 6 times, last month being the most recent visit. The hotel is very consistent, but not quite what you'd expect from a Sheraton.

The Hotel Itself
The hotel is really three connected hotels - the Executive Tower (standard rooms), the Club Tower (nice), and the ITC One Club (very nice). Rooms in the executive tower are very small, and were noisy during my last visit due to construction, and even though management said that they would quiet down, they never did, and my room was changed twice before I found quiet.

The Club Tower is nice and has an exceptional executive lounge with good service, nice snacks, and a very good breakfast. The ITC One Club is amazing - gorgeous (and spacious!) rooms, a private lounge, an in-room massage chair, and personal service is nice. The ITC One Club has a nice lounge with very good service - ask for Sandeep, one of the best waiters/bartenders in India.

Checking in is a pain as all guests are first directed to the main desk, and those who have been upgraded are dragged to another check-in desk by an over-anxious bellhop. If the hotel knew what they were doing, they would have one check-in desk for all three....and not nearly as many bellhops.

Food and Beverage
The Maurya is home to the top restaraunt in Delhi - Bhukara. Though the waitstaff there are terrible, the food completely makes up for it, and dinner is delightful. Be sure to befriend a bartender at the Polo Lounge or make reservations a week in advance if you want a shot at a table.

The Dublin bar is fun, but they have trouble admitting they aren't a nightclub, and so they play very loud music. Try the homemade Bailey's...very good.

The 24 hour cafe has good food, but the service is very slow.

There are a number of other choices in the hotel, but these are the ones worth highlighting.

Car Rental
The counter at the hotel, run by Travel House, provides pathetic service at sky-high prices. You're better off getting a car from a car rental company (like Avis or one of the local chains) than the hotel. I've had several drivers over the last 6 months, and they have all lacked knowledge about how to get around Delhi, insist on taking passengers to emporiums and tourist traps, and tend to have exceptionally poor english skills.

Summary
Overall, this hotel is nice, but there are far better options for the price in Delhi. Try the Taj Palace next door or the Shangri-la near Connought Place for a better experience for a comparable price.

35

Rating

  By bohlia123 on Nov 11, 2006

This hotel was excellent in some areas and unsatisfactory in others. The service was impeccable. The hotel staff will cater to your every need. Most of the staff you will encounter speak English and are very polite. The buffet breakfast is one of the best I've ever had.

On the other hand, they are doing construction at the moment. It is incessant. Supposed to stop at 7pm, but that's not true. And that doesn't help when you're jetlagged and sleeping at odd times either. I moved to 3 different rooms in 3 days firstly due to the noise, then the bed being unbearable. Overall, a decently solid stay. Worth the money? Not sure about that.

35

Rating

  By dc_gooner on Oct 10, 2006

This old hotel is probably in the news for the heads of states staying in , probably due to the proximity to the 'safe areas'.Period.

I found it to be in dire need of a renovation and more comfortable beds as in the Shangri La me & my wife absolutely loved on our trip in Jan.

35

Rating

  By therefore... on Jul 07, 2006

I stayed at the Maurya for 3 days in early March '06. While certainly comfortable, I would not give it more than 3 stars. The staff was friendly and helpful, sometimes too helpful. It gets a little tedious having a bellman wrestling your briefcase out of your hand, but I guess it's better than being ignored. The room was clean and well stocked. The grounds are nicely landscaped. I ate breakfast at the coffee shop and they offered both Indian and western food choices. The food was tasty and plentiful. Like most of New Delhi, short power outages occur often.

35

Rating

  By UglyRedd on Mar 03, 2006

My wife and I stayed at the Sheraton in 2003. The standard room we had was small and cramped, and frankly not worth the money we paid; the rooms on the club floors were far better. The food and beverage outlets on the other hand were excellent, although since you could patronize these outlets even without staying at the Sheraton, this did not compensate for the overpriced room! If only the standard rooms were larger, the Sheraton would offer great value.

35

Rating

  By dbasha on May 05, 2005

Wonderful hotel and cannot fault the location etc however and a big however i am yet after a full calendar month to receive my refund having wrongly been double charged when leaving the hotel.

Despite continuous phone calls and emails the problem has yet to be rectified. Apparently it takes 15 days for the money to be refunded however despite numerous requests over the phone and email i am yet to have in writing the fact this matter has been actioned.

Very disappointing end to a wonderful stay.

25

Rating

  By mugsymugs... on Mar 03, 2011

The hotel was pretty busy and noisy, but we do have to accept this fact.

However there are other details that are not acceptable:

1. Room walls are not noise-prove so I had to listen to people next room talkng and laughing until 2am. Called the hotel but they seemed unable to do anything.

2. Missing TV remote control the first night so I called. In stead of coming up with another remote, the person roamed through the room, loooking at corners, opened cabinets and drawers while my wife is already in bed. I had to chase him out.

3. Next day after house keeping, remote was still not there so I asked the housekeeper to come look for it. He seemed surprise (why, he should have checked before completed his cleaning service that everything is in order, no?). Then he finally found it fallen under the mattress.

4. No one picked up house phone.

5. Lack of procedures and check list. Things are not exactly where they belong after each day cleaning.

6. Complementary warm drink (hot chocolate, milk..) in the evening was great.

7. Windows is very small and the whole hotel should be renovated.

25

Rating

  By Siraveth on Feb 02, 2011

Am I missing something? This is the first 5* I've stayed in near central Delhi but have stayed in both the Crowne Plaza and Leela Kempinksi in Gurgaon, both 5* hotels. The ITC Maurya, in comparison and for the same room rate, is very dated, has unappealing and small rooms and has unattractive hotel bars. In my opinion you cannot even compare the Leela against the ITC Maurya, it is a class above, with the ITC feeling more like a 4* hotel. I've stayed in a lot of places all over the world and this is quite disappointing, it's the dated feel and quality that most lets it down. We only stayed here because we couldn't get into the Taj Palace and Bukara is in the hotel, we also relied on the trip advisor reviews which, to be honest, couldn't be further from my experience. It's not that I've had a bad experience here, it's more the comparison with other Delhi hotels I've stayed in for the same price, it makes the ITC look like a very bad deal.

I stayed in room 1531 (executive room), the bathroom was small, the shower a standard in bath job. Other, newer, hotels have been blessed with the fact they have been built recently, however, that is no excuse to keep your 5* hotel modern and comparable to others.

Won't be staying here again unless the room rate is slashed (I'm paying 7500 Rs a night), why would I!?

25

Rating

  By bobdog343... on Jul 07, 2010

The hotel is in a good/central location with good sized rooms. However, overall not a "5 star" experience. I have platinum status with starwood and this is the worst of their hotels that I have ever stayed in. I have also stayed at the Trident (nearer to the airport) and that is a much, much better hotel (although not as good a location)

The problems
"1970s" style rooms. The bedrooms have clearly been renovated, but in a very dated style, e.g., wood veneer walls
Very slow check-in. It took them around 15 minutes and I was the only person there
Terrible room service. A few highlights; no fruit juice, club sandwich with a wierd taste and bones, onion soup that was basically a bowl of brown water, only mineral water comes in huge bottles, warm beer. Basically, virtually everything was inedible.
Internet connection. They have lots of "speed" options. I had a lot of emails to send so I picked the the most expensive option. However, this was very slow and kept cutting out - a little bit like using an old dial-up line

25

Rating

  By KEJUk on May 05, 2010

We were stranded here during the volcano. Initially it seemed fine (we had stayed before overnight) but after a couple of days the Delhi Daredevils and the Deccan Chargers IPL teams moved in. We were in two executive rooms (in reality junior suites) on the second floor and they all were housed alongside us. After their match on Sunday they decided to party in their rooms all night. When I emerged at 3am to go and find out what was going on my way was barred by two armed guards and I was sent on my way. Not an experience I would expect in a 5 star establishment and certainly one I will go out of my way not to repeat! My wife wanted to check out there and then!
Other cracks were the Concierge/Travel Desk. Unless you knew precisely where you were going you were sunk. Ask for a shopping mall and you end up at the CIE store. Ask for a supermarket and you end up at (you guessed it) the CIE store. Very nice carpets, but no sunscreen. We spent 3 days trying to get taken somewhere to buy sunscreen! The other problem is that the pool smells of drains.
I haven't stayed anywhere else in Delhi, so I can't really compare it, but, compared to the other places we stayed in like the Taj in Goa, the Four Seasons in Mumbai, the Oberoi's in Rajasthan etc, I would have to say that this was the weakest hotel. It's not the worst hotel in the world, but I will definitely try somewhere else if I need to go through Delhi again. I go to a hotel to sleep, and I don't expect to be accosted by armed guards in the passageway!
Interestingly my 8 and 10 year old agreed without prompting or any knowledge of my experience that they wouldn't want to stay there again. There was no provision made for children at all. I know its a business hotel, but so is the Four Seasons in Mumbai and my kids absolutely loved it. They made a huge effort to ensure that the kids had a great time. But thats a different review.

25

Rating

  By vanjaap on Apr 04, 2010

Stayed here for 5 nights in July for business.

First the positives:
+ Nice location in a quite part of the town (Diplomatic Enclave)
+ Large, clean rooms with good amenities ... Molton Brown bath products a nice touch of luxury
+ Great restaurant selection and food, although expensive (especially the alcohol)
+ Very nice spa ... one of the best massages that I've had in a long time

Now, the reasons why I would NOT recommend this hotel:
- Front desk ... non-smoking room that I reserved was "given away" to another guest. Guy at check-in took 15 minutes to figure out what to do with me, and I could hear him telling the manager that my rate didn't quality for a better room ... not very professional
- Restaurant ... breakfast can be extremely busy and the staff does not deal with the chaos well. My colleague and I on separate occasions had our tables given away to another guest while we got up to get some coffee
- Room service ... messed up my order and took forever to resolve. And on top of that, the food wasn't very good

25

Rating

  By CaptainCh... on Jul 07, 2009

My husband has stayed at the Maurya Sheraton more than 25 times and I have accompanied him a few. the architecture, Interiors and Rooms are beautifully designed. The Hotel is meant for the creme de la creme, but the beautiful mural dome in the lobby witnesses hundreds of business meetings,people who just come here to have a meeting and then move on! The beauty salon is good as is the famous restaurant 'Bukhara,' with its Daal Bukhara. Breakfast at he Coffee shop is OK. What is good, is that complaints are dealt with efficiently, but at this price, they better be!

25

Rating

  By Konline on May 05, 2009

The rooms at this hotel were great. I only had trouble with check-in and service in general. I had booked 2 rooms but when I arrived at the hotel, only 1 of them was ready. We had to wait for about an hour before the other room was ready.

Most of the staff were literally salivating for tips. They all greet you hypocritically hoping that you'll drop a tip in their direction.

I think it would be better to stay at the Sheraton in Saket which is cheaper as well as newer.

25

Rating

  By mystique9... on Nov 11, 2008

What I hate more than anything is looking at photos on a travel site and on arrival the room looks NOTHING like that.

I was excited to stay at the "best hotel in Delhi", I had three nights booked.

Things didn't start well on my arrival to the Maurya, the hotel had some visiting dignitary and made your arrival seem like it was an inconvenience. Plus, having a pat down and your bags x-rayed and searched as you entered the hotel wasn't comforting.

........yes, I'm whining, but I don't do it often, so please forgive me.

After requesting a "non-smoking room", I was put in a smoking room, I returned back down to the reception and after a long wait and a death stare, finally I was put in a non-smoking room.

Other negatives:

The gym was under construction, so a small room was made into a temporary gym room.

Don't bother putting your do not disturb sign on your door, coz it was ignored on m-a-n-y occasions. Aghhhhh!

Careful about the charges for a hotel taxi, and if you order your own through reception, ask for an AC car, otherwise they will automatically order a non-AC at the same cost.

Some positives:

The breakfast buffet was outstanding and the staff happy and helpful.

The spa, the head massage was excellent!

Bukhara restaurant, simply awesome.

The pool yummy.

This was my forth visit to India, my last to the Maurya.

Sorry to be so negative.

Penny

25

Rating

  By PENNYTHEB... on Aug 08, 2008

I had previous experience of this hotel, each marred by something really irritating and/or stupid (from trying to get toiletries delivered to the room, to discrimination in the bar). I have also stayed in most classes of rooms, from basic through to ITC One, and used all bars and restaurants at one time or another. So this wasn't a stab in the dark.

My gmail account was blocked by the archimedian internet; some of our reservations were invisible at check-in (of course they were very clear at check-out!); food hygiene is not a priority here (giving support to my theory that it's the 'clean' places that do for you in India); though there often seems more staff than guests, getting staff to do anything is often impossible due to demarcation.

As this is (“the preferred residence of visiting heads of state and global business leaders for over 25 years", it should be better. It probably is for that class of guest. But the hotel demonstrates little interest in others. The Maurya management should look to The Sonar (Kolkata) for guidance...

On a positive note, the Towers Club staff are great, as are the Poolside staff; the renovated rooms are a great improvement, especially as the windows now fit...

25

Rating

  By Fleabane on Jun 06, 2008

The room rate was nearly $500/night and, in my opinion, quite overpriced. I have stayed in hotels in Europe, the U.S., and other parts of Asia at that same room rate where the hotels were much more luxurious. My room was a standard room that had the look and finish of a standard room at a regular Double Tree Hotel. This hotel is not at all like other hotels in its price range, like the Four Seasons or Mandarin Oriental. I would skip this one and stay at the Oberoi instead.

25

Rating

  By Chicago_T... on May 05, 2007

We booked through SPG and had the option of the Meriden or Sheraton. We chose Meriden for our first night and then Sheraton for the 2 separate stays we planned during our golden triangle tour.

We are a family of 4, our children aged 6 yrs and 4yrs. We would describe ourselves as a well travelled family who have experienced some fantastic 5 star hotels across India and Asia .

We were travelling back from Amritsar on a late train and phoned the hotel to arrange pick up at the train station. We were pleased to find the driver at the allocated spot holding a name card so he could be easily identified. He speedily packed all 4 suitcases in the car and got us to the hotel in quick time.

On our first stay ( 1 night ) we had the unfortunate experience of being there at the same time as government officials were holding some sort of conference. So as you can imagine, after a 5 hour train journey we had to go through security checks before entering the hotel ( including my 6 year old and his cuddly dog).

This was followed by us having to use the staff lift ( via the store rooms ) as the guest lift was not working for some reason.??

We had a newly refurbished room which could not be faulted in anyway. It was ultra modern and the kids loved it, even though it was close to 1am by the time we got in.

The morning breakfast was to die for - as in most 5 star hotels in india, with an array of breakfast options for every taste.

Unfortunately our second stay ( after our tour ) was not so great. We were checked into the 5 th floor in an old style room , below the restaurant ( which we later found out was being refurbished.)

It was comfortable and we just did not have the energy to complain to be moved to a newly refurbished room so we made do.

We booked a club room which meant we could have complimentary cocktails in the evening. We paid extra for this . We were VERY disappointed to find that the children could not go into the Dublin Bar, or in fact any of the bars that were serving the complimentary cocktails. What really upset us was that there was no mention of these restrictions when we booked. When challenged we were advised that it was government policy? That was strange we thought - the Meriden were tripping over them selves to serve the children snacks whilst we enjoyed cocktails?

After some discussion with the duty manager they allowed us to go into the business club lounge and the children were served soft drinks , the snacks were disappointing too.

What really became the final straw for us was on our last night we were disturbed at 11pm. 3am and 5am with what sounded like furniture being dragged across the floor in the restaurant above . We were told that it was being refurbished and hence the noise but they would put a stop to it. Despite our phonecalls down to the duty manager the noise would stop for a short while then wake us again, which did not help considering we were catching a flight the next morning.

We complained to the duty manager when we came to check out and they did not charge us for the room that night - however they still charged nearly £70 worth of tax???

The hotel whilst 5 star, modern and luxurious was definately not child friendly and is more for business people. We will not be staying there ever again.

25

Rating

  By jinUk on May 05, 2007

ITC THE MAURYA etait un des meilleurs hotels de DELHI. Tres bon emplacement (DIPLOMATIC ENCLAVE). Malheureusement l'hotel est clairement oriente equipages aeriens et tours operateur. Beaucoup de bruits, aucun service et des prix eleves. L'hotel est a FUIR ! Chambres vieilles.

25

Rating

  By xbessard on Apr 04, 2010

This place isn't terrible, but I really felt the need to make my review stand out. The place is clean and safe. We stayed in an Executive Club room. Its just not 5 star quality, especially the food. The food is not impressive at all. The portions are small and the prices are high. If you want a business holiday or leisure trip, I would simply stay somewhere else. If your company is paying for this, it will make do. If you're spending your personal funds, find somewhere else to stay- leave this place to the corporations who want to book their employees for a boring time at a normal hotel.

15

Rating

  By Viewtiful... on Aug 08, 2011

The hotel is pretty and feels luxurious though nothing about it is unique or remotely interesting. It's a generic nice hotel and I could have been anywhere in the world. Breakfast is great and the restaurant Bukhara is a fun experience (we sat at Obama's table!). Also we found the location in the city is quite inconvenient - long taxi rides everywhere.

Additionally, your bill at the end of your stay may cause cardiac arrest. I VERY clearly stated that my Starwood points were to be used. They charged a few nights on points and a few using premium rates (more expensive than found on any website). They also claimed that we checked out in the evening (we checked out at 11am to catch flights) and charged us an extra night for a room we were not in. They also charged us for things that they said would be "complimentary" (e.g., internet for platinum members) - I'll let that one go. I've been painstakingly arguing with them for 2mos to no avail. I've taken this to corporate Starwood and blocked the ridiculous charges to my credit card.

If you read other reviews of this hotel it looks like wildly overcharging guests is a common practice of theirs. I do not recommend this hotel.

15

Rating

  By liisalauk... on Mar 03, 2011

I stayed here on a business trip & trust me if I ever had a SLEEPLESS NIGHT - it was at this hotel. To say that the hotel and the room was noisy would be an understatement. Throughout the night I could hear the lift door bank, loud noises, trolleys being dragged accross the floor.

Room: The room is odd shaped and not at all comfortable.

Breakfast: Breakfast seemed like they were seving left overs... not nice.

Restaraunts: The ITC is known for its good Indian food & this sure did live up to that name.

Security: Security is impressive.

All in all, there are better hotels in Delhi with friendlier service.

15

Rating

  By dhruv8 on Mar 03, 2010

The hotel is awesome, but I was so upset about the food and the service at this restaurant.

The staff is rude, (not sure if this was because I was Indian). The food is ridiculously expensive and NOT worth it. Do not eat here.

15

Rating

  By on Feb 02, 2006

I was booked into this hotel, along with three other work colleagues. The booking was made by a local Indian company that we were visiting and this was confirmed by the hotel by e-mail. On arrival at 1am, I was told by some other people in the lobby, that the hotel was full and overbooked, which was then confirmed by the hotel staff. Despite showing the confirmation e-mail, no concession was made by the hotel staff and eventually we had to settle for the offer of another hotel.
Subsequent information gained by the local company a few days later seems to indicate that some high ranking officials had decided to take over a complete floor in the hotel and there was little option to the hotel management, but to accomdate them.
Perhaps this is a lesson to those (like myself) that are not familiar with some of the interesting aspects of how business in conducted in India.

15

Rating

  By DanAirUK on Oct 10, 2005

I have stayed at this hotel many times. The last occasion was 1 year ago (May 04) and I stayed in the Main Block - there was refurbishment work in progress which was extremely noisey - it was impossible to listen to the TV - this went on all day. It was scheduled to finsh at 5pm however it persisted until well after 7pm despite my numerous telephone calls to the manager - I ended up shifting rooms.

I returned in Jun this year and the same problems existed as well as many others. On check-in I was allocated a room on an unrefurbished floor (even though I had booked a Club Room). I entered the room at 2am and the hallway was full of housekeeping staff who made a terrible racket until after 3am cleaning rooms for aircrew who then started to arrive. The rooms lack any form of sound proofing what-so-ever. I could hear every word spoken in the Hallway and the next room - including light shining under the connecting door. I shifted rooms at 3:30am.

The next room was refurbished and nice - however the next day the refurbishment work started again - same as the previous year - impossible to hear the TV - scheduled to finish at 5pm but went on well after 7pm despite persistent calls to the manager. I shifted rooms again....

To cut a very long story short I ended up in the Club One Tower - and still the same problems - no soundproofing, light coming under the door from the adjoining room and refurbishing noice (hammers etc) coming through the floor (although the sound was much more muted).

If you value peace and quiet do not stay at this hotel. If however you like hearing the conversations of the people in the next room then this is the place for you!

15

Rating

  By BernieDSC on Jun 06, 2005

Choose a Hotel Room Type

Executive

Room facilities :
  • LCD/Plasma screen
  • Bathtub
  • Fridge
  • Minibar
  • Hair Dryer
  • WiFi
  • Telephone
  • Study Table
  • Tea/Coffee Maker
  • Bathroom Toiletries
  • Air Conditioning
  • Mineral Water
What is included :
  • Airport transfer
  • Complimentary Breakfast
  • Free Internet
  • Mineral Water Bottles

USD 374

all inclusive

Book Room
Per night Total room cost Tax & fees Total cost
USD 329 USD 329 USD 45

USD 374

Towers Room

Room facilities :
  • LCD/Plasma screen
  • Bathtub
  • Fridge
  • Minibar
  • Hair Dryer
  • WiFi
  • Telephone
  • Study Table
  • Tea/Coffee Maker
  • Bathroom Toiletries
  • Air Conditioning
  • Mineral Water
What is included :
  • Airport transfer
  • Complimentary Breakfast
  • Free Internet
  • Mineral Water Bottles

USD 429

all inclusive

Book Room
Per night Total room cost Tax & fees Total cost
USD 377 USD 377 USD 52

USD 429

Mauryan Chamber

Room facilities :
  • LCD/Plasma screen
  • Bathtub
  • Fridge
  • Minibar
  • Hair Dryer
  • WiFi
  • Telephone
  • Study Table
  • Tea/Coffee Maker
  • Bathroom Toiletries
  • Air Conditioning
  • Mineral Water
What is included :
  • Airport transfer
  • Complimentary Breakfast
  • Free Internet
  • Mineral Water Bottles

USD 484

all inclusive

Book Room
Per night Total room cost Tax & fees Total cost
USD 426 USD 426 USD 58

USD 484

Dining:

World famous for its cuisine, from the North-West Frontier of India, Bukhara brings alive the rustic flavors of North-West Frontier cuisine, traditionally prepared in a clay oven (tandoor). The ambiance is decidedly rugged and you can even watch your meal being prepared through the open display kitchen - a visual treat not to be missed. Rated amongst the top 50 restaurants in the world and the finest restaurant in Asia by ‘’Restaurant” magazine.